ZAG Motors Everett

Purchase a 4x4 ford f250 truck later found out no jack no spare failed left rear brake headlights electrical went out overpriced and failed to give up... second ignition key do your homework, DoD military be alert don't get played! $3000 paid for new tires and wheels for safety don't use spacers on a 4WD. safety issue!

Bought two cars from this dealership in August, 2018. Very nice people, but when we sat down to do paperwork with them. They kept running off to help other... people. We sat there for a few hours (between buying two cars) to fill out paperwork while they attended to new buyers. My husband finally had to ask for coffee. No one provided anything for us to drink. Once the deal was done and closed. We went along our way. A few days later, I called them up because I had forgotten my "good to go" pass in my old 2013 Huyandi that I had traded. I was assured that they would hold it for me in my file, until I was able to get down there. That weekend I went down there to get my pass and was told that they no longer had it. I was pretty upset driving 40 minutes to find out that they didn't have it. Fast forward to January, 2019. I cancelled the extended warranty on the car that I had bought. Apparently, it didn't cover the damages that they didn't tell me was wrong with the car. (no heat!) So, $2,300 damages later I went down on Friday, 1/10/19 to the Everett office and asked Kayla to fill out a form for the insurance company. She did. I called the insurance company, who isn't open on the weekends on Monday, 1/14/2019. They had not received it. I contacted Kayla again and asked if she would resend it again and send it to my email. I will NO longer do business with them. I have also bought another car, through another company, who I am very pleased with. When getting my quote for the $2,200 in damage. The manager was telling me that when his daughter had bought a car from there, that within 24 hours, her car engine had gone wrong and she was out of a car. When she asked for help from Zagg, they said "nope! can't help you" and turned her on her way. The manager also went into greater detail that I wasn't the first case that this has happened too and that they currently have 7 pending lawsuits against them. I have told people to not do business with Zagg! I have heard that they have changed their name also several times because of all of the negative reviews that they get. No one has nothing good to say about them. They are very shady and would NOT recommend anyone to go to them!!!!!

They worked hard as a team to find the perfect vehicle for my budget and credit. Thanks to Felix, Daniel and JR I have the perfect ride.

I was promised my radio would be replaced. The radio did not work when I drove off the lot. I went back four times with no results. The service manager... was one of the most rude people I have ever met.

i got there really down because nobody could've helped me but Adonys and Zag Motors were very attentive Thanks Zag, i would recommend to anybody in need... of a vehicle and with credit issues

I bought the used car, all nice people provide good service, paying attention my voice. All the generous guys do help a lot Definately I will visit again.

I needed reliable vehicle to commute the I5. What I purchased was a 2010 mustang with 3 different tire brands ONE was the wrong size, brakes with less... than 20% life left, an airbag recall that could kill me if deployed, gap insurance that I did not need. And a 25% interest rate. To top it all off they over charged me $278 on my licensing fees and waited 3 months to mail me a check. Did I mention 25% interest?

I had an appointment to meet with someone I got there and I handed it to someone else and then I went to look at the vehicle and it was awful did not do... justice for the pictures they sent it was a piece of junk then they took me to another vehicle started up it started leaking coolant all over the ground gotten another vehicle went for a test drive started leaking water from inside in the ceiling everything thing I looked at was junk I cannot see how they slept at night trying to sell that junk

Ask for Mike! He was so helpful and got me into a car that I really love. All of the staff are friendly and so helpful and I got a better vehicle than... I ever expected to be able to get with my iffy credit. I'll definitely go there again!

Carlos was a fantastic salesman! No pressure sales. You feel like a part of the family while your shopping. Paperwork was super easy and quick .The fastest... car buying experience I've ever had. We love our vehicle!We will be back for our next car!Thank you all at Zag for the great experience ¿