Reviews
I got a phone call from devion that they received my
I got a phone call from devion that they received my preapproved application and would like me to come in when I was available. I came in the next day and devion got me set up with brandon.Who was absolutely amazing, very easy to talk to. I told him exactly what I was looking for and he found the color and all the details that I wanted.It was such a great experience.I was out of there within hours with my new car.I couldn't be happier
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We have only used this dealership since we bought the
We have only used this dealership since we bought the 2013 new. We trust in the service and trust in the recommendations for needed repairs.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They are always very welcoming, and do their very best to
They are always very welcoming, and do their very best to get my vehicle Fixed in a timely manner as I said, they have excellent customer service skills.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Amazing service and help.
Amazing service and help. Very kind and patient and would recommend to anyone that needs service there!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
These folks have taken care of my 2011 Odyssey since new.
These folks have taken care of my 2011 Odyssey since new. They know what they're doing.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This dealership has always been over the top in customer
This dealership has always been over the top in customer service. Anthony at the service department has always been friendly, knowledgeable, patient with all my questions and honest. I have had my car serviced here for years and have never been disappointed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Did what was expected.
Did what was expected. No push for added work No too much of a wait
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I believe that this dealership made the process of buying
I believe that this dealership made the process of buying a car easy, affordable, and convenient.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I leased my HRV to have it waiting when I moved.
I leased my HRV to have it waiting when I moved. Basically all the paperwork was facilitated on line. Tons of phone/text support where needed. Juan picked me up at the airport and we finished the process in ten minutes. He is great to work with. Knows his stuff, great communicator and efficient. We will be leasing a second Honda from Honda of the Desert in January in fact. I highly recommend. And as a side note. The Honda HRV drives great. And this dealership had great colors and options available. If you can get Juan, get Juan.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
poor customer service skills she showed no compassion or
poor customer service skills she showed no compassion or consideration after i brought up an issue with my last service at honda
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Gil Ruttenberg, General Manager - gilr@honda111.com
