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My car service was good,I was in time for the apointment
Northeast Ford purchase of 2022 Bronco
All members of the team were very helpful during this long process from order to delivery. Derek and Christopher handled the communication and sale extremely well. Sam, as always, was very efficient with the paperwork. Lan, the owner is friendly as he has been for the entire time I ve known him. Even Nolan stepped in for some computer help
Do not buy a trade in.
Bought a car from them last year. This year the car needs about 8k Worth of work. Was sold a lemon and they could care less.
Hi Chris, thank you for sharing this recent experience with us. Please give us a call at (518) 789-4477 and we will do our best to make this better. We hope to hear from you soon.
My appointment was for 10:30 and my car was not taken in until 11:40, I waited from 10:30 to 4:00, my service light is still on, now the stop and go does not work again since I bought the car, I had to buy a new engine, buy a new battery, now I had to have a new oxygen sensor installed and the others are failing, I found out the sensors only last up to 100,000 miles. I was told I should have not bought the car I am not happy at all with Nort East Ford
Quick, thorough service on my leased vehicle. A pleasure to deal with North East Ford,
Hi John, we are happy we could make your experience a positive one! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.
Purchased a Ford 150. One beautiful truck.
My wife and I didn’t plan on purchasing a new truck this passed weekend but low and behold, we did! We hit dealers in Danbury, Poughkeepsie, Mahopac and Brewster and the crew at north East was far the best. No pressure at all with great cars. I recommend giving them a chance and you will walk away very pleased.
Derek Gardner and North East Ford are an asset to FOMOCO. I was constantly updated and kept in the know. Calls and emails were always promptly returned. Everything was just as promised. This was really a breath of fresh air. They have rightfully earned a lifetime customer !
Joe, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!
2018 F250 and 2018 Edge Titanium Purchases/Repairs
Ecstatic! From reception to driving off the lot, incredible customer service!! Can confidently say that this was an exceptionally positive experience. Not only are the North East Ford representatives knowledgeable of their inventory, in addition, they are quick to inform the consumer of answers to questions that are posed to them. On the rare occasion the answer is unknown, they do not hesitate to inquire of others to provide their customer with the correct information; which is a plus all around. Can easily say going "above and beyond" is an understatement. Thank you to Lann, Derek, Ernie, Bill, Samantha, Christopher, Nolan, Brandon; the entire North East Ford family. You made purchasing these two vehicles a breeze for us. Appreciate the team effort and your kindness did not go unnoticed. ****Also, had our 2015 F450 in for repairs and this review would not be complete without including NE Fords' service department. John R, John K, Dan, John P, Henry and all, your thorough and detailed care to our vehicle(s) is a cut above. In short, North East Ford is professional, thorough, courteous and well worth the drive for us!
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!
the service center to go to!
continues to provide fabulous friendly service. they go out of their way to help!
Hello Barry, thank you for taking the time to leave us your response to our Staff's outstanding customer service! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again! Have a good day!
Friendly staff. I get all service from them. Definitely a good experience.