Austin Subaru

In general Austin Subaru always provide excellent service. In particular Ariel was very helpful and polite and assisted me in no time at all. Thank you Ariel

We had a great experience buying a new Subaru this weekend. We appreciated that low pressure environment, Jason was great to work with and answered all of our questions! Everyone we interacted with was very nice and the free cafe is a great addition to the experience. Would definitely buy from here again and have already recommended it to others!

Our salesperson, Alex Colwell was exceptionally knowledgeable, courteous, and efficient. We will recommend him and Austin Subaru to any friends and acquaintances planning to shop for a new car.

Over all, professional and competent, thorough and- most importantly- relaxed. Sales ,sales management and financing adept, knowledgeable I bought my car here and continue to have it serviced here. Maintenance and repairs have been completed in a similarly competent and thorough manner. Prices are competitive with those of independent shops. Service Writers are focused, relaxed and competent, demonstrating the duck metaphor -smooth as glass on the surface but paddling like xxxx underneath. Special Shout Out to Service Writer Richard Shaw; whom demonstrated exceptional aplomb when faced with my difficult repair needs.His work insured my continued patronage.

Hiram & the entire service crew at Austin Subaru were excellent. Serviced my vehicle in a timely manner and kept me apprised of what the status was.

“CHECK ENGINE” Started my vehicle and the check engine light stayed on. Drove to Austin Subaru without an appointment, where the service advisor (Donovan Rybachak) plugged in the diagnostic tool to retrieve the failure code. Further investigation was needed. Donovan arranged for a loaner and I was able to continue with the task for the day. Donovan got back to me within the expected time frame with the results of the diagnostics and outlined the options. We agreed on how to proceed, noting that parts needed to be ordered. Once the replacement was available, the repair was completed. Overall a good experience with Donovan and Austin Subaru.

Great service. Friendly crews. Very helpful and waiting area is nice and clean. It was my first time and I'll be back.

Easy to work with and willing to go beyond just getting my car fixed. Great addition to the service team.

Entire team was extremely communicative and timely! Jorge at the front desk was so kind from the start. Saul was my service advisor, I took my car in on Saturday and he told me he’d have an update by Tuesday, which is exactly what I got from him. Was not overcharged for anything. Great experience and glad my car is ok!

I would definitely recommend this dealership! Everyone is nice, respectful of your time, and more than willing to help. I traded in my lease for a new Subaru with Isaiah, who was super helpful and lovely to work with. The process was smooth and I got tons of communication after the purchase.