Reviews
These men are helpful and professional.
These men are helpful and professional. The valet service is my favorite part. No complaints :)
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! Ronald and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Volkswagen. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927
Neillo Volkswagen is the only place I have had my car
Neillo Volkswagen is the only place I have had my car serviced since I purchased it.I trust that Travis and the service department will take excellent care of my car. The care my car receives is important to me because I drive many miles. I always feel confident that my car is good to go!! Thank you Travis and the service department.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Volkswagen. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927
Ron has been very accommodating and not tried to talk me
Ron has been very accommodating and not tried to talk me into more service than needed. Niello staff have all been very professional. The waiting area is clean and comfortable.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that Ron had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Volkswagen to be a positive one. Please don't hesitate to reach out if you need anything else. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927
Travis Cole is an excellent service advisor.
Travis Cole is an excellent service advisor. He was so helpful and kind and knowledgeable.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for Travis and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927
Excellent experience very professional 👏 would
Excellent experience very professional 👏 would definitely recommend to others. Great service, Ron is one of the best.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Elliott, for choosing Niello Volkswagen! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927
Jacob was great.
Jacob was great. He helped me get the service I needed for my GTI and kept me informed of service costs and progress. I thought the costs were fair and the complimentary car wash was a touch of class.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Jacob here at Niello Volkswagen. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927
The service we received was great but unfortunately the
The service we received was great but unfortunately the problem was not resolved. I'll be back.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927
Everyone was personable, genuine and really went out of
Everyone was personable, genuine and really went out of their way to make us happy with our purchasing experience. Thank you Niello VW- We are very happy with our new Golf R and your dealership!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing your thoughts about your experience with Niello Volkswagen. We appreciate your business and hope to see you again soon! Congratulations on your new Golf R! Scott Russo General Manager srusso@niello.com
Ronald treated me like royalty; can't get any higher
Ronald treated me like royalty; can't get any higher rating than that. 40 years ago when I was living in the area, Niello Volkswagen had an excellent reputation then. It's very comforting to see them still maintaining this reputation.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Niello Volkswagen. Ronald and our team appreciate your business and hope to see you again soon! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927
Got a tuneup - Brent and his team got my 2007 Rabbit
Got a tuneup - Brent and his team got my 2007 Rabbit running like a new car. Easy drop off / pick-up, thorough communication, and overall excellent experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927