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Cars R Us

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (63 reviews)
Visit Cars R Us
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 11:00am–6:00pm
(253) 948-9888 (253) 948-9888

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (63 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cars R Us from DealerRater.

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Friendly service

Customer service was amazing. Tony helped us prepare for a great future. Recommended for people who want to get help with buying a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Cars r us great dealer and friendly people are

Buying a new car can be a hassle and stress ful but the guys here are very noligable and put no pressure on u the process was fast and the service was great I would recommend buying a car here excelent customer service was great don and will were great I would recommend buying a car here

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great places a lot of nice cars

Very nice place to go shopping very reliable cars the people are very nice john and frank work really good and can't forget about tony and Omar best guys and very helpful you tell them what you want and they guide you to an inexpensive and reliable car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Bought a car quickly

We went in looking a curtain car and price. Tony was able to take care of us and was very friendly. Thanks Tony for getting us on and out quickly with what we wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2007 saturn sky

Dealt with Tony as Cars R Us. Fantastic service and friendly staff. Car was at a great price. Would recommend to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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TONY cars r us

tony was great he was really personable and great to talk to. the buying experience was quick easy and painless. all in all it was a great place and ill be back with my fiance after the wedding

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Not worth wasting your time here

Good customer service. They were nice and friendly. Everything went smoothly when buying the car but don't let them fool you into buying a piece of junk. We have barely had the car for about 2 1/2 months and we have already had to change and fix things up in the car and now it does not run. The reason we bought the car was because we were already having car troubles with our old car so we decided we needed another but come to find out later that it to has been having lots of car trouble. Don't let the friendlyness and smiles fool you like they did us. Would differently not recommended wasting your time here.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Bad experience. Never got a response

Asked for a response on email. Never heard a word.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

I apologize for any issues! We make every effort to contact each and every client that reaches out to us. If we missed you it is a VERY rare occasion and I sincerely am sorry. If there is anything we can do please send me an email directly or call us during business hours and we will do everything we can to assist you! Arsha@CarsRUsTacoma.com or 253-474-1100 Thank you!

Honest reviews

Talk to tony only! He is the best others are trash tony is more professional knows what he is talking about and treats you with respect i recommend this dealer to every one it is worth the trip over there the only problem you might have is with there cars it might not be the right one for you but I'm 100% positive that tony will assist you with what ever you need

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Walk away

Let me just say yes the customer service is amazing by certain employees but however after buying the car and taking it home after a couple weeks of driving it something will happen your going to have to put a couple hundred dollars into almost any car you but from there...there are quit a few problems with it I had to fix .... I wish I would have to waited to look somewhere else .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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