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Austin Subaru

(1,159 reviews)
Visit Austin Subaru
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 8:30am–7:00pm 7:00am–7:00pm
Tuesday 8:30am–7:00pm 7:00am–7:00pm
Wednesday 8:30am–7:00pm 7:00am–7:00pm
Thursday 8:30am–7:00pm 7:00am–7:00pm
Friday 8:30am–7:00pm 7:00am–7:00pm
Saturday 10:00am–6:00pm 7:00am–7:00pm
Sunday Closed 9:00am–4:00pm
2023 consumer dealer award
View 6 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (512) 879-4628 (512) 879-4628
Used (512) 634-8554 (512) 634-8554
Service (512) 861-0871 (512) 861-0871

Inventory

See all 488 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since January 2008.
Locally owned and operated - We're All About Austin. Come visit Austin Subaru where we are known for our community involvement and outstanding customer satisfaction. Contact us with any questions you may have about Subarus in Austin and we look forward to doing business with you! Austin Subaru is the proud host of this year's Paddle for Puppies - a charity kayak canoe and SUP paddle on Lady Bird Lake - benefiting Austin Pets Alive! - Helping to make our city a No-Kill city.
Austin Subaru is a new and used Subaru dealer serving Central TX including Killeen and San Marcos

Service center

Phone number (512) 861-0871

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:00am–7:00pm
Sunday
9:00am–4:00pm

Reviews

(1,159 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Austin Subaru from DealerRater.

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Sold me new WRX, very happy to drive.

Sold me new WRX, very happy to drive. No hustle, and very smooth transition from my old car to new car.

Sold me new WRX, very happy to drive.

Sold me new WRX, very happy to drive. No hustle, and very smooth transition from my old car to new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Austin Subaru has the most welcoming atmosphere from the

Austin Subaru has the most welcoming atmosphere from the first step into the showroom to the last sip of coffee in the cafe!

Austin Subaru has the most welcoming atmosphere from the

Austin Subaru has the most welcoming atmosphere from the first step into the showroom to the last sip of coffee in the cafe!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Donna, thank you so much for the kind words! We’re thrilled you felt welcomed from the moment you stepped in and enjoyed our café along the way. We love making every visit a great experience and can’t wait to see you again soon! :) – The Team at Austin Subaru

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I like the Austin Subaru because they are professional

I like the Austin Subaru because they are professional and friendly people and they have very good service

I like the Austin Subaru because they are professional

I like the Austin Subaru because they are professional and friendly people and they have very good service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the compliments! It was our pleasure to serve you, and we look forward to seeing you again next time. :) - The Team at Austin Subaru

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Great customer service from the sales associate and from

Great customer service from the sales associate and from the people who work in the service department

Great customer service from the sales associate and from

Great customer service from the sales associate and from the people who work in the service department

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share this kindhearted feedback with us! We're so happy to know you were left with an excellent impression. Please let us know if there is anything we may assist with down the road! :) - The Team at Austin Subaru

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Though we decided on an different make of vehicle, I can

Though we decided on an different make of vehicle, I can truthfully say working with Sean Knox's was easily the best experience my wife and I have ever had at a dealership. He made it very hard to go with the other make. He was very precise, clear and thorough when explaining every aspect of the Outback. Thank you Sean, it was a real pleasure!!!

Though we decided on an different make of vehicle, I can

Though we decided on an different make of vehicle, I can truthfully say working with Sean Knox's was easily the best experience my wife and I have ever had at a dealership. He made it very hard to go with the other make. He was very precise, clear and thorough when explaining every aspect of the Outback. Thank you Sean, it was a real pleasure!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Dave, thank you for sharing your experience! We’re so glad to hear that Sean Knox provided such a clear, thorough, and enjoyable experience while exploring the Outback. Even though you went with a different make, it’s wonderful to know he left such a positive impression. We appreciate your kind words! :) - The Team at Austin Subaru

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Though we decided on an different make of vehicle, I can

Though we decided on an different make of vehicle, I can truthfully say working with Sean Knox's was easily the best experience my wife and I have ever had at a dealership. He made it very hard to go with the other make. He was very precise, clear and thorough when explaining every aspect of the Outback. Thank you Sean, it was a real pleasure!!!

Though we decided on an different make of vehicle, I can

Though we decided on an different make of vehicle, I can truthfully say working with Sean Knox's was easily the best experience my wife and I have ever had at a dealership. He made it very hard to go with the other make. He was very precise, clear and thorough when explaining every aspect of the Outback. Thank you Sean, it was a real pleasure!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Dave, thank you for sharing your experience! We’re thrilled to hear that Sean Knox provided such a clear, thorough, and enjoyable experience while exploring your Outback. Even though you went with a different make, it’s wonderful to know he made a positive impression. We appreciate your kind words and feedback! :) - The Team at Austin Subaru

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Travis Alexander did an excellent job making sure that my

Travis Alexander did an excellent job making sure that my car was taken care of and kept me updated during the whole process. He is very polite and professional and I would definitely recommend him to anyone else that needs their Subaru taken care of. All of the staff I encountered were very friendly and accommodating and I really appreciated the complimentary rides to and from the dealership.

Travis Alexander did an excellent job making sure that my

Travis Alexander did an excellent job making sure that my car was taken care of and kept me updated during the whole process. He is very polite and professional and I would definitely recommend him to anyone else that needs their Subaru taken care of. All of the staff I encountered were very friendly and accommodating and I really appreciated the complimentary rides to and from the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Rowan, thank you for sharing your experience! We’re thrilled to hear that Travis provided attentive, professional service and kept you informed throughout the process. We’re also glad our team could make your visit easy and convenient with rides to and from the dealership. We appreciate your recommendation and your trust in Austin Subaru! :) - The Team at Austin Subaru

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We always have a great experience at Austin Subaru when

We always have a great experience at Austin Subaru when bringing my Forester in for routine service and repairs. Service advisor, Chris is great to work with. Professional and friendly, he keeps us informed of progress and clearly explains recommendations and options.

We always have a great experience at Austin Subaru when

We always have a great experience at Austin Subaru when bringing my Forester in for routine service and repairs. Service advisor, Chris is great to work with. Professional and friendly, he keeps us informed of progress and clearly explains recommendations and options.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Debra, thank you for sharing your experience! We’re thrilled to hear that Chris has provided professional and friendly service while keeping you informed throughout your Forester’s visits. We appreciate your trust and loyalty to Austin Subaru! :) - The Team at Austin Subaru

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Ariel at Subaru Austin was great!

Ariel at Subaru Austin was great! She was friendly, helpful, and easy to work with! Made the whole process super smooth!

Ariel at Subaru Austin was great!

Ariel at Subaru Austin was great! She was friendly, helpful, and easy to work with! Made the whole process super smooth!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Gabrielle, thank you for sharing your experience! We’re thrilled to hear Ariel provided friendly and helpful service, making the process smooth and enjoyable. We appreciate your feedback and your trust in Austin Subaru! :) - The Team at Austin Subaru

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Excellent service, excellent staff.

Excellent service, excellent staff. Shelby Childers was my Service Advisor and she was very attentive and took care of my specific issues. Always a pleasure to deal with Austin Subaru. Cheryl K.

Excellent service, excellent staff.

Excellent service, excellent staff. Shelby Childers was my Service Advisor and she was very attentive and took care of my specific issues. Always a pleasure to deal with Austin Subaru. Cheryl K.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience, Cheryl! We’re thrilled to hear that Shelby provided attentive service and took great care of your needs. It’s always a pleasure to serve you, and we appreciate your kind words! :) - The Team at Austin Subaru

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