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Burlington Kia

(1,368 reviews)
Visit Burlington Kia
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–7:00pm
Tuesday 9:00am–7:00pm 8:00am–7:00pm
Wednesday 9:00am–7:00pm 8:00am–7:00pm
Thursday 9:00am–7:00pm 8:00am–7:00pm
Friday 9:00am–7:00pm 8:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–7:00pm
Sunday Closed Closed
2014 state dealer award
View 4 awards
2014 state dealer award 2013 state dealer award
2020 consumer dealer award 2019 consumer dealer award
New (888) 826-0447 (888) 826-0447
Used (888) 345-4390 (888) 345-4390
Service (888) 348-0618 (888) 348-0618

Reviews

(1,368 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Burlington Kia from DealerRater.

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Brian Bonner helped my daughter purchase her first car....

Brian Bonner helped my daughter purchase her first car. He was helpful, honest and answered emails/texts very quickly. She is so happy we chose KIA.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Brian Bonner was awesome! Helped me purchase my car...

Brian Bonner was awesome! Helped me purchase my car quickly and easily. He is honest and makes you comfortable. I love my car and KIA.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Gary Abrams helped me out tremendously with finding the...

Gary Abrams helped me out tremendously with finding the perfect used Kia. The entire buying process was very easy even with the Corona virus pandemic going on. I would recommend this dealership for your next new or used car. Kelly O.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

These gentlemen made the process of leasing my new...

These gentlemen made the process of leasing my new Sorento so easy. Couldn't do enough for us. Will definitely be a repeat customer for our next vehicle purchase/lease.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This was my first experience with purchasing a Kia and my...

This was my first experience with purchasing a Kia and my first visit to Burlington Kia. The staff was friendly and very helpful. I would recommend this dealership to anyone shopping for a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Traveled a ways to this dealership because of the great...

Traveled a ways to this dealership because of the great reviews I saw online. Gary was great and with the help of Joe and Dane they got me in the price range I wanted to be. Thank you Burlington Kia!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service! Showed me multiple vehicles and we...

Great service! Showed me multiple vehicles and we discussed which would be the best option for me specifically. I'm very happy with the purchase!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Brian Bonner was an excellent car salesman. He helped us...

Brian Bonner was an excellent car salesman. He helped us find the perfect family vehicle of 8. Somebody give this man a raise!!! Great job!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Going beyond just being a sales man

Mr. xxxxx took his time showing and explaining all of bells and whistles that came with my Soul. Great person. It started to rain in the middle of him showing my cars. He got my keys and closed my car windows. Going beyond his job. This was also nice, Mr. xxxxx did not pressuring me at all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Worst than a buy here pay here

I have brought a car on July 2019 from Burlington Kia a Dodge Journey 2016. I have not been able to drive or operate the Vehicle since then. I am a HR rep who staffs over three hospitals and due to the pandemic I need an operating car to make sure I get back and forth to work. They are not willing to fix it or trade in my car. They have the worst customer service. The managers and service techs keep on hanging up on me. They have no since or pride for their country or essential employees. Do not buy any cars from them they are worst than a buy here pay here company.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.