Rollerena Auto Sales

2.7 out of 5 2.7

Reviews

2.7 out of 5 2.7
12 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    June 19, 2019

    Thanks for being a caring and dedicated team! You did a wonderful job in finding a car for me and I greatly appreciate it! It is my pleasure to give you... 5 stars!!!!!!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    March 27, 2019

    Traded in a box truck for a cutaway utility van. Found out utility van leaks in the cargo area . Took it back so they could "fix" the problem and ended... up getting a xxxxty caulk job done and still have a water flowing in. Also they were suppose to take off our company decals off the traded in truck.. Found out they were driving it around still with our company logo on it months later ... Stay clear .Will never buy from them again. Months later. Truck still falling apart.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    3 people out of 3 found this review helpful. Did you?
  • June 20, 2014

    I hate buying cars. But, these guys made it so easy and non-stressful. I was surprised on how friendly everyone was.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 2.0 out of 5
    January 5, 2019

    found out when you buy a used truck they are suppost to subtract your trade in first off of the price before they add taxes and fiananced your truck... .this is on mike dewines web site I looked stuff up found out we got ripped off.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    I'm sorry that you feel like you should have got a trade-in credit but legally you can't receive a trade-in credit on a used vehicle. You do receive a... trade-in credit if you purchase a new vehicle but not used. I did just go the State's website to make sure the law wasn't just changed but it is still the same. We do everything by the letter of the law and try to do whats best for our customers. Giving the state extra tax money wouldn't do anyone any good. This is the info from the State of Ohio website. It clearly states the a trade-in credit can only be given on the purchase of a new vehicle and not used. I hope this clears things up for you. 56. Does a trade-in reduce the price when calculating sales or use tax? Yes If a motor vehicle is traded for a new motor vehicle, all-purpose vehicle or off-highway motorcycle in a purchase or lease agreement. No If a motor vehicle is traded for a used motor vehicle, all-purpose vehicle or off-highway motorcycle in a purchase or lease agreement.

  • 1.0 out of 5
    May 4, 2017

    I work on my own cars and trucks i have look at are over priced and some are rusted BUYER BE WARE

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 5 found this review helpful. Did you?
  • 5.0 out of 5
    January 25, 2017

    Let me start by saying this was my first experience buying a vehicle online from another state and I was nervous. The salesman was sympathetic on the phone,... went into great detail about the vehicle and even put it on the lift and took more photos from underneath for me. We agreed on a price that was fair enough and the shipment was setup. The day the vehicle was to be loaded the check engine light was on. They called and said they put it on the computer and the problem was the O2 sensor and were going to replace it but the vehicle had to be cold to test it. Several more days went by while they tried to clear the check engine light changing may parts with no luck. Even though I had already wired the money and signed all the papers they we very prompt at canceling the sale and the money was wired back to my account within hours. While the vehicle I wanted turned out to have some issues and I did not get it the fact that they didn’t want to ship it with known problems and even promptly returned my money earns them a five start rating from me.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    3 people out of 3 found this review helpful. Did you?
  • 5.0 out of 5
    November 1, 2016

    good prices on all the used trucks and vehicles. that is all I have to say.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 4.0 out of 5
    April 6, 2015

    My daughter needed a used car and, she was so happy when she found the car that she wanted. These gentlemen were very polite and answered all of our questions... thourghly. They even had someone inspect the car over again to make sure everything was ok.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 24, 2015

    My son needed a used car. I found the car he wanted and he bought it. It's working great. Happy MOM

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 31, 2014

    This was my first visit to Rollerena. I was impressed. They had a great selection and were willing to take time to ensure I purchased the right car for... me. Very friendly dealership.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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