North East Ford

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
67 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    September 4, 2020

    Easy online appointment, knowledgeable personnel, salesman was awesome along with the rest of the staff taking care of the sale . Service is good and truck... was as clean as when I dropped it off .

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    Does recommend this dealer
    Came in for service or repair
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  • 5.0 out of 5
    August 18, 2020

    Best car buying experience ever! Friendly, helpful and attentive to my financial needs they worked with me in every way to make the sale work for me and... them. All I had to do was bring my car in for the trade, sign the papers and drive away one very happy and satisfied customers. Everyone there was great!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Pati, thank you for your kind words and congratulations on your new vehicle! We understand it is a big decision where you purchase your car from and w...e are grateful to have been chosen. If there is anything else we can do to assist you, please let us know! Take care!

  • December 15, 2018

    We felt very respected in our dealings with everyone at North East Ford. Bruce is the best. They seem to value their clients and though they are in it... to make money of course, they also want to have happy customers who will stay with them. We were skeptical at first because buying a used car can be trying and nerve wracking not knowing how trust worthy the process can be or the quality of the vehicle. So far we are happy with our purchase (2 weeks ago) and I hope I can get back to follow up in 6 months or longer to say we still feel the same. As for the service at the shop we have not had experience with them on this yet and hope we won't for some time!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your kind words and congratulations on your new vehicle! It is great to hear that we were able to go above and beyond your expectations ...and really help you out! We look forward to seeing you again!

  • 5.0 out of 5
    August 12, 2020

    Great customer service. Easy to work with. Made the process simple and easy

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Ryan, we are very happy to have provided you with such a positive experience! We hope to be of service to you again! Have a wonderful day!

  • 4.0 out of 5
    August 7, 2020

    Service agent was not around to answer my questions on the vibrations with the truck while stopped in drive......

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    Came in for service or repair
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  • 5.0 out of 5
    August 3, 2020

    First time buying from Norteast Ford and it was a great experience. Everyone in the dealership was extremely nice and friendly!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Nicholas, thank you for leaving such a great review and high star rating. We try to provide all of our guests with a great atmosphere and world-class ...service that you can trust. If there is anything else we can do to assist you, please let us know! Take care!

  • 5.0 out of 5
    July 31, 2020

    The entire Northeast Ford family is an amazing group of people who made my car buying experience the best I have ever been involved in. No pressure and... a lot of patience as I could not decide which 2020 F-150 I wanted. Ultimately, because of a customer commitment above anything I have ever seen, I ended up with the perfect truck! Thanks Lann and your entire staff! My son still talks about his free ice cream!!

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    Does recommend this dealer
    Shopped for a new car
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  • 5.0 out of 5
    June 3, 2020

    From the moment I arrived until the moment I drove away in my new car I was treated like I was the only one buying a car. Everyone was friendly, kind,... considerate and went out of their way to assist me. The staff here is second to none.

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    Shopped for a new car
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  • 5.0 out of 5
    May 11, 2020

    I am a first time buyer and use of their service center. In both cases, the staff were caring and professional.

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    Shopped for a new car
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    Dealer Response

    Hi Lawrence, thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we wil...l be more than happy to assist you! Safe travels!

  • 5.0 out of 5
    May 7, 2020

    Awesome staff awesome place and took care of all the covid 19 precautions . A great buying experience . Sales both off site working from home and on site... were fantastic .

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    Does recommend this dealer
    Shopped for a new car
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