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Evergreen Kia

(100 reviews)

Reviews

(100 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Evergreen Kia from DealerRater.

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Car buying experience

Loved the service they provided. They were passionate and caring towards the customer opinions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Pleasant Experience

My buying experience wa extremely easy and streamlined. I inquired via the internet and received a voicemail message. I returned the call and went to the dealership the same day. I left with the car of my choice on my required terms in 2 1/2 hours. Harry and Dina were extremely professional and customer focused.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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My Optima Experience

The Dealer was Amazing! Answered all of my questions and was extremely Patient with me!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Ikea buying experience with Evergreen Park Kia

They came to my home to pick me up they let me drive the car to the dealership and made sure I was very comfortable while they did all the footwork also I got a great great until on a Kia Soul thank you Kia of Evergreen Park in Chicago Illinois

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellence Services.

The staff was great . Everybody was excellent. Great customers services. I would recommened the car dealer ship to my staff at Christ hospital organization. I have inform the credit BBB. to give excellence grade triple AAA. for great Services. Sign Mr.Leonard Peyton. Thank you for everything!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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addiction counselor

Kia has met all of my needs. I'm waiting to see what kind of a deal I get in May, when I trade it in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Horrible Service

If I could give zero stars I would. I wouldn't recommend the service department to anyone. Horrible service and even worse customer service. I had more issues with my car after I left.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Kia dealer of evergreen park gives awesome service

The service is great the sales people are well knowledgeable and helpful please consider buy a car from evergreen Kia.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Worst experience from John the GM and Harry Mays

When I bought my car they gave this picture perfect picture that if I heard anything within 30 days that they would take a look at it. Bad enough the car was sold to me with scratches on it that they agreed to repair. So after a month of them giving me the run around with service department to fix the scratches I mention to them that I had been hearing some noises. Then all of a sudden they are saying oh we can't check that out its a charge. Long story short I spoke with the financing manager and he kept saying the same thing and saying he never promised that when that wasn't true. He got me really upset and riled up then now I am asking for the GM not once did he get up to address the situation. Since my vehicle had to stay they offered a loaner vehicle once I got into that vehicle it had old subway napkins it and water bottles and they thought I would be ok with that. So once I am upset so the fake GM by the name of Harry Mays which is a sales manager asked me to come outside and said look Mami we aren't going to device you today you are interrupting my dealership and business. And dropped my keys into hands like I wasn't a valued customer and I had only had the car a month.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 2.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Worst Dealership STAY AWAY

My advice to anyone is to stay very far away from this dealer. If you don't believe me they have 19 complaints to the better business, so check that. My car did not get registered for months. They gave me a price that was a lot more expensive than that was online. The sales manager steve curses me out on the phone and hangs up on me. I have gotten two tickets because of the registration and can never get ahold of any one there. so if you want the worst service and help be my guest and go get a car from them. DONT DO IT STAY AWAY!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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