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Burlington Kia

(1,368 reviews)
Visit Burlington Kia
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–7:00pm
Tuesday 9:00am–7:00pm 8:00am–7:00pm
Wednesday 9:00am–7:00pm 8:00am–7:00pm
Thursday 9:00am–7:00pm 8:00am–7:00pm
Friday 9:00am–7:00pm 8:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–7:00pm
Sunday Closed Closed
2014 state dealer award
View 4 awards
2014 state dealer award 2013 state dealer award
2020 consumer dealer award 2019 consumer dealer award
New (888) 826-0447 (888) 826-0447
Used (888) 345-4390 (888) 345-4390
Service (888) 348-0618 (888) 348-0618

Reviews

(1,368 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Burlington Kia from DealerRater.

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Ask for Diana! She listens, is patient and very...

Ask for Diana! She listens, is patient and very knowledgeable about the models and trims and helped me purchase the best trim for my needs. I love my new car! While my paperwork was being processed Diana called my insurance company and had the policy switched to my new vehicle. I was really impressed with her customer service. The dealership is clean and spacious and everyone I met was polite and friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Amazing Experience

This dealership was amazing. Everyone was nice and helpful, especially our dealer Brian Bonner. He explained everything very clearly so my husband and I understood our payments and the vehicle features. We didn't expect to leave with a new car, however we were given an amazing dealer and were so happy with the service. Brian gave us a tour and we were very impressed with the service department. Brian showed us different models of vehicles and explained all the differences in features. On our test drive he went over all the vehicle features. By the time we took the car home, I was very familiar with the layout. We were there for quite a bit of time but Brian was very patient and courteous the entire time. We had been to a few other dealerships previously but never experienced service like we did at Burlington Kia. I will recommend this dealership to all my friends and co-workers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Service

We were looking to trade our automobile and stopped by to see how the Kia's have changed. We had a Sedona years ago and were very happy with it. Our sales representative Diana Christina was excellent & very helpful. She knew the details of the car we purchased and had a pleasant personality and easy going. I would recommend her & she deserves an increase. We are very happy with our Sorento.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

This dealership was very courteous, helpful and have...

This dealership was very courteous, helpful and have great patience. Everyone have great customer service. I would recommend this dealership to friends & family. I'm very happy with my lease.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Alec was EXCELLENT!! Give that man a raise!! He was...

Alec was EXCELLENT!! Give that man a raise!! He was definitely the best help I received in my car shopping experience ever. Thank u Alec!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Product Specialist LaKeith McCallum was incredibly...

Product Specialist LaKeith McCallum was incredibly helpful guiding me through purchasing my Kia Sportage. He gave his complete attention throughout our transaction from start to finish. Well done!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Nate is Great

Nate made me feel comfortable from the start. He kept me in my price point. Drove home in my new Kia Sportage! I would highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great experiance. Alec was our sales rep and he was...

Great experiance. Alec was our sales rep and he was extremely helpful and accommodating during the process. We highly recommend Burlington KIA! Thank you. Julie

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.

Gary was awesome!!! Patient and listened and was very...

Gary was awesome!!! Patient and listened and was very honest and straight forward...made me feel comfortable not pushy just a people person I recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Alec was extremely accommodating and respectful, for a...

Alec was extremely accommodating and respectful, for a younger gentleman he was really on his game and know everything about the telluride. From equipment to finance options he knew it all!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.