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Austin Subaru

(1,235 reviews)
Visit Austin Subaru
Sales hours: 10:00am to 6:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 8:30am–7:00pm 7:00am–7:00pm
Tuesday 8:30am–7:00pm 7:00am–7:00pm
Wednesday 8:30am–7:00pm 7:00am–7:00pm
Thursday 8:30am–7:00pm 7:00am–7:00pm
Friday 8:30am–7:00pm 7:00am–7:00pm
Saturday 10:00am–6:00pm 7:00am–7:00pm
Sunday Closed 9:00am–4:00pm
2023 consumer dealer award
View 6 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

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New (512) 879-4628 (512) 879-4628
Used (512) 634-8554 (512) 634-8554
Service (512) 861-0871 (512) 861-0871

Inventory

See all 410 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since January 2008.
Locally owned and operated - We're All About Austin. Come visit Austin Subaru where we are known for our community involvement and outstanding customer satisfaction. Contact us with any questions you may have about Subarus in Austin and we look forward to doing business with you! Austin Subaru is the proud host of this year's Paddle for Puppies - a charity kayak canoe and SUP paddle on Lady Bird Lake - benefiting Austin Pets Alive! - Helping to make our city a No-Kill city.
Austin Subaru is a new and used Subaru dealer serving Central TX including Killeen and San Marcos

Service center

Phone number (512) 861-0871

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:00am–7:00pm
Sunday
9:00am–4:00pm

Meet our employees

Reviews

(1,235 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Austin Subaru from DealerRater.

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We've been taking our Forester to Austin Subaru for service for 6 years. They've always been very efficient and transparent. They continue to find ways to streamline the process and communications. We appreciate having access to who knows Subarus and has our vehicle's history on file. Donovan was very helpful and personable.

We've been taking our Forester to Austin Subaru for service for 6 years. They've always been very efficient and transparent. They continue to find ways to streamline the process and communications. We appreciate having access to who knows Subarus and has our vehicle's history on file. Donovan was very helpful and personable.

Rating breakdown (out of 5):
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5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Six years of trusting us with your Forester means so much! We’re glad our team continues to make service easy and transparent, and that Donovan made your latest visit a great one. We appreciate having you as part of the Austin Subaru family! -The Team at Austin Subaru

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Amazing customer service! Clear and concise recommendations, I didn’t feel like I was being swindled into buying more services than were absolutely necessary! I really appreciate their transparency and communication through you the whole process of having my car in the shop.

Amazing customer service! Clear and concise recommendations, I didn’t feel like I was being swindled into buying more services than were absolutely necessary! I really appreciate their transparency and communication through you the whole process of having my car in the shop.

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5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Clear recommendations and honest communication can make all the difference! We’re happy our team kept you informed and made you feel confident about the service your car needed. Thanks for trusting Austin Subaru! -The Team at Austin Subaru

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Every point of contact I’ve had with Austin Subaru, including car buying process, phone calls, and service visits has been excellent. Staff is always friendly, knowledgeable, and helpful, and the coffee bar is much appreciated. Our service advisor, Scott Davis provided a seamless and easy service experience.

Every point of contact I’ve had with Austin Subaru, including car buying process, phone calls, and service visits has been excellent. Staff is always friendly, knowledgeable, and helpful, and the coffee bar is much appreciated. Our service advisor, Scott Davis provided a seamless and easy service experience.

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5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

From buying your Subaru to bringing it back for service, we love hearing that every visit has been a great one! We’re happy Scott made your latest service experience seamless, and we’re glad the coffee bar is a favorite too. Thanks for continuing to trust Austin Subaru! -The Team at Austin Subaru

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Always exceptional service, I’ve worked with Angel the past couple of visits and he is polite, explains everything thoroughly, and does a fantastic job of making me feel welcome!

Always exceptional service, I’ve worked with Angel the past couple of visits and he is polite, explains everything thoroughly, and does a fantastic job of making me feel welcome!

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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the kind words! We’re glad Angel continues to make you feel welcome and takes the time to explain everything. We appreciate you trusting us with your Subaru! -The Team at Austin Subaru

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The car buying process was made very pleasant! Michael Hernandez was super nice and accommodating. He took his time to really help us find what we wanted.

The car buying process was made very pleasant! Michael Hernandez was super nice and accommodating. He took his time to really help us find what we wanted.

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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We love hearing this! Thank you for choosing Austin Subaru. We’re glad Michael took the time to help you find the right car and made the experience a pleasant one! -The Team at Austin Subaru

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Buying the car was a very good experience! Michael Hernandez was so helpful and accommodating. He made me feel comfortable with the process and took the time to help us find exactly what I wanted. Thanks so much!

Buying the car was a very good experience! Michael Hernandez was so helpful and accommodating. He made me feel comfortable with the process and took the time to help us find exactly what I wanted. Thanks so much!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience! We’re glad Michael helped make the process comfortable and helped you find exactly what you were looking for. Enjoy your new Subaru! -The Team at Austin Subaru

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Exceptional service by salesman John Martinez. Professional and attentive to my automotive requirements. The dealership gives you a feeling of being part of the Subaru family. Levi Durst lead me thru the closing process in a friendly and expeditious manner. I highly recommend the Austin Subaru dealership.

Exceptional service by salesman John Martinez. Professional and attentive to my automotive requirements. The dealership gives you a feeling of being part of the Subaru family. Levi Durst lead me thru the closing process in a friendly and expeditious manner. I highly recommend the Austin Subaru dealership.

Rating breakdown (out of 5):
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5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Feeling like part of the Subaru family is one of the best compliments we could receive! We’re happy John listened to what you needed and Levi made the final steps just as smooth. Thank you for the wonderful recommendation! -The Team at Austin Subaru

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Jordan English was truly wonderful. She has infinite knowledge and experience in the leasing component of a car and she was exactly who I needed at the very right time of my long held idea to trade my Crosstrek 2021 to walk right into the lease of a beautiful 2026 Forester. I recommend that every wondering and wandering person meet with her! She’s fun and totally enlightening and makes the entire experience worth it on a late Friday and Saturday. I would engage in the experience all over again just to meet with her. Thank you, Jordan! I am completely SOLD on not only leasing but also on the exact vehicle experience that I had. You’ve a most valuable employee, Austin Subaru!

Jordan English was truly wonderful. She has infinite knowledge and experience in the leasing component of a car and she was exactly who I needed at the very right time of my long held idea to trade my Crosstrek 2021 to walk right into the lease of a beautiful 2026 Forester. I recommend that every wondering and wandering person meet with her! She’s fun and totally enlightening and makes the entire experience worth it on a late Friday and Saturday. I would engage in the experience all over again just to meet with her. Thank you, Jordan! I am completely SOLD on not only leasing but also on the exact vehicle experience that I had. You’ve a most valuable employee, Austin Subaru!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

What a way to find your next Subaru! We’re happy Jordan made the move from your Crosstrek into your new 2026 Forester such a memorable experience. Her knowledge, personality, and dedication are a huge part of what makes her such a valued member of our team. Enjoy your beautiful Forester! -The Team at Austin Subaru

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Best dealership I have ever dealt with. I’m 70 so have had many cars. Just bought my 3rd Outback, second one from this dealership. They were so easy and pleasant or work with. My Salesman, Mark Ziehr, was such a great person I felt like he was family❤️ You can’t go wrong with these folks.

Best dealership I have ever dealt with. I’m 70 so have had many cars. Just bought my 3rd Outback, second one from this dealership. They were so easy and pleasant or work with. My Salesman, Mark Ziehr, was such a great person I felt like he was family❤️ You can’t go wrong with these folks.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Three Outbacks and counting—that says it all! We’re so happy Mark made your latest purchase feel like working with family and that our team continues to make each visit worth coming back for. Thank you for trusting Austin Subaru again! -The Team at Austin Subaru

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I went in for my usual 5,000 mile oil change and multi-point inspection. Everything was in good working order. I deferred 2 items they recommended until the next oil change. Shelby Childers was a great advisor to work with.

I went in for my usual 5,000 mile oil change and multi-point inspection. Everything was in good working order. I deferred 2 items they recommended until the next oil change. Shelby Childers was a great advisor to work with.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Sounds like a smooth 5,000-mile checkup! We’re happy Shelby kept everything clear and helped you plan ahead for your next visit. Thanks for trusting Austin Subaru! -The Team at Austin Subaru

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