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Ernie's Auto Sales

(35 reviews)
Visit Ernie's Auto Sales
Sales hours: 9:00am to 6:00pm
Service hours: 8:30am to 5:00pm
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Sales Service
Monday 9:00am–6:00pm 8:30am–5:00pm
Tuesday 9:00am–6:00pm 8:30am–5:00pm
Wednesday 9:00am–6:00pm 8:30am–5:00pm
Thursday 9:00am–6:00pm 8:30am–5:00pm
Friday 9:00am–6:00pm 8:30am–5:00pm
Saturday 9:00am–1:00pm Closed
Sunday Closed Closed
(413) 672-3204 (413) 672-3204

Inventory

See all 32 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since October 2007.
We are a second generation family owned dealership in the scenic hills of Northern Berkshire County. Offering sales and service of premier quality pre-owned cars trucks and SUV's. All under one roof in a no pressure no hassle customer friendly environment. Our reputation speaks for itself!
Proudly Serving Berkshire County for over 30 Years

Service center

Phone number (413) 672-3204

Service hours

Monday
8:30am–5:00pm
Tuesday
8:30am–5:00pm
Wednesday
8:30am–5:00pm
Thursday
8:30am–5:00pm
Friday
8:30am–5:00pm
Saturday
Closed
Sunday
Closed

Reviews

(35 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ernie's Auto Sales from DealerRater.

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Bart & Ernie went above and beyond to assure me that the

Bart & Ernie went above and beyond to assure me that the under body was essentially rust free. Bart sent me 6 photos of the under side. Bart even offered 3 different options to get the vehicle to me including picking me up at the airport for free to drive the impala back to northern Maine. I highly recommend that you talk to these guys before buying your next quality pre-owned vehicle. They take the worry out of long distance car buying!

Bart & Ernie went above and beyond to assure me that the

Bart & Ernie went above and beyond to assure me that the under body was essentially rust free. Bart sent me 6 photos of the under side. Bart even offered 3 different options to get the vehicle to me including picking me up at the airport for free to drive the impala back to northern Maine. I highly recommend that you talk to these guys before buying your next quality pre-owned vehicle. They take the worry out of long distance car buying!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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My experience with Ernie's Auto Sales was great.

My experience with Ernie's Auto Sales was great. After looking at a lot of Jeeps, I purchased a 2014 Wrangler from Ernie. It was obvious that he knew a lot about, and took pride in the vehicles he sells. Very nice business to deal with.

My experience with Ernie's Auto Sales was great.

My experience with Ernie's Auto Sales was great. After looking at a lot of Jeeps, I purchased a 2014 Wrangler from Ernie. It was obvious that he knew a lot about, and took pride in the vehicles he sells. Very nice business to deal with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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One of the best car buying experiences we have ever had.

One of the best car buying experiences we have ever had. Both of the brothers were a pleasure to deal with. Thanks Bart and Ernie you guys are great.Thanks Peter and Aisha

One of the best car buying experiences we have ever had.

One of the best car buying experiences we have ever had. Both of the brothers were a pleasure to deal with. Thanks Bart and Ernie you guys are great.Thanks Peter and Aisha

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Car was not inexpensive, but nothing is now.

Car was not inexpensive, but nothing is now. Had 3 problems nearly out of the gate. My mechanic found 2 & I found 1. Required 2 more trips back, 1 hour away, but they fixed one at no cost, split new tires with me, and paid my Honda dealership to fix what they couldn't. Would have been better not to have problems, but overall they dealt with them responsibly.

Car was not inexpensive, but nothing is now.

Car was not inexpensive, but nothing is now. Had 3 problems nearly out of the gate. My mechanic found 2 & I found 1. Required 2 more trips back, 1 hour away, but they fixed one at no cost, split new tires with me, and paid my Honda dealership to fix what they couldn't. Would have been better not to have problems, but overall they dealt with them responsibly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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Charged me $1,000.

Charged me $1,000. Over the advertised price! Sold me 2 $70+ tires for the rears at $350. The 2 front tires on my $16k car didn't last 6 months!

Charged me $1,000.

Charged me $1,000. Over the advertised price! Sold me 2 $70+ tires for the rears at $350. The 2 front tires on my $16k car didn't last 6 months!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very friendly and reasonable to deal with.

Very friendly and reasonable to deal with. Only $500 away from making a deal. Looking forward to closing.

Very friendly and reasonable to deal with.

Very friendly and reasonable to deal with. Only $500 away from making a deal. Looking forward to closing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Beware!!!!

I bought a truck unseen as I live in Florida. My family took it for a test drive due to them living in that town. After paying for the truck, I had to wait for 2 more weeks before I was able to ship it to Florida because they had the wrong title and had to wait to get the correct one. I was told it goes through a 130 pt inspection, but after I had it shipped to Florida and paid way over what it’s worth, within the first week it was leaking oil, and in the 3rd week, my tire was loose and almost fell off. I had to replace the wheel hub, and the whole undercarriage of the truck is corroded with rust. I was told by owner that if I want to ship the truck back to them, they would fix the oil leak and then I can ship it back down to myself. That makes perfect sense to pay over $2000 to have them fix the oil leak. So they wouldn’t even honor the 60 day warranty (which did not state that it had to be fixed by them OR had to be fixed in Massachusetts). I trusted that this business was honest and cared about their customers! Nope, just ripping people off! Shame on them!

Beware!!!!

I bought a truck unseen as I live in Florida. My family took it for a test drive due to them living in that town. After paying for the truck, I had to wait for 2 more weeks before I was able to ship it to Florida because they had the wrong title and had to wait to get the correct one. I was told it goes through a 130 pt inspection, but after I had it shipped to Florida and paid way over what it’s worth, within the first week it was leaking oil, and in the 3rd week, my tire was loose and almost fell off. I had to replace the wheel hub, and the whole undercarriage of the truck is corroded with rust. I was told by owner that if I want to ship the truck back to them, they would fix the oil leak and then I can ship it back down to myself. That makes perfect sense to pay over $2000 to have them fix the oil leak. So they wouldn’t even honor the 60 day warranty (which did not state that it had to be fixed by them OR had to be fixed in Massachusetts). I trusted that this business was honest and cared about their customers! Nope, just ripping people off! Shame on them!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great place to buy a vehicle

I was hesitant to trade in my vehicle, but I went to Ernie's and found another vehicle. Bart and Ernie always caring and always smiling. I am so happy I did it and love my new vehicle. This is my third vehicle from them, and I won't go anywhere else.

Great place to buy a vehicle

I was hesitant to trade in my vehicle, but I went to Ernie's and found another vehicle. Bart and Ernie always caring and always smiling. I am so happy I did it and love my new vehicle. This is my third vehicle from them, and I won't go anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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They are the best

I’ve been a customer since 2017, when I purchased my Yukon. The process was smooth and quick, they even delivered my truck to my house. I have returned to have the maintenance and any repairs needed over the years, and also for our other vehicles. They are the best! Thank you Ernie, Bart, Pauline and the mechanics!

They are the best

I’ve been a customer since 2017, when I purchased my Yukon. The process was smooth and quick, they even delivered my truck to my house. I have returned to have the maintenance and any repairs needed over the years, and also for our other vehicles. They are the best! Thank you Ernie, Bart, Pauline and the mechanics!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Cars are junkers and lemons would never recommend I had

Cars are junkers and lemons would never recommend I had to bring the car back several times for repair the first week

Cars are junkers and lemons would never recommend I had

Cars are junkers and lemons would never recommend I had to bring the car back several times for repair the first week

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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