Skip to main content

Honda of the Desert

(1,152 reviews)

Reviews

(1,152 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Honda of the Desert from DealerRater.

Want to share your experience with this dealership?

Write a review

I got a phone call from devion that they received my

I got a phone call from devion that they received my preapproved application and would like me to come in when I was available. I came in the next day and devion got me set up with brandon.Who was absolutely amazing, very easy to talk to. I told him exactly what I was looking for and he found the color and all the details that I wanted.It was such a great experience.I was out of there within hours with my new car.I couldn't be happier

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We have only used this dealership since we bought the

We have only used this dealership since we bought the 2013 new. We trust in the service and trust in the recommendations for needed repairs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They are always very welcoming, and do their very best to

They are always very welcoming, and do their very best to get my vehicle Fixed in a timely manner as I said, they have excellent customer service skills.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Amazing service and help.

Amazing service and help. Very kind and patient and would recommend to anyone that needs service there!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

These folks have taken care of my 2011 Odyssey since new.

These folks have taken care of my 2011 Odyssey since new. They know what they're doing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

This dealership has always been over the top in customer

This dealership has always been over the top in customer service. Anthony at the service department has always been friendly, knowledgeable, patient with all my questions and honest. I have had my car serviced here for years and have never been disappointed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Did what was expected.

Did what was expected. No push for added work No too much of a wait

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I believe that this dealership made the process of buying

I believe that this dealership made the process of buying a car easy, affordable, and convenient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I leased my HRV to have it waiting when I moved.

I leased my HRV to have it waiting when I moved. Basically all the paperwork was facilitated on line. Tons of phone/text support where needed. Juan picked me up at the airport and we finished the process in ten minutes. He is great to work with. Knows his stuff, great communicator and efficient. We will be leasing a second Honda from Honda of the Desert in January in fact. I highly recommend. And as a side note. The Honda HRV drives great. And this dealership had great colors and options available. If you can get Juan, get Juan.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

poor customer service skills she showed no compassion or

poor customer service skills she showed no compassion or consideration after i brought up an issue with my last service at honda

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Gil Ruttenberg, General Manager - gilr@honda111.com