Reviews
purchased a Chevrolet Silverado from this dealership
purchased a Chevrolet Silverado from this dealership based upon the options that was offered. Well they falsely advertised two options. The Sunroof and leather seats. I agreed to purchase the truck without the Sunroof. On November 18 2024 I sent them a check for over $48,000. Only to find out there were no leather seats in the truck and I found this out when the truck was delivered to my home a week and day later. They sent me the title to the truck half filled out. I had to get my attorney involved and the BBB. The tag expired on the truck waiting on them to send the correct title paperwork. I live in Alabama and I purchased the truck in Maryland. I'm a firefighter full-time plus I work another full-time job. My attorney said Ms. Fitts if you can settle you may want to do so because the time you would have to take off. She said we would win, but it would be time consuming. So he only paid half for the leather seats knowing that the dealership falsely advertised. Steve Knolle is the general manager of the dealership and he's a LIAR!!! If you walk out of the door without totally closing your deal, Steve Knolle and Len Stoler Chrysler Dodge Jeep will not make it right ‼️‼️ Think twice before making a purchase here
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Carlene, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you.
Chase was extremely knowledgeable and helpful!
Chase was extremely knowledgeable and helpful! He doesn’t pressure or try to sell you on anything but instead is very genuine and wants to help you find what you want and need. I highly recommend working with him when purchasing a new or used vehicle!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing Len Stoler Chrysler Dodge Jeep. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Chase was great easy to work with.
Chase was great easy to work with. Car was clean and ready for me. Awesome
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
I worked with the sales man, Chase he was quite
I worked with the sales man, Chase he was quite professional within 24 hours of inquiring about a vehicle I was interested in he was emailed me and contacted me about my interest in the vehicle. After back and forth we came to an agreement. He was very diligent and went the extra mile to make sure I was happy and willing to make the purchase. I would personally recommend chase if you are in the need of a vehicle.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Len Stoler Chrysler Dodge Jeep!
Very professional and courteous salesman, Chase Hall.
Very professional and courteous salesman, Chase Hall. I had such a great experience with him ..very nice person
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Chase sales consultant and Used car manager Nick, Diana
Chase sales consultant and Used car manager Nick, Diana finance are amazing individuals Thank You
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Ask for Chase!
Ask for Chase!! I bought a 2010 Honda CRV EXL from Chase and he couldn't have been more helpful!! He went way above and beyond to get me great deals for my car and help me out!! He was so patient, kind, and communicated so well - always getting back to me in less than 30 mins!! He made sure every question I asked was thoroughly answered and confirmed from mechanics!! 1000/10 customer service from Chase I can't recommend him enough!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
They advertised a price for a “certified” Jeep.
They advertised a price for a “certified” Jeep. I requested the OTD price and it included 4k (above advertised price) for the CPO? That warranty can be purchased directly from the manufacturer for hundreds cheaper. Very shady dealer. IMHO
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
GM and all staff were friendly, helpful concerning all
GM and all staff were friendly, helpful concerning all RAM products questions. Will go back again if future needs arise.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I recently purchased a 2500 Ram Diesel from Len Stoler
I recently purchased a 2500 Ram Diesel from Len Stoler Chrysler Dodge Jeep in Westminster, MD, and I couldn’t be happier with the experience. From start to finish, their approach was no-nonsense and customer-focused. They gave us top dollar for our trade-in and provided a fair and transparent deal on the new truck. There were no attempts to push unnecessary add-ons, which was a refreshing change from many other dealerships. After the sale, I noticed some issues with the final detailing, but they went above and beyond to make it right. They happily took the truck back and redid the detailing to my satisfaction, even offering a complimentary detailing service on my next visit for the inconvenience. The team at Len Stoler demonstrated professionalism, fairness, and a commitment to customer satisfaction. If I ever decide to replace my old Jeep with a new one, Len Stoler will be my first stop. Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car