Colonial Subaru

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
29 lifetime reviews.

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  • 5.0 out of 5
    November 18, 2020

    It's always been a stellar experience at Colonial Subaru when my car has need repair work or regular maintenance ?? and now, during the pandemic, they've... taken things to another level. The degree of care they're taking with Covid protocols is deeply impressive and reassuring and made me feel utterly safe on the premises. Also, this time around they found a problem I didn't have a clue was there. The car was still under warranty, meaning they voluntarily brought to my attention a problem I didn't know existed, and I wasn't charged a dime for the two days that were required to fix it (or for the beautiful loaner I was given). WOW.

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  • 5.0 out of 5
    November 6, 2020

    The total experience in buying the car was easy and also thorough. The salesman did not push product, but followed our leader in what we wanted. This represents... an unusual experience is actually purchasing a car

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    Shopped for a new car
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  • 5.0 out of 5
    August 20, 2020

    Really great service. The folks who work here are very helpful. Highly recommend!

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    Dealer Response

    Hi Hudson, we are very happy to have provided you with such a positive experience! Our team is available should you require any extra help.

  • 5.0 out of 5
    July 23, 2020

    Bought Cars,Car Repair Since 2007 - EXCELLENT.Owner Tom,Salesman Phil, Service Department Folks : Buddy, Ellen , Tina , Could Not Be Better.HIGHLY RECOMMENDED.Won’t... Trade Them For Anyone.

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    Came in for service or repair
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    Dealer Response

    Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! If you have any additional questions..., we will be more than happy to assist you! Safe travels!

  • 5.0 out of 5
    June 18, 2020

    Colonial provided my service in a courteous and experienced environment. They were conscience of the health and safety considerations of their customers... and their employees. All done with a very patient manner. The car is ready to go.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Linda, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review.... If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

  • 5.0 out of 5
    June 15, 2020

    Dave handled my purchase from top to bottom. They gave me a good price on my trade in and delivered my new crosstrek in a very safe and comfortable manor... while the COVID-19 pandemic was happening. Overall the whole experience was excellent, and I can't recommend Colonial Subaru enough!

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    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! If you have any additional questions..., we will be more than happy to assist you! Safe travels!

  • 4.0 out of 5
    May 27, 2020

    David was my salesman, very nice gentleman. Tom was also very helpful and nice as well. After a few phone calls and some confusion trying to shop under... these pandemic rules, a deal was made! It took some patience on all ends, so please hav patience with during this time. These gents are doing the best they can with what’s going on!

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    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    May 19, 2020

    Was shopping for a new Subaru Forester and after contacting many other dealers and speaking with different sales people, colonial Subaru in Kingston ny... was by far the best. Spoke with a salesman named David Smith and he was very knowledgeable and easy to deal with. He really cares about the customers need. This is my third new car but David Smith is my favorite salesman to deal with.

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    Shopped for a new car
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    Dealer Response

    Marjan, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will b...e more than happy to assist you! Safe travels!

  • 4.0 out of 5
    May 4, 2020

    Was done in a professional manner during a paradomic. The family brought three cars during the month.

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    Dealer Response

    Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! We hope you continue to choose us fo...r all your automotive needs! Take care!

  • 5.0 out of 5
    February 25, 2020

    I bought a used Legacy from David. He was friendly, professional and response. No pressure tactics or other typical car dealer nonsense. Would highly recommend!

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    Shopped for a used car
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    Dealer Response

    Patrick, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive revie...w. Please don't hesitate to reach out if there's anything additional we can do for you.

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