CarMax Jackson (MS)

We were doing some preliminary looking around for a replacement for our 2011 Honda Pilot (410,000+ miles). I had seen many nice looking vehicles with Carmax badges through the year, so I figured that would be a good place to start. I've had great success buying former rental cars because they've had good maintenance records. We were warmly greeted by an older gentleman who introduced us to a nice young lady who had recently begun working there (she was his daughter!). We had been thinking about a CR-V, but I had recently seen a HR-V on my drive home one evening. I thought that might fit our needs better. To make an already long story short, we ended up buying ia 2023 HR-V that same evening. We absolutely love this car! I especially like how all the Carmax employees cared for us and made this possible for us-no hassle, no high pressure, just simple courtesy and honesty. I will be buying another vehicle in the next year, and Carmax will be my first (and only) stop. And you can count on me recommending Carmax to anyone looking for a vehicle!

Staff was professional and courteous. They thoroughly went through all the paperwork and made sure everything was clear. They answered all my questions.

They are great if something is wrong they go out their way to get it fixed

Emma Boyd is the main reason I gave the dealership such a high rating. She represented the company very well with her great attention to the customer and friendly and efficient salesmanship. She accommodated the customers schedule and made herself available at every turn!

Eddie Steele made the whole car-buying experience at CarMax Jackson easy and stress-free. He was professional, helpful, and made sure I was taken care of from start to finish. Highly recommend Eddie if you’re looking for a great salesman!

The salesman Eddie he was very helpful with me making my decision on my vehicle.

Car Max took good care of me, the process was smooth and straightforward. Thanks to my car salesman as well.

Daniel Langston was very helpful in locating a vehicle that I was looking for. I will recommend him and CarMax in the future.

Awesome experience from time I walked in to the time I left..I would recommend

Eddie was my salesman and it took my car 11 days to ship, but he didn’t miss a day updating me. When the car came in all I had to do was go in to test drive/sign paperwork and I was out. He was great!