Rohrich Toyota

Sold me a new car with a curb rim and a damaged tire. Took them 10 days to fix it wanted to give me a repaired rim instead of a new rim. If you buy from this dealership, be careful look the car over from top to bottom because they will give you a hard time fixing anything

Check the car before you buy. Paid cash for a new car and got the run around for 12 to finally get it fixed. The salesman TJ was excellent. These people prioritize money over fairness. There are many other dealers in the area. Check them first.

My husband purchased a Toyoya Crown during the sale everything was great. He took it for inspection it's not customer friendly to go from the service area to the waiting room. Especially for a customer who's on oxygen and can't walk far. About a month or two after the inspection a friend noticed that the Left lug stud was missing. When my husband called Toyota they didn't want to own up to the missing lug. I took the car to Mr. Tire was told that the lug was stripped when it was taken off. Mr. Tire in Fox Chapel repaired it replaced the lug. Check all tires before leaving this dealership during inspection etc.

ROHRICH TOYOTA HATES SMALL BUSINESS OWNERS!! Traded in a vehicle with them last May, only to discover when I went to finance my new business that they had paid off my trade in late killing my credit score, when I showed them what happened I got an apology letter stating they had screwed up, but when I went to fix my credit report with this letter the company lied and said it now was not their fault.

Traded a vehicle in with them last May, only found out when I went to finance my new business that they had paid off my trade in late and screwed up my credit, I even have a letter from their representative apologizing for the mistake but their corporate office keeps trying to say it's not their fault and they won't do anything to fix it

My recent purchase at Rohrich Toyota was hands down the best car buying experience I have ever had. The Smart Path process was easy. Damon was a pleasure to work with and made sure everything went smoothly. Josh was also a pleasure to work with when it came time to do financing and paperwork. They worked with us fairly on our trade in vehicle as well. I can’t say enough positive things about our experience with Toyota and Rohrich. Thank you!

Tyler is the most informed auto salesperson that I have ever experienced. His knowledge of not only the vehicles that they sell, but in comparison to other makes and models is beyond compare.

TJ was great, very knowledgeable and helpful. The dealership made the process easy, straightforward, and transparent.

Very happy with Bruce at the dealership. Treated us great and handled everything exceptionally well.

Miserable car buying experience - nearly walked away when I bought the car. Treated me like an animal. Now had my first service at the dealership. They said my car would be out in a minute. 30 minutes later, they were annoyed that I dare ask where my car was. Then after being clipped for $1300 unexpectedly, open my car door to find a dirty/banged up front seat and a fresh new scratch on the door itself. I am lucky I guess since I have the opportunity to now bring my car back later for them to fix it again. No apology, no nothing. In fact, I had to call back later to get a plan for it as they would not provide one when I showed them the problem at pickup, and did not follow up. You would have to be absolutely crazy to bring your car here for service.