Reviews
If I could leave, no stars, I would - this place absolutely sucks!!! Not only did I wait two hours to see the vehicle (that they picked for me- I didn't get to choose it- my bad credit I suppose). It was supposed to be there in "30 minutes" from 4:30pm, and it didn't show up until 30 minutes prior to closing at 6:32pm. At 6 o'clock, they attempted for me to do paperwork and I hadn't even seen the car yet. When I got into the car to test drive it; the backup camera didn't work, the side camera didn't work, and it was absolutely filthy on the inside. When I told them I didn't like it because of the engine, they then said that they would give me a 1 to 4 year warranty for the car so that I would get it, and they would fix all the issues. They are out of their mind. They tried to sucker me in to a 11 year-old car and make me pay $500 a month. If you can go anywhere, do it- DO NOT go here - they suck!
If I could leave, no stars, I would - this place absolutely sucks!!! Not only did I wait two hours to see the vehicle (that they picked for me- I didn't get to choose it- my bad credit I suppose). It was supposed to be there in "30 minutes" from 4:30pm, and it didn't show up until 30 minutes prior to closing at 6:32pm. At 6 o'clock, they attempted for me to do paperwork and I hadn't even seen the car yet. When I got into the car to test drive it; the backup camera didn't work, the side camera didn't work, and it was absolutely filthy on the inside. When I told them I didn't like it because of the engine, they then said that they would give me a 1 to 4 year warranty for the car so that I would get it, and they would fix all the issues. They are out of their mind. They tried to sucker me in to a 11 year-old car and make me pay $500 a month. If you can go anywhere, do it- DO NOT go here - they suck!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
He was very knowledgeable & very nice 2 deal with.. Nice, pleasant, knowledgeable, got us the best price within our budget..
He was very knowledgeable & very nice 2 deal with.. Nice, pleasant, knowledgeable, got us the best price within our budget..
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Unexcited circumstances that were remedied Unexpected circumstances that were remedied I'm grateful for the help they provided
Unexcited circumstances that were remedied Unexpected circumstances that were remedied I'm grateful for the help they provided
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Very friendly and knowledgeable group people easy to work with Will highly recommend to friends
Very friendly and knowledgeable group people easy to work with Will highly recommend to friends
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Fast, Friendly, Non stressful experience one of the easiest car purchases we have made. Everyone worked hard to make the deal.
Fast, Friendly, Non stressful experience one of the easiest car purchases we have made. Everyone worked hard to make the deal.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
This is the 2nd car purchased from Discovery Nissan, the staff worked hard and got me into my dream car 2026 Nissan Morano Platinum with no stress! I originally went in just for an oil change. The salesman Jerome was pleasant although he did not have to do much work as I found the car I wanted he just had to get the deal approved.. he was great, his managers were nice and very transparent. I am still smiling over this purchase. I did not get my Facebook picture with the big red bow but that’s ok.. if you’re looking for nice people with no hassle and an easy car buying experience this is the place to go! Highly recommend Discovery Nissan. We don’t even live in Shelby but will not go anywhere else for car buying or service.
My overall experience was exceptional. Customer service was very courteous and extremely helpful. Also, wait time on the service of my vehicle was brief. Definitely will be coming back and highly recommending this dealership to others.
My overall experience was exceptional. Customer service was very courteous and extremely helpful. Also, wait time on the service of my vehicle was brief. Definitely will be coming back and highly recommending this dealership to others.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
My experience with the service department was GREAT! Both men were wonderful! They both came across as caring, friendly, and knowledgeable! Definitely trust them with my Rogue!!!
My experience with the service department was GREAT! Both men were wonderful! They both came across as caring, friendly, and knowledgeable! Definitely trust them with my Rogue!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
My entire experience was excellent. The work was diagnosed and repaired within an extremely short period of time. The cost of work was covered completely by a warranty I purchased from the same dealership when I purchased the car.
My entire experience was excellent. The work was diagnosed and repaired within an extremely short period of time. The cost of work was covered completely by a warranty I purchased from the same dealership when I purchased the car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
They got my car finished quickly. I was happy with the experience. No issues with anything.
They got my car finished quickly. I was happy with the experience. No issues with anything.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Everyone was nice and willing to help out. Pricing in the service department was fair and honest
Everyone was nice and willing to help out. Pricing in the service department was fair and honest
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair