Dick Smith Ford

Best dealership in the midlands. Professional, courteous, I would recommend Dick Smith Ford to all my family and friends.

I have been a customer since 2016. I am very pleased with the service I receive each time I visit.

Very good They are very good very good very good very good very good. Ok

I’ve always had good experiences with this dealership but this time the ball was dropped. Waited two weeks with no response about parts being covered under warranty. Had to call and push them to try something else. The technician purposely wrote on the notes to the Ford protect program that the vehicle was abused which caused ford to deny the warranty even though there was no actual proof that was the cause of the failure. Had to put out almost $2000 and have to fix the other issue myself

Everything went very well. They showed me what they suggested being fixed and I told them what I wanted done.

Called in advance and arrived early. The process was very smooth, friendly and on schedule as mention in the pre work communication

Very friendly and just great all around. Thank you to our salesman Mark, who made everything easy.

I'm exceptionally pleased with the service I received at Dick Smith Ford. My vehicle was misdiagnosed at a different dealership and India Kozel and her team easily diagnosed the problem and fixed it. They were professional and competent. And I appreciate their help greatly. Thank you, India and the technician that spoke to me on the phone as well.

Quick friendly service, great customer service. India was was very friendly. Would recommend them based on my first experience there.

Tommy was very well to work with and very professional about the truck I would use him again. Thanks guys