Reviews
Bart & Ernie went above and beyond to assure me that the
Bart & Ernie went above and beyond to assure me that the under body was essentially rust free. Bart sent me 6 photos of the under side. Bart even offered 3 different options to get the vehicle to me including picking me up at the airport for free to drive the impala back to northern Maine. I highly recommend that you talk to these guys before buying your next quality pre-owned vehicle. They take the worry out of long distance car buying!
Bart & Ernie went above and beyond to assure me that the
Bart & Ernie went above and beyond to assure me that the under body was essentially rust free. Bart sent me 6 photos of the under side. Bart even offered 3 different options to get the vehicle to me including picking me up at the airport for free to drive the impala back to northern Maine. I highly recommend that you talk to these guys before buying your next quality pre-owned vehicle. They take the worry out of long distance car buying!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
My experience with Ernie's Auto Sales was great.
My experience with Ernie's Auto Sales was great. After looking at a lot of Jeeps, I purchased a 2014 Wrangler from Ernie. It was obvious that he knew a lot about, and took pride in the vehicles he sells. Very nice business to deal with.
My experience with Ernie's Auto Sales was great.
My experience with Ernie's Auto Sales was great. After looking at a lot of Jeeps, I purchased a 2014 Wrangler from Ernie. It was obvious that he knew a lot about, and took pride in the vehicles he sells. Very nice business to deal with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
One of the best car buying experiences we have ever had.
One of the best car buying experiences we have ever had. Both of the brothers were a pleasure to deal with. Thanks Bart and Ernie you guys are great.Thanks Peter and Aisha
One of the best car buying experiences we have ever had.
One of the best car buying experiences we have ever had. Both of the brothers were a pleasure to deal with. Thanks Bart and Ernie you guys are great.Thanks Peter and Aisha
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Car was not inexpensive, but nothing is now.
Car was not inexpensive, but nothing is now. Had 3 problems nearly out of the gate. My mechanic found 2 & I found 1. Required 2 more trips back, 1 hour away, but they fixed one at no cost, split new tires with me, and paid my Honda dealership to fix what they couldn't. Would have been better not to have problems, but overall they dealt with them responsibly.
Car was not inexpensive, but nothing is now.
Car was not inexpensive, but nothing is now. Had 3 problems nearly out of the gate. My mechanic found 2 & I found 1. Required 2 more trips back, 1 hour away, but they fixed one at no cost, split new tires with me, and paid my Honda dealership to fix what they couldn't. Would have been better not to have problems, but overall they dealt with them responsibly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Charged me $1,000.
Charged me $1,000. Over the advertised price! Sold me 2 $70+ tires for the rears at $350. The 2 front tires on my $16k car didn't last 6 months!
Charged me $1,000.
Charged me $1,000. Over the advertised price! Sold me 2 $70+ tires for the rears at $350. The 2 front tires on my $16k car didn't last 6 months!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Very friendly and reasonable to deal with.
Very friendly and reasonable to deal with. Only $500 away from making a deal. Looking forward to closing.
Very friendly and reasonable to deal with.
Very friendly and reasonable to deal with. Only $500 away from making a deal. Looking forward to closing.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Beware!!!!
I bought a truck unseen as I live in Florida. My family took it for a test drive due to them living in that town. After paying for the truck, I had to wait for 2 more weeks before I was able to ship it to Florida because they had the wrong title and had to wait to get the correct one. I was told it goes through a 130 pt inspection, but after I had it shipped to Florida and paid way over what it’s worth, within the first week it was leaking oil, and in the 3rd week, my tire was loose and almost fell off. I had to replace the wheel hub, and the whole undercarriage of the truck is corroded with rust. I was told by owner that if I want to ship the truck back to them, they would fix the oil leak and then I can ship it back down to myself. That makes perfect sense to pay over $2000 to have them fix the oil leak. So they wouldn’t even honor the 60 day warranty (which did not state that it had to be fixed by them OR had to be fixed in Massachusetts). I trusted that this business was honest and cared about their customers! Nope, just ripping people off! Shame on them!
Beware!!!!
I bought a truck unseen as I live in Florida. My family took it for a test drive due to them living in that town. After paying for the truck, I had to wait for 2 more weeks before I was able to ship it to Florida because they had the wrong title and had to wait to get the correct one. I was told it goes through a 130 pt inspection, but after I had it shipped to Florida and paid way over what it’s worth, within the first week it was leaking oil, and in the 3rd week, my tire was loose and almost fell off. I had to replace the wheel hub, and the whole undercarriage of the truck is corroded with rust. I was told by owner that if I want to ship the truck back to them, they would fix the oil leak and then I can ship it back down to myself. That makes perfect sense to pay over $2000 to have them fix the oil leak. So they wouldn’t even honor the 60 day warranty (which did not state that it had to be fixed by them OR had to be fixed in Massachusetts). I trusted that this business was honest and cared about their customers! Nope, just ripping people off! Shame on them!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Great place to buy a vehicle
I was hesitant to trade in my vehicle, but I went to Ernie's and found another vehicle. Bart and Ernie always caring and always smiling. I am so happy I did it and love my new vehicle. This is my third vehicle from them, and I won't go anywhere else.
Great place to buy a vehicle
I was hesitant to trade in my vehicle, but I went to Ernie's and found another vehicle. Bart and Ernie always caring and always smiling. I am so happy I did it and love my new vehicle. This is my third vehicle from them, and I won't go anywhere else.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
They are the best
I’ve been a customer since 2017, when I purchased my Yukon. The process was smooth and quick, they even delivered my truck to my house. I have returned to have the maintenance and any repairs needed over the years, and also for our other vehicles. They are the best! Thank you Ernie, Bart, Pauline and the mechanics!
They are the best
I’ve been a customer since 2017, when I purchased my Yukon. The process was smooth and quick, they even delivered my truck to my house. I have returned to have the maintenance and any repairs needed over the years, and also for our other vehicles. They are the best! Thank you Ernie, Bart, Pauline and the mechanics!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Cars are junkers and lemons would never recommend I had
Cars are junkers and lemons would never recommend I had to bring the car back several times for repair the first week
Cars are junkers and lemons would never recommend I had
Cars are junkers and lemons would never recommend I had to bring the car back several times for repair the first week
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car