CarMax Phoenix-Gilbert

I went down to look at a car at 8:40 after they closed. I was told to leave extremely rudely to leave or the police would be called. I said I am looking at a car. The man called the police. Like seriously? I met another man and he was greeted the same. We both where dressed well and drove expensive cars. He said they lost my business and they lost mine. He was interested in a Mercedes and I was in a Porsche. I have no problem being asked to leave. But the way it was said was like I was vandalizing the place. I seen at least 2-3 cars at every lot. people come and look at night.

I went there looking for a Jeep I saw on Cars.com and they got me a carfax report and test drive (a good long freeway and street drive) as soon as I arrived. They were extremely friendly and honest. They admitted that the Jeep had been in an accident but proved that it was only a fender bender. As a matter of fact, they guarantee not to sell cars with any type of frame or flood damage. They even replaced the battery for free because they noticed some corrosion on the connection when I was inspecting it. They let me look the car up and down, inside and out as much as I wanted. They HARDLY charge ANY fees! It's great. The taxes and fees together were only 10 percent of the list price. Best customer service I've ever had at a dealer! They even sent me off with a full tank. :) Thanks Phil at the Gilbert branch for helping us!