Reviews
Dealership was great.
Dealership was great. Salesman was outstanding Very helpful. Worked a great deal Couldn’t be more happier
Dealership was great.
Dealership was great. Salesman was outstanding Very helpful. Worked a great deal Couldn’t be more happier
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
My salesman Eddie was wonderful!
My salesman Eddie was wonderful!! My finance person Mohammad was wonderful!! Both were very helpful and very friendly.
My salesman Eddie was wonderful!
My salesman Eddie was wonderful!! My finance person Mohammad was wonderful!! Both were very helpful and very friendly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Laura, we're happy to hear you had such a positive experience with our team! Please let us know if there is ever anything else we can do for you! Safe travels!
I had a very god experience.
I had a very god experience. My salesman Jose did an excellent job explaining the options in the car. He was very pleasant and attentive. The finance manager Mo was very helpful in the process.
I had a very god experience.
I had a very god experience. My salesman Jose did an excellent job explaining the options in the car. He was very pleasant and attentive. The finance manager Mo was very helpful in the process.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Michele, we're happy you found our staff to be so supportive during your experience here at Fair Oaks Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!
Purchased my 3rd vehicle from Anthony (a truck this time!
Purchased my 3rd vehicle from Anthony (a truck this time!) and continue to find him and Fair Oaks a very reasonable dealership (my 4th purchase overall with them). Great service, personable and a team willing to work with you.
Purchased my 3rd vehicle from Anthony (a truck this time!
Purchased my 3rd vehicle from Anthony (a truck this time!) and continue to find him and Fair Oaks a very reasonable dealership (my 4th purchase overall with them). Great service, personable and a team willing to work with you.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
This is the third vehicle I have purchased from Fair Oaks
This is the third vehicle I have purchased from Fair Oaks Ford and my experience has been the best yet. Alyssa is a true professional sales consultant in my time of need. I would absolutely recommend Fair Oaks Ford and Alyssa Pacella for purchasing your next new or used car. I knew going into the dealership where my price and payment needed to be and they matched it and for that I am grateful. Third time extremely satisfied customer, Damian C of Naperville
This is the third vehicle I have purchased from Fair Oaks
This is the third vehicle I have purchased from Fair Oaks Ford and my experience has been the best yet. Alyssa is a true professional sales consultant in my time of need. I would absolutely recommend Fair Oaks Ford and Alyssa Pacella for purchasing your next new or used car. I knew going into the dealership where my price and payment needed to be and they matched it and for that I am grateful. Third time extremely satisfied customer, Damian C of Naperville
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We had an amazing experience buying our Lincoln Nautilus
We had an amazing experience buying our Lincoln Nautilus at FairOaks (FO). This purchase was for my wife, and the team at FO kept their focus on her, her questions, and her experience. Of course they answered my questions, but never did they talk to me instead of her. She was the focus. Her questions, her concerns, and her experience was the center of the process. They gave us what we felt was a great deal, both on the vehicle and our trade in. Easily going to recommend the FO team to everyone. Robert & Larry were fantastic!
We had an amazing experience buying our Lincoln Nautilus
We had an amazing experience buying our Lincoln Nautilus at FairOaks (FO). This purchase was for my wife, and the team at FO kept their focus on her, her questions, and her experience. Of course they answered my questions, but never did they talk to me instead of her. She was the focus. Her questions, her concerns, and her experience was the center of the process. They gave us what we felt was a great deal, both on the vehicle and our trade in. Easily going to recommend the FO team to everyone. Robert & Larry were fantastic!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Colleen, thank you for taking the time to notice those efforts and for leaving such an awesome review! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
I purchased my 2025 Maverick here and had a great
I purchased my 2025 Maverick here and had a great experience. The salesperson was friendly, knowledgeable, and got us through the process quickly.
I purchased my 2025 Maverick here and had a great
I purchased my 2025 Maverick here and had a great experience. The salesperson was friendly, knowledgeable, and got us through the process quickly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
All the sales and finance personnel were very helpful and
All the sales and finance personnel were very helpful and knowledgeable about the vehicles thay are selling.
All the sales and finance personnel were very helpful and
All the sales and finance personnel were very helpful and knowledgeable about the vehicles thay are selling.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
the sales man Serafin was a great help in the whole
the sales man Serafin was a great help in the whole process of buying new 2025 Iwould say to other buyers look him up!!!!!
the sales man Serafin was a great help in the whole
the sales man Serafin was a great help in the whole process of buying new 2025 Iwould say to other buyers look him up!!!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
After my 2023 Lightning (purchased from Fair Oaks) was
After my 2023 Lightning (purchased from Fair Oaks) was totaled in an accident, I sent requests to 5 local dealers for bids on last and final price on 8 trucks. I wanted to be able to walk in, write a check (100% cash sale, no trade) for the bid price, no negotiations or up selling. If would happen, I was going to walk out. Fair Oaks was the only dealer that respected my request, others either got into process to ask for me to come in for price, tried calling etc. I was glad they did as I was extremely satisfied with experience with prior purchase. Abraham took lead and completed the task, I walked in, took the truck for a spin around the block and he had all the paperwork to sign off accepting the offer. Terrence in finance (who I worked with on prior purchase) was able to transfer my extended warranty over, no up selling, presented all paperwork to sign, I wrote the check and out the door.
After my 2023 Lightning (purchased from Fair Oaks) was
After my 2023 Lightning (purchased from Fair Oaks) was totaled in an accident, I sent requests to 5 local dealers for bids on last and final price on 8 trucks. I wanted to be able to walk in, write a check (100% cash sale, no trade) for the bid price, no negotiations or up selling. If would happen, I was going to walk out. Fair Oaks was the only dealer that respected my request, others either got into process to ask for me to come in for price, tried calling etc. I was glad they did as I was extremely satisfied with experience with prior purchase. Abraham took lead and completed the task, I walked in, took the truck for a spin around the block and he had all the paperwork to sign off accepting the offer. Terrence in finance (who I worked with on prior purchase) was able to transfer my extended warranty over, no up selling, presented all paperwork to sign, I wrote the check and out the door.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Steve, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!