Reviews
Ask for Diana! She listens, is patient and very...
Ask for Diana! She listens, is patient and very knowledgeable about the models and trims and helped me purchase the best trim for my needs. I love my new car! While my paperwork was being processed Diana called my insurance company and had the policy switched to my new vehicle. I was really impressed with her customer service. The dealership is clean and spacious and everyone I met was polite and friendly.
- Customer service —
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Amazing Experience
This dealership was amazing. Everyone was nice and helpful, especially our dealer Brian Bonner. He explained everything very clearly so my husband and I understood our payments and the vehicle features. We didn't expect to leave with a new car, however we were given an amazing dealer and were so happy with the service. Brian gave us a tour and we were very impressed with the service department. Brian showed us different models of vehicles and explained all the differences in features. On our test drive he went over all the vehicle features. By the time we took the car home, I was very familiar with the layout. We were there for quite a bit of time but Brian was very patient and courteous the entire time. We had been to a few other dealerships previously but never experienced service like we did at Burlington Kia. I will recommend this dealership to all my friends and co-workers.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service
We were looking to trade our automobile and stopped by to see how the Kia's have changed. We had a Sedona years ago and were very happy with it. Our sales representative Diana Christina was excellent & very helpful. She knew the details of the car we purchased and had a pleasant personality and easy going. I would recommend her & she deserves an increase. We are very happy with our Sorento.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This dealership was very courteous, helpful and have...
This dealership was very courteous, helpful and have great patience. Everyone have great customer service. I would recommend this dealership to friends & family. I'm very happy with my lease.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Alec was EXCELLENT!! Give that man a raise!! He was...
Alec was EXCELLENT!! Give that man a raise!! He was definitely the best help I received in my car shopping experience ever. Thank u Alec!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Product Specialist LaKeith McCallum was incredibly...
Product Specialist LaKeith McCallum was incredibly helpful guiding me through purchasing my Kia Sportage. He gave his complete attention throughout our transaction from start to finish. Well done!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Nate is Great
Nate made me feel comfortable from the start. He kept me in my price point. Drove home in my new Kia Sportage! I would highly recommend.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experiance. Alec was our sales rep and he was...
Great experiance. Alec was our sales rep and he was extremely helpful and accommodating during the process. We highly recommend Burlington KIA! Thank you. Julie
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Gary was awesome!!! Patient and listened and was very...
Gary was awesome!!! Patient and listened and was very honest and straight forward...made me feel comfortable not pushy just a people person I recommend
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Alec was extremely accommodating and respectful, for a...
Alec was extremely accommodating and respectful, for a younger gentleman he was really on his game and know everything about the telluride. From equipment to finance options he knew it all!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
