Reviews
Write a reviewThis is the fourth vehicle we have purchased from Ernie and once again he exceeded our expectations. We are now proud to say that all 3 of the vehicles in our home are from Ernie’s. This most recent purchase was downsizing from our SUV to a sporty coupe. The level of service and attention to detail that Ernie provides is outstanding! He worked with us to get the new vehicle in a timely manner and made the transition process with the trade-in as smooth as we have ever experienced. If you are looking for quality pre-owned vehicles, excellent care and service, look no further than Ernie’s Auto Sales. Ernie and Bart will take care of your needs. Thank you so much!!
This is the fourth vehicle we have purchased from Ernie and once again he exceeded our expectations. We are now proud to say that all 3 of the vehicles in our home are from Ernie’s. This most recent purchase was downsizing from our SUV to a sporty coupe. The level of service and attention to detail that Ernie provides is outstanding! He worked with us to get the new vehicle in a timely manner and made the transition process with the trade-in as smooth as we have ever experienced. If you are looking for quality pre-owned vehicles, excellent care and service, look no further than Ernie’s Auto Sales. Ernie and Bart will take care of your needs. Thank you so much!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bart & Ernie went above and beyond to assure me that the under body was essentially rust free. Bart sent me 6 photos of the under side. Bart even offered 3 different options to get the vehicle to me including picking me up at the airport for free to drive the impala back to northern Maine. I highly recommend that you talk to these guys before buying your next quality pre-owned vehicle. They take the worry out of long distance car buying!
Bart & Ernie went above and beyond to assure me that the under body was essentially rust free. Bart sent me 6 photos of the under side. Bart even offered 3 different options to get the vehicle to me including picking me up at the airport for free to drive the impala back to northern Maine. I highly recommend that you talk to these guys before buying your next quality pre-owned vehicle. They take the worry out of long distance car buying!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
My experience with Ernie's Auto Sales was great. After looking at a lot of Jeeps, I purchased a 2014 Wrangler from Ernie. It was obvious that he knew a lot about, and took pride in the vehicles he sells. Very nice business to deal with.
My experience with Ernie's Auto Sales was great. After looking at a lot of Jeeps, I purchased a 2014 Wrangler from Ernie. It was obvious that he knew a lot about, and took pride in the vehicles he sells. Very nice business to deal with.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
One of the best car buying experiences we have ever had. Both of the brothers were a pleasure to deal with. Thanks Bart and Ernie you guys are great.Thanks Peter and Aisha
One of the best car buying experiences we have ever had. Both of the brothers were a pleasure to deal with. Thanks Bart and Ernie you guys are great.Thanks Peter and Aisha
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Car was not inexpensive, but nothing is now. Had 3 problems nearly out of the gate. My mechanic found 2 & I found 1. Required 2 more trips back, 1 hour away, but they fixed one at no cost, split new tires with me, and paid my Honda dealership to fix what they couldn't. Would have been better not to have problems, but overall they dealt with them responsibly.
Car was not inexpensive, but nothing is now. Had 3 problems nearly out of the gate. My mechanic found 2 & I found 1. Required 2 more trips back, 1 hour away, but they fixed one at no cost, split new tires with me, and paid my Honda dealership to fix what they couldn't. Would have been better not to have problems, but overall they dealt with them responsibly.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
Charged me $1,000. Over the advertised price! Sold me 2 $70+ tires for the rears at $350. The 2 front tires on my $16k car didn't last 6 months!
Charged me $1,000. Over the advertised price! Sold me 2 $70+ tires for the rears at $350. The 2 front tires on my $16k car didn't last 6 months!
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- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Very friendly and reasonable to deal with. Only $500 away from making a deal. Looking forward to closing.
Very friendly and reasonable to deal with. Only $500 away from making a deal. Looking forward to closing.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I bought a truck unseen as I live in Florida. My family took it for a test drive due to them living in that town. After paying for the truck, I had to wait for 2 more weeks before I was able to ship it to Florida because they had the wrong title and had to wait to get the correct one. I was told it goes through a 130 pt inspection, but after I had it shipped to Florida and paid way over what it’s worth, within the first week it was leaking oil, and in the 3rd week, my tire was loose and almost fell off. I had to replace the wheel hub, and the whole undercarriage of the truck is corroded with rust. I was told by owner that if I want to ship the truck back to them, they would fix the oil leak and then I can ship it back down to myself. That makes perfect sense to pay over $2000 to have them fix the oil leak. So they wouldn’t even honor the 60 day warranty (which did not state that it had to be fixed by them OR had to be fixed in Massachusetts). I trusted that this business was honest and cared about their customers! Nope, just ripping people off! Shame on them!
I bought a truck unseen as I live in Florida. My family took it for a test drive due to them living in that town. After paying for the truck, I had to wait for 2 more weeks before I was able to ship it to Florida because they had the wrong title and had to wait to get the correct one. I was told it goes through a 130 pt inspection, but after I had it shipped to Florida and paid way over what it’s worth, within the first week it was leaking oil, and in the 3rd week, my tire was loose and almost fell off. I had to replace the wheel hub, and the whole undercarriage of the truck is corroded with rust. I was told by owner that if I want to ship the truck back to them, they would fix the oil leak and then I can ship it back down to myself. That makes perfect sense to pay over $2000 to have them fix the oil leak. So they wouldn’t even honor the 60 day warranty (which did not state that it had to be fixed by them OR had to be fixed in Massachusetts). I trusted that this business was honest and cared about their customers! Nope, just ripping people off! Shame on them!
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
- 1.0
- Overall facilities
- 1.0
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I was hesitant to trade in my vehicle, but I went to Ernie's and found another vehicle. Bart and Ernie always caring and always smiling. I am so happy I did it and love my new vehicle. This is my third vehicle from them, and I won't go anywhere else.
I was hesitant to trade in my vehicle, but I went to Ernie's and found another vehicle. Bart and Ernie always caring and always smiling. I am so happy I did it and love my new vehicle. This is my third vehicle from them, and I won't go anywhere else.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I’ve been a customer since 2017, when I purchased my Yukon. The process was smooth and quick, they even delivered my truck to my house. I have returned to have the maintenance and any repairs needed over the years, and also for our other vehicles. They are the best! Thank you Ernie, Bart, Pauline and the mechanics!
I’ve been a customer since 2017, when I purchased my Yukon. The process was smooth and quick, they even delivered my truck to my house. I have returned to have the maintenance and any repairs needed over the years, and also for our other vehicles. They are the best! Thank you Ernie, Bart, Pauline and the mechanics!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase