Reviews
We've been taking our Forester to Austin Subaru for service for 6 years. They've always been very efficient and transparent. They continue to find ways to streamline the process and communications. We appreciate having access to who knows Subarus and has our vehicle's history on file. Donovan was very helpful and personable.
We've been taking our Forester to Austin Subaru for service for 6 years. They've always been very efficient and transparent. They continue to find ways to streamline the process and communications. We appreciate having access to who knows Subarus and has our vehicle's history on file. Donovan was very helpful and personable.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Six years of trusting us with your Forester means so much! We’re glad our team continues to make service easy and transparent, and that Donovan made your latest visit a great one. We appreciate having you as part of the Austin Subaru family! -The Team at Austin Subaru
Amazing customer service! Clear and concise recommendations, I didn’t feel like I was being swindled into buying more services than were absolutely necessary! I really appreciate their transparency and communication through you the whole process of having my car in the shop.
Amazing customer service! Clear and concise recommendations, I didn’t feel like I was being swindled into buying more services than were absolutely necessary! I really appreciate their transparency and communication through you the whole process of having my car in the shop.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Clear recommendations and honest communication can make all the difference! We’re happy our team kept you informed and made you feel confident about the service your car needed. Thanks for trusting Austin Subaru! -The Team at Austin Subaru
Every point of contact I’ve had with Austin Subaru, including car buying process, phone calls, and service visits has been excellent. Staff is always friendly, knowledgeable, and helpful, and the coffee bar is much appreciated. Our service advisor, Scott Davis provided a seamless and easy service experience.
Every point of contact I’ve had with Austin Subaru, including car buying process, phone calls, and service visits has been excellent. Staff is always friendly, knowledgeable, and helpful, and the coffee bar is much appreciated. Our service advisor, Scott Davis provided a seamless and easy service experience.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
From buying your Subaru to bringing it back for service, we love hearing that every visit has been a great one! We’re happy Scott made your latest service experience seamless, and we’re glad the coffee bar is a favorite too. Thanks for continuing to trust Austin Subaru! -The Team at Austin Subaru
Always exceptional service, I’ve worked with Angel the past couple of visits and he is polite, explains everything thoroughly, and does a fantastic job of making me feel welcome!
Always exceptional service, I’ve worked with Angel the past couple of visits and he is polite, explains everything thoroughly, and does a fantastic job of making me feel welcome!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the kind words! We’re glad Angel continues to make you feel welcome and takes the time to explain everything. We appreciate you trusting us with your Subaru! -The Team at Austin Subaru
The car buying process was made very pleasant! Michael Hernandez was super nice and accommodating. He took his time to really help us find what we wanted.
The car buying process was made very pleasant! Michael Hernandez was super nice and accommodating. He took his time to really help us find what we wanted.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We love hearing this! Thank you for choosing Austin Subaru. We’re glad Michael took the time to help you find the right car and made the experience a pleasant one! -The Team at Austin Subaru
Buying the car was a very good experience! Michael Hernandez was so helpful and accommodating. He made me feel comfortable with the process and took the time to help us find exactly what I wanted. Thanks so much!
Buying the car was a very good experience! Michael Hernandez was so helpful and accommodating. He made me feel comfortable with the process and took the time to help us find exactly what I wanted. Thanks so much!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience! We’re glad Michael helped make the process comfortable and helped you find exactly what you were looking for. Enjoy your new Subaru! -The Team at Austin Subaru
Exceptional service by salesman John Martinez. Professional and attentive to my automotive requirements. The dealership gives you a feeling of being part of the Subaru family. Levi Durst lead me thru the closing process in a friendly and expeditious manner. I highly recommend the Austin Subaru dealership.
Exceptional service by salesman John Martinez. Professional and attentive to my automotive requirements. The dealership gives you a feeling of being part of the Subaru family. Levi Durst lead me thru the closing process in a friendly and expeditious manner. I highly recommend the Austin Subaru dealership.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Feeling like part of the Subaru family is one of the best compliments we could receive! We’re happy John listened to what you needed and Levi made the final steps just as smooth. Thank you for the wonderful recommendation! -The Team at Austin Subaru
Jordan English was truly wonderful. She has infinite knowledge and experience in the leasing component of a car and she was exactly who I needed at the very right time of my long held idea to trade my Crosstrek 2021 to walk right into the lease of a beautiful 2026 Forester. I recommend that every wondering and wandering person meet with her! She’s fun and totally enlightening and makes the entire experience worth it on a late Friday and Saturday. I would engage in the experience all over again just to meet with her. Thank you, Jordan! I am completely SOLD on not only leasing but also on the exact vehicle experience that I had. You’ve a most valuable employee, Austin Subaru!
Jordan English was truly wonderful. She has infinite knowledge and experience in the leasing component of a car and she was exactly who I needed at the very right time of my long held idea to trade my Crosstrek 2021 to walk right into the lease of a beautiful 2026 Forester. I recommend that every wondering and wandering person meet with her! She’s fun and totally enlightening and makes the entire experience worth it on a late Friday and Saturday. I would engage in the experience all over again just to meet with her. Thank you, Jordan! I am completely SOLD on not only leasing but also on the exact vehicle experience that I had. You’ve a most valuable employee, Austin Subaru!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
What a way to find your next Subaru! We’re happy Jordan made the move from your Crosstrek into your new 2026 Forester such a memorable experience. Her knowledge, personality, and dedication are a huge part of what makes her such a valued member of our team. Enjoy your beautiful Forester! -The Team at Austin Subaru
Best dealership I have ever dealt with. I’m 70 so have had many cars. Just bought my 3rd Outback, second one from this dealership. They were so easy and pleasant or work with. My Salesman, Mark Ziehr, was such a great person I felt like he was family❤️ You can’t go wrong with these folks.
Best dealership I have ever dealt with. I’m 70 so have had many cars. Just bought my 3rd Outback, second one from this dealership. They were so easy and pleasant or work with. My Salesman, Mark Ziehr, was such a great person I felt like he was family❤️ You can’t go wrong with these folks.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Three Outbacks and counting—that says it all! We’re so happy Mark made your latest purchase feel like working with family and that our team continues to make each visit worth coming back for. Thank you for trusting Austin Subaru again! -The Team at Austin Subaru
I went in for my usual 5,000 mile oil change and multi-point inspection. Everything was in good working order. I deferred 2 items they recommended until the next oil change. Shelby Childers was a great advisor to work with.
I went in for my usual 5,000 mile oil change and multi-point inspection. Everything was in good working order. I deferred 2 items they recommended until the next oil change. Shelby Childers was a great advisor to work with.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sounds like a smooth 5,000-mile checkup! We’re happy Shelby kept everything clear and helped you plan ahead for your next visit. Thanks for trusting Austin Subaru! -The Team at Austin Subaru