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Easterns Automotive Group of Sterling

(1,234 reviews)
Visit Easterns Automotive Group of Sterling
Sales hours: 10:00am to 8:00pm
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Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 11:00am–5:00pm
2025 state dealer award
View 10 awards
2025 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award
(703) 763-0245 (703) 763-0245

Reviews

(1,234 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Easterns Automotive Group of Sterling from DealerRater.

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Eddy was great in helping us make a deal happen.

Eddy was great in helping us make a deal happen. He listened, wasn’t pushy, and made the experience much more pleasant than a typical car-buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Salesman connected me to a transportation broker that was

Salesman connected me to a transportation broker that was a scammmer. Someone at Eastern released the keys for my vehicle to a transporter that had no trailer. If it wasn’t for LoJack, good chance the truck would have been stolen! Person who picked up the truck had OVER 70 prior charges and convictions. Everything from title tampering to assaulting a law enforcement officer. Etc etc.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Muy agradecidos son muy amables se los recomiendo al 100

Muy agradecidos son muy amables se los recomiendo al 100 muy contento con su amabilidad

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

My wife bought a car there very friendly Staff, quick and

My wife bought a car there very friendly Staff, quick and easy. I’m gonna go there to buy my next car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Very transparent great pricing and Eli helped me with my

Very transparent great pricing and Eli helped me with my new car purchase I would recommend asking for him and he will get you right.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

GREAT! We are thrilled to hear that you had a smooth and painless car buying experience. Thanks for choosing Easterns!

Sergio at Easterns in Sterling was fantastic!

Sergio at Easterns in Sterling was fantastic! He secured me an excellent deal on a beautiful and very affordable car. Highly recommend Sergio for a smooth buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

GREAT! We are thrilled to hear that you had a smooth and painless car buying experience. Thanks for choosing Easterns!

Sergio was great.

Sergio was great. Very professional dealership. Will do business again. Thanks to all involved. Great inventory as well!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Your opinion matters! We are so glad that you decided to reach out to let us know about your positive Easterns experience. Come again!

The staff at the location was very nice and Tony the

The staff at the location was very nice and Tony the manager got the deal done and on time and when we arrived for the car the staff greeted us with smiles and the process was easy and fast with the deal and trade in progress. I wasn’t to give a big thank you for Twanda for the fast signing process we love the car and the location will be referred them to everyone and will use them again for the future. Thanks everyone is the best

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Great news! Your feedback as a customer is very important to us as we continue to improve and expand our company. Thank you!

I had an excellent experience at Easterns Automotive of

I had an excellent experience at Easterns Automotive of Sterling. Eddy went above and beyond to make the process fast, pleasant, and thorough, ensuring everything was handled smoothly from start to finish. Tony, the manager, made sure the final steps of receiving the vehicle were seamless and took care of my requests right away. The team as a whole made this a very positive car-buying experience, and I would definitely recommend them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello NvX, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!

Excellent service!

Excellent service! Elie Berro’s professionalism, patience and outstanding customer service made buying my grandaughter’s Volkswagen easy stress-free and truly enjoyable! I highly recommend Easterns Automotive Group in Sterling VA.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Your opinion matters! We are so glad that you decided to reach out to let us know about your positive Easterns experience. Come again!