Bentley Hyundai

We just purchased our third car from Bentley Hyundai. Our salesman, Danny Rogers, is the best. So far we have no complaints about the service department and everyone at the dealer seems friendly and professional..

I just purchased a new Elantra Hybrid and the process was seamless and professionally done.

As many others have mentioned, Bentley Hyundai did not honor the extended warranty that was purchased from them. After waiting over a month for a return call & appointment we picked up the car at it was never fixed.

William Strong II was super through entire process. Bought a 2026 Santa Fe Hybrid through William. Worked with us on the pricing and financing options and described them so I could understand. And he knows every little detail about the 2026 Santa Fe Hybrid and spent a LOT of time showing us all the features. Really appreciate William’s attention and effort. We’re not going to be purchasing another vehicle anytime soon but if I was, would definitely go through William. Thanks.

Charles Holladay helped my wife and I purchase a Santa Fe. We ended up buying a different car than we originally went to look at, and we are very happy with the end result. Couldn't recommend him enough. Helpful without being pushy and understanding of something isn't the right fit.

Charles Holladay is the best sales person, hands-down! Highly recommend him when visiting this dealership.

Service is terrible, quality is even worst. They have had my car for 3 weeks with no word

Purchased a brand new car in 2024. At 21,000 miles I got a nail in my tire. I purchased a warranty that covers tires. Called to see if they could patch my tire and they said the earliest appointment was a week out, but I could take it to another dealership and they could honor it. I told them I had already contacted a dealership closer to me and they informed me that they didn’t honor that contract. He proceeded to tell me that they were just being lazy and every Hyundai dealership could and would honor it. I drove to the closer dealership and sat there while he so kindly called the company to see if they would pay it. They weren’t in their system and I fact wouldn’t pay them. The guy in Huntsville, Al was just rude!!!! Talked to me like I was stupid. Told me we see 60 cars a day….everybody needs their car fixed! So…so much for paying for extra contracts/warranties/whatever it’s called! They were absolutely no help. Who can go a week without their car?

The service department is always at least a month out. My wife’s windshield washer nozzles were not putting out the fluid. Called April 28 and finally got in June 5. The fix only took two hours. The problem is the wait time it’s been the same way for the last 7 years. They don’t have enough techs to service what they sell. The service lady Lori seems like she rather be doing anything else but for the last 7 years she has been there to snatch defeat from the jaws of victory. I dread even seeing her when I walk in. Maybe one day she will find a job there that makes her happy. If you are going in for service in the words of Sir Elton John it’s gonna be a long long time to get it resolved.

High-class operation with a hometown feel. I’ve had a couple of recall issues over the years. The attention, efficiency, and communication were great. The free, multi-point inspection was welcome, and Service Advisor Lori was wonderful: no pressure at all to agree to the resulting recommendations. (Even so, the quoted price to replace my air filter, for example, was the same as if I bought and installed the thing myself!)