Reviews
Write a reviewExcellent, friendly service by Tina and Ellen at reception area. Always great, timely service. Plus fee candy!! Highly recommend to all Subaru owners. You can't go wrong
Excellent, friendly service by Tina and Ellen at reception area. Always great, timely service. Plus fee candy!! Highly recommend to all Subaru owners. You can't go wrong
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
My outback was rear ended. The personnel at Colonial recommended an excellent paint and body man. The Colonial service department did a superb job of calibrating the sensors that needed replacement. They also replaced my battery under warranty. Colonial has only one speed; consistent excellence. They are the best dealership.
My outback was rear ended. The personnel at Colonial recommended an excellent paint and body man. The Colonial service department did a superb job of calibrating the sensors that needed replacement. They also replaced my battery under warranty. Colonial has only one speed; consistent excellence. They are the best dealership.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Just bought my new Subaru my experience was excellent. Phil my salesman took his time, worked with me couldn’t be a better experience. If looking for a Subaru I would absolutely recommend colonial 👍🏻
Just bought my new Subaru my experience was excellent. Phil my salesman took his time, worked with me couldn’t be a better experience. If looking for a Subaru I would absolutely recommend colonial 👍🏻
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ellen is the best, I look forward to having my car serviced. Service is quick, check in is smooth, and there is a choice of waiting rooms. It is so nice to have a team of people who work well together,seamlessly.
Ellen is the best, I look forward to having my car serviced. Service is quick, check in is smooth, and there is a choice of waiting rooms. It is so nice to have a team of people who work well together,seamlessly.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Dan Ferrendino made buying my used car at Colonial Subaru in Kingston, NY extremely simple. They were knowledgeable, friendly, and professional from start to finish. Buying a new or used car can be a stressful thing but they made me feel confident and comfortable in my decision. Can’t thank them enough! Love my new Subaru. If you are looking for a new or used car this is the place to go.
Dan Ferrendino made buying my used car at Colonial Subaru in Kingston, NY extremely simple. They were knowledgeable, friendly, and professional from start to finish. Buying a new or used car can be a stressful thing but they made me feel confident and comfortable in my decision. Can’t thank them enough! Love my new Subaru. If you are looking for a new or used car this is the place to go.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Mark, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
The people at Colonial have never heard of high pressure sales. I was treated with polite professionalism from the start. Dan was there for my questions and accommodating for for everything else. I don’t think one can have a better car buying experience. MJC
The people at Colonial have never heard of high pressure sales. I was treated with polite professionalism from the start. Dan was there for my questions and accommodating for for everything else. I don’t think one can have a better car buying experience. MJC
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, we're happy you found our staff to be so supportive during your experience here at Colonial Subaru. We hope you continue to choose us for all your automotive needs! Take care!
As always - friendly and expert service and explanation of the service completed in a comfortable and accommodating facility and personnel with complete explanation of servic es completed
As always - friendly and expert service and explanation of the service completed in a comfortable and accommodating facility and personnel with complete explanation of servic es completed
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.
Have dealt with Colonial Subaru for over 40 years. They are a very reliable dealership and service department. My last appointment on April 14 was for a oil change and an inspection. All went smoothly and efficiently. All the staff was friendly and informed.
Have dealt with Colonial Subaru for over 40 years. They are a very reliable dealership and service department. My last appointment on April 14 was for a oil change and an inspection. All went smoothly and efficiently. All the staff was friendly and informed.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! Thank you so much for choosing Colonial Subaru as your first choice for service!
Both. David Smith (sales) and Buddy (Service Manager) treat us incredibly well. They always go out of the way to make sure everything is perfect
Both. David Smith (sales) and Buddy (Service Manager) treat us incredibly well. They always go out of the way to make sure everything is perfect
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Richard, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!
Really pleased with my experience at Colonial Subaru. Dan Ferrendino in the sales department was super communicative, supportive, and helpful throughout the purchasing process. I plan to return to Colonial for service & routine maintenance. Thank you!
Really pleased with my experience at Colonial Subaru. Dan Ferrendino in the sales department was super communicative, supportive, and helpful throughout the purchasing process. I plan to return to Colonial for service & routine maintenance. Thank you!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Elizabeth, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!