Reviews
It took them well over two hours to do the 1st service.
It took them well over two hours to do the 1st service. I was told it would only take an hour. I also had oil on my driveway afterwards because they didn't clean up after the oil change.
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- Buying process —
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We understand how frustrating it must have been to wait significantly longer than expected for your first service, especially after being told it would take just an hour. It’s equally concerning to hear that oil was left on your driveway afterward—that’s not the level of care or professionalism we aim to provide. Please reach out to Patricia Charles, our Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826, or contact Cory Reeves, our Service Director, at creeves@vtaig.com or 505-338-5932.
Amazing service, great sales person, made everything
Amazing service, great sales person, made everything smooth and was helpful throughout the process of buying a vehicle. Wonderful experience overall!
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- Buying process —
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're thrilled to hear about your wonderful experience! Our team always strives to provide smooth and helpful service. Thank you for sharing your feedback and for choosing us for your vehicle purchase!
The people I encountered while purchasing my vehicle were
The people I encountered while purchasing my vehicle were great, kind and very knowledgeable. I would definitely recommend them to people I know.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We’re thrilled to hear you had such a positive experience! Our team takes pride in providing excellent service and support. Thank you for your recommendation, and we look forward to helping you and your friends in the future!
Did a very good job took care of my car for me and my
Did a very good job took care of my car for me and my family
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words, Erick! We're thrilled to hear that you and your family had a great experience. Providing excellent service is our priority, and we appreciate your support!
I like Reliable Chevrolet.
I like Reliable Chevrolet. I have bought three of my cars from here. I love the service and the customer care.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your amazing feedback! We’re thrilled to hear you love the service and have chosen us for your car purchases. Your loyalty means the world to us, and we look forward to helping you again in the future!
This has been the most positive car shopping and
This has been the most positive car shopping and purchasing experience I've ever had! Benjamin Henry (Ben) was super friendly and professional on the phone. He was easy to talk and wasn't forceful or pushy. I wasn't able to come on the scheduled day, but we rescheduled on a day that he wouldn't be there... which I felt guilty about, but he reassured me that I should go in and someone will help me out. I drove by the dealership to make sure I really liked the Chevy Traverse and meet Derek. He was informative and nice! When it came down to getting me qualified, Derek listened patiently to my dad's requests and answered in a professional manner. When I finally came in to attempt a purchase, John Lloyd helped me. He was super mellow and his calm demeanor put me at ease (with all my indecisiveness and car buying anxieties). He was super helpful and catered to all my requests to see different vehicles. He answered all my questions and my dads with detail and patience. Matthew in finance was also wonderful! He explained things in a way that I understood. The light-hearted banter made this experience feel more personable and not like I'm just another customer. Ben and John are amazing salesmen! I will recommend them to others! I will also recommend Reliable Chevrolet to everyone! Derek and Matthew were great too! Thank you all for a great experience and helping me get the vehicle I wanted.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your wonderful experience! We're thrilled to hear that Ben, Derek, John, and Matthew made your car shopping journey so enjoyable. Your recommendation means the world to us. We look forward to helping you and your friends in the future!
Ethan was very helpful in assisting us with the purchase
Ethan was very helpful in assisting us with the purchase of our new vehicle. He was never pushy and we loved that about him!
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the fantastic feedback! We’re thrilled to hear that Ethan provided you with a helpful and pressure-free experience. Enjoy your new vehicle, and we hope to see you again soon!
Oliver is awesome!
Oliver is awesome! His customer service is impeccable and his sincere ability to make people feel at home and like family is truly appreciated! He genuinely cares!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful feedback, Loretta! We're thrilled to hear about your positive experience with Oliver. Our team always strives to create a welcoming atmosphere, and it's great to know that it resonated with you. We appreciate your support and look forward to serving you again!
Charge more than coupon price Price was 89.
Charge more than coupon price Price was 89.99 before tax with coupon I apply but was charged $95. Plus taxes
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- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We understand how important clear and accurate pricing is, especially when using a coupon. We want to make sure everything is transparent and fair for you. Please reach out to Patricia Charles, our Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826, or Cory Reeves, our Service Director, at creeves@vtaig.com or 505-338-5932.
Lots of running around.
Lots of running around. Adding extra charges. Had to go back three Times to sign the correct paperwork. Would not recommend.
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- Buying process —
- Quality of repair —
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
We understand how frustrating it must have been to deal with extra charges, repeated trips, and paperwork issues—that’s not the experience we want for our customers. Your time is valuable, and it’s clear we didn’t make the process as smooth and straightforward as it should have been. Please feel free to reach out to Ken Orosco, our General Manager, at customerrelations@reliable-chevrolet.com.