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Honda of the Desert

(1,152 reviews)

Reviews

(1,152 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Honda of the Desert from DealerRater.

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The service people seemed very attentive and courteous.

The service people seemed very attentive and courteous. This is my first time waiting for service, and Eduardo was great. I have to come back to get a special order part installed and he has already reached out to me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always friendly and efficient.

Always friendly and efficient. She's good with follow ups and answering them any follow-up questions I have regarding work done or work to be done

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Overall happy with service but periodically things are

Overall happy with service but periodically things are missed/overlooked and paperwork not provided. Sometimes message requests missed. Disconnect between service desk and reception.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Eduardo was very helpful during the whole processes.

Eduardo was very helpful during the whole processes. He constantly updated me on the status of my car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Top class.

Top class. Excellent service reps. Well detailed explanation of services. They even washed my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

good experience overall and friendly staff and straight

good experience overall and friendly staff and straight forward, however there was a few discrepancies in disclosures but were addressed and corrected before finalizing. I appreciated that. which would prompt me to consider future transactions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The service person I ended up dealing with was Danielle.

The service person I ended up dealing with was Danielle. Very professional and courteous. The first person I dealt with was Darryl. I’d rather not have him again. The mechanics were thorough and efficient and did the work required.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

It was very fast and everyone was nice and helpful It was

It was very fast and everyone was nice and helpful It was very fast and everyone was nice and helpful. I was in an out in around an hour.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Thank you to Anthony for his excellent customer service

Thank you to Anthony for his excellent customer service Friday for my vehicle. I really appreciate his prompt service and keeping me informed about my vehicle as much as he could throughout my visit. This is the best dealership/service staff in the state. I only go here. Thank you again, and Go Dodgers, Back-to-back World Series Champs!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

It's a very pleasant place to do business with.

It's a very pleasant place to do business with. Edwin along with the other staff are all very nice and friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.