Reviews
Write a reviewShady Salemen
Quoted price kept changing when trying to purchase. Find another dealership who doesn't have shady sales practices and treats longtime Ford customers correctly when it comes time to buy another Ford.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hello, thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience here at Friendly Ford of Crosby. We would like the chance to talk to you further so please do call us at (800) 568-9561 at your earliest convenience so we can work with you to make this right. We hope to hear from you. - Austin Salinas, GSM
Vehicle Service
My experience at Friendly Ford of Crosby, TX was great. I was in and out in a very short time. The service representatives are very knowledgeable and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Audrey, we are so happy to read such a great review about Friendly Ford of Crosby! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!
friendly dealership and people
I was searching internet and find the friendly dealership. They have all truck I am looking for and find one I love to. However, when I got there the F150 4X4 without running board is taller than I expect. I have to hold the handle to get in. I ask for a 4x2, Andy help me looking all inventory and let me drive the 4x2 to park along with the 4x4. I feel like the 4x2 is still higher without running board. Andy help me walk through whole park lot find one with running board and with the package I want. I thought I made deal with friendly dealership with the 4x4. Because I change my mind to the 4x2, they are going to manipulate the price. However Andy give me the price even better than internet. The final price all on their website. Thank you Andy and friendly dealership. Save me money and time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Yang, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
sabdenny@aol.com
Great experience! Salesman was not pushy and listened to what we wanted. Over all, a great experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Carl, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Great Ford Dealer!
If I could give them 10 stars, I would. I just bought a 18 Explore from them and it is by far my best experience. Everything was very straight forward. No surprises. I tried to inquiry the price from almost the whole south Texas, including San Antonio, Austin, and Houston. Their price is the best. The whole financing process was also very fast. It took me only two hours to drive my new car out of the dealer from the moment I stepped in that place. Ask for Ricardo or Padro if you'd like to find a Ford there. They are great sellers!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your kind words and congratulations on your new vehicle! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Oil change
The people at friendly ford are great. They have the best prices in town.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jorge, your comments keep us motivated and working hard for all our guests! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!
Nice car, shady salesman
Car is really nice, found out later that the car was selling for $2000 less than salesman put me on to, was also supposed to get my tank filled it’s fuel and he didn’t follow through with that either, guess that’s just the way it goes
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Wonderful experience
Travis was wonderful!! Our financial service was great as well, I forget his name:) they were more than accommodating, I’ll be back.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We really appreciate you taking the time to leave us feedback on your visit! If there is anything else we can do to assist you, please let us know! Take care!
The Robertson Family
Looked on lot Sunday; drove away that Thursday! Great Preowned Deals! Ask for Travis. He made it all happen. Thanks friendly folks @ FRIENDLYFORDSCROSBY. We’ll be back!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ranessa, your comments keep us motivated and working hard for all our guests! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Friendly Ford Crosby Texas
Salesman, Nathan, was very friendly and efficient.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!