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Reviews

Average Ratings

4.9
269 lifetime reviews. Includes reviews of Boardman Subaru from DealerRater.com
  • Outstanding Experience

    The entire process was great and low pressure. The salesman Kevin was very knowledgeable and took all the time needed to make sure everything was...


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    The entire process was great and low pressure. The salesman Kevin was very knowledgeable and took all the time needed to make sure everything was covered and explained. After the sale Kevin not only went over the vehicle but also went for a test ride to make sure all the vehicles components and options were understood. Very freindly dealership from the owner down to the service technicians.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Best car buying experience I have ever had
    May 29, 2017

    We had a Kia Sorento with 184,000 miles on it. As such, the thing was beginning to fall apart and, believe me, getting a Kia repaired at the deal...


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    We had a Kia Sorento with 184,000 miles on it. As such, the thing was beginning to fall apart and, believe me, getting a Kia repaired at the dealership is not cheap. It was time to trade it. We wanted the next size down SUV and Consumer Reports rated the Forester as number one. So we began our search there. Yes, we did look at Ford and Hyundai, but kept going back to the Forester. We settled on a Forester Touring, and could not be happier with it. Every day, we learn or find a new feature, most of them safety related. But I should be telling you about the dealership. First, there was no pressure at all. Kevin was very helpful, gave us literature on our first visit, and did not pressure us to buy at that time. We had said we were not quite ready, but that normally does not matter at dealerships. They push for the immediate sale. We went back another time to look more seriously and, again, no pressure. Just "Please come see us when you are ready to buy". Because of the internet, we already knew what a good price was. Because of the internet, we already knew what our Kia was worth. And we met in the middle with very little hassle. The last car we bought took five hours to get the salesman to finally quote the fair price. This entire process took about an hour and one half. We went back the next day to pick the car up and it was washed, full of gas, and ready to go. John Jones quickly completed all the paperwork for us and Kevin spent about forty five minutes going over all the features, at a high level of course, and got us on our way. This is one dealership that appears to break ranks with the normal car buying experience.

    Does recommend this dealer

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  • Five Stars!!
    May 28, 2017

    We recently purchased our new vehicle from Boardman Subaru and we couldn't have asked for a better experience. We already knew it was going to be ...


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    We recently purchased our new vehicle from Boardman Subaru and we couldn't have asked for a better experience. We already knew it was going to be a great vehicle, but the team at Boardman Subaru was just terrific and helpful. We would definitely recommend these folks ...great cars, and a great team of people. Thank you.

    Does recommend this dealer

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  • Fantastic service and staff!
    May 27, 2017

    Working with Joe and John was a great experience! They both were very friendly, helpful, and made sure that all our new car needs were met. The wh...


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    Working with Joe and John was a great experience! They both were very friendly, helpful, and made sure that all our new car needs were met. The whole process was smooth and easy. We would definitely recommend them to our friends!

    Does recommend this dealer

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  • Subaru
    May 27, 2017

    Nice dealership and vehicles. The people are friendly and eager to help with choices . The follow up after the sale is always helpful. I feel they...


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    Nice dealership and vehicles. The people are friendly and eager to help with choices . The follow up after the sale is always helpful. I feel they all helped make a great choice.

    Does recommend this dealer

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  • Great people
    May 26, 2017

    I would have to say the friendly laid back attitude of the employees is what made the experience great. Along with there ability to work with what...


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    I would have to say the friendly laid back attitude of the employees is what made the experience great. Along with there ability to work with what we wanted and listen to our compromises to come to a final agreement.

    Does recommend this dealer

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  • Very friendly and helpful.
    May 24, 2017

    The Boardman Subaru team was so helpful and friendly. Especially Marty and Joe. Joe and Marty were very through about explaining the different opt...


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    The Boardman Subaru team was so helpful and friendly. Especially Marty and Joe. Joe and Marty were very through about explaining the different options for the car.

    Does recommend this dealer

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  • The Best
    May 24, 2017

    I've had many experiences buying new cars in my 79 years of life, and Boardman Subaru has been the best ??? sales and service. I've bought two new...


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    I've had many experiences buying new cars in my 79 years of life, and Boardman Subaru has been the best ??? sales and service. I've bought two new cars from Kevin Suchora. I like him and trust him. He takes time, and he listens. Before I bought my first new car from Kevin, Rob Fellman's service department staff ??? Jeff, Scott and Frank ??? maintained and repaired an older car of mine. I've never been more satisfied, so much so that when it came time to buy a new car, Fellman's was the only dealer I considered.

    Does recommend this dealer

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  • Very good level of service, low pressure, pleasure to work w
    May 23, 2017

    I went in interested in one of their used vehicles. I got a good price on my trade in, and when I was legitimately between their car and another o...


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    I went in interested in one of their used vehicles. I got a good price on my trade in, and when I was legitimately between their car and another option at a different dealership they really came down on price to meet where I would need to be. They let me take two unattended test drives, let me take the vehicle to be checked by a mechanic, and stayed late to give me the time to do all this. When I left my EZ pass in the vehicle, they had it shipped to me immediately. I couldn't be more pleased with how everything went. I would recommend Boardman Subaru to anyone.

    Does recommend this dealer

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  • learning the controls
    May 23, 2017

    we were scheduled to review some of the controls we were unfamiliar with plus the dealership put a clearcoat for protection of the cars finish. d...


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    we were scheduled to review some of the controls we were unfamiliar with plus the dealership put a clearcoat for protection of the cars finish. dina did more than showed my wife how to use the controls she programed my new iphone to registar our car which i could never do, she was extremely professional & knowledgable & i want to thank her. kevin guthrie also helped to expedite our visit & i thank him for that.

    Does recommend this dealer

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