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Burlington Kia

(1,368 reviews)
Visit Burlington Kia
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–7:00pm
Tuesday 9:00am–7:00pm 8:00am–7:00pm
Wednesday 9:00am–7:00pm 8:00am–7:00pm
Thursday 9:00am–7:00pm 8:00am–7:00pm
Friday 9:00am–7:00pm 8:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–7:00pm
Sunday Closed Closed
2014 state dealer award
View 4 awards
2014 state dealer award 2013 state dealer award
2020 consumer dealer award 2019 consumer dealer award
New (888) 826-0447 (888) 826-0447
Used (888) 345-4390 (888) 345-4390
Service (888) 348-0618 (888) 348-0618

Reviews

(1,368 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Burlington Kia from DealerRater.

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Best salesperson is Gary Abrams, My go to person for new...

Best salesperson is Gary Abrams, My go to person for new car. Knowledgeable, honest,if you need a vehicle see him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great experience

I purchased a 2022 Kia shortage from the Burlington Kia dealership and dealt with Cassandra and Jean-Claude the professionalism and the patients they had with helping me with my new vehicle was great. They both went beyond customer service and it was very much appreciated I have dealt with many other dealerships and I never felt appreciated the way these two made me fell. Thank you for making me fell special and taking great care of me. I recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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On Monday 12/27/2021 I walked into Burlington KIA to test...

On Monday 12/27/2021 I walked into Burlington KIA to test drive a Kia Seltos, an suv that I had been looking for for several months. My initial intention wasn't to purchase a vehicle, however I did pull the trigger because I was comfortable and the Seltos SX Turbo is hard to find. I worked with Gary Abrams, and I would suggest anyone interested in a purchase to go see him. He made me feel 100% comfortable when I initially got there, all the way through driving away in my NEW CAR! Gary literally went through every feature of the car on my test drive, which was a little overwhelming at first because there is so much tech in the Seltos. I am 100% satisfied in my purchase. Gary, I want to say thank you for keeping me at ease, and for the oatmeal raisin cookies. You sir are the man!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

My go to guy is Gary Abrams at Burlington Kia he really...

My go to guy is Gary Abrams at Burlington Kia he really take every deal personally and really works hard to get you into the car you want.Mr.Gary is knowledgeable also he really is a stand up guy he doesn't xxxxxxxx you around Thank you Mr Gary this are 4th car or possibly more lol but you know that you are KIA best guy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Over pricinng. I tried to use my aftermarket warranty...

Over pricinng. I tried to use my aftermarket warranty which is a good one. The warranty company refused to work with them. They said they had many questionable transactions with them and put them on their black list. Then they proceeded to give me a bill which was substantially over priced ($820.00). I told them I would shop around. Well, I had the same repair done for $245.00. Again, the same repair. Keep them honest. After they give you a quote. Shop it and save. BURLINGTON KIA DOES IT TO ME THEY''LL DO IT TO YOU and laugh all the way to the bank. BEWARE!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

great dealership with great associates.if you need a,car...

great dealership with great associates.if you need a,car they will get you into 1.first rate all the way!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I worked with Mike Slawinski to get a better vehicle for...

I worked with Mike Slawinski to get a better vehicle for my growing family. My family and I went in to test drive the Kia Carnival EX and I fell in love with it during the test drive. Mike was great about my husband and I setting up our kids’ car seats, and focused on the family centered features in the MPV. At the end of the test drive he asked what we wanted to do today, to see if we were interested in purchasing. I knew I wanted a lease (it’s more beneficial for my family) and Mike helped make that happen! Negotiating the price, adding in extra perks, and helping to get me approved. I had told Mike how hard I worked the past year to improve my credit score (up almost 200 points!) because I knew a larger vehicle would be needed. My score was just under what a lease would usually get approved at but the deal was made! My kids and I now have a safe and reliable vehicle and we can be a two car family again. I fully recommend Mike Slawinski. Even when my kids got fussy and my husband had to take the older one home, I kept my newborn with me (which included feeding him) and not once did I get the impression that I was being watched, leered at, or anything else while working with Mike at Burlington Kia.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I recently purchased a car from Brad Doele at Burlington...

I recently purchased a car from Brad Doele at Burlington Kia and was so pleased with the staff and the environment. They were friendly, polite and worked hard to get me just what I wanted. It was as stress free as car shopping could be.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Stay away from Gary Abrams He never showed us anything...

Stay away from Gary Abrams He never showed us anything about the car we had brought from Kia we had the car for 3 months and found damage under the hood from some kind of animal called Kia International they Refused to help us . this was the 3 car I had gotten from them I can't even rate them because it was so Poor

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Brian Bonner was a great salesman. Went over all the...

Brian Bonner was a great salesman. Went over all the features, which there were a lot of in an easy, knowledgeable way. Helpful and explained all the options.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.