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Hudson Honda In West New York

(4,580 reviews)
Visit Hudson Honda In West New York
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 7:00am–7:00pm
Sunday Closed Closed
2018 consumer dealer award
View 1 awards
2018 consumer dealer award
New (866) 745-1319 (866) 745-1319
Used (855) 874-6158 (855) 874-6158
Service (866) 745-1321 (866) 745-1321

Reviews

(4,580 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hudson Honda In West New York from DealerRater.

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I was very pleased with the customer service that I got .

I wil recommendation Honda of West Ny to my family & friend. I was very pleased when I walked in the Customer Service that I got. The atmosphere was great & the sales person was great and very knowledgeable with the Honda cars & with the Service I got. I walked out of the Honda dealer very happy & satisfy with my car & the service they provided.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with. Please don't hesitate to call if you need anything else. Have a great day.

Great experience!

Jesus was friendly and answered all our questions. We were happy with how smooth everything went. Great overall experience. We love the car and would definitely go back to Hudson Honda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with. Please don't hesitate to call if you need anything else. Have a great day.

Everyone and Honda are really polite and caring

Everyone is quick to help you there every respectable , Polite and always try to get the best deal for you but one thing I think that if someone brings in a car before the lease is up and the mileage is very low they should get a reward for it but besides that everyone in Honda already great people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with. Please don't hesitate to call if you need anything else. Have a great day.

Excellent customer service !!!

They're not just about making a dollar they care about the customer and their needs they work with you they're fast efficient and they make you feel at home definitely make you feel like family. From your salesperson to your Finance person they walk you step-by-step thank you so much Hudson Honda

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with. Please don't hesitate to call if you need anything else. Have a great day.

Ok service

Services are to expensive and rep don’t try to offer any deals. If prices were more reasonable I would bring my car to be service at Honda more often.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

I am so sorry for the negative experience you recently had. Please give me a call at your earliest convenience at (973)705-9300 extension 232. Thank you, Howard Newman Corporate Customer Relations Manager

They are very professional and friendly.

Since I leased my Honda C-RV in here , I have had any issues at all. They always help me about anything I need it for my car. Routine Car Services are very fast and pleasant. Basically I was so happy with my car in 3 years .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with. Please don't hesitate to call if you need anything else. Have a great day.

Personnel

Staff was very welcoming. I liked that I could drive right up to the Service entrance and leave my car there. Thank you for taking care of my Accord!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with. Please don't hesitate to call if you need anything else. Have a great day.

Una nueva familia

Muy agradecido con el personal especialmente con santiago Bolivar el vendedor que me explico todo ha todo momento no descanso hasta conseguir el precio que queria yo y se ocupo de conseguir el auto que yo queria para yo quedar super satisfecho . Es mi 2 do auto con su dealer y estoy muy contento de que tengan un personal tan profecional como Santiago.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

¡Gracias por tomarse el tiempo para escribirnos una revisión tan positiva! Estamos muy felices de que hayas tenido una gran experiencia. Por favor, no dude en llamar si necesita algo más. Que tengas un gran día.

Excellent

Great experience with the Hudson Honda service team, an especially with Gustavo great guys, great customer services, I left very satisfied I would definitely recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with. Please don't hesitate to call if you need anything else. Have a great day.

Consumer response

Great

Consumer response

Great

Tire Change

Everything at Hudson Honda went great.and my service advisor Benjamin was extremely pleasant and made sure everything was taken care of. Thank you again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking your time and writing us a positive review. We are so happy you had such a great experience with us. If you need anything else don't hesitate to call. Have a great day!