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2020 state dealer award
View 11 awards
2020 state dealer award 2019 state dealer award 2018 state dealer award 2016 state dealer award 2015 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(1,210 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of South Suburban Mitsubishi from DealerRater.

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Outstanding

Very helpful sales person. Frank was so nice. Thinking of bringing my mother out. Didn't have to send the whole day. Getting the paper work done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.
Dealer response

#PHATPHIL, Thank you for taking the time to submit a review! We are glad that Frank and our team was able to help you purchase a vehicle! We appreciate your business and if there is anything else we can do for you in the future please don't hesitate to let us know!

Amazingly easy

We came from the Rockford area to see a used vehicle with no pictures just a description from the salesman, Steve. When we arrived the truck was on excellent condition, just as described, and their price was very competitive compared to other dealers. They low balled the trade in value at first but ended up right where we needed them to be in the end without changing the agreed price of the truck. Financing was easy and no pressure to buy an expensive extended warranty.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Don, Thank you for taking the time to submit a review! We are glad that Steve was able to help you purchase your new vehicle! We appreciate your business and if there is anything else we can do please don't hesitate to let us know!

It was a good experience Arron cook helped me

Arron was very nice and professional helped me a leave with a car and the process didn’t take all day which is great! I would definitely recommend to other people to come work with Arron!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Ashli123, Thank you for taking the time to submit a review! We are glad that Aaron was able to help you purchase a vehicle! We appreciate your business and recommendations! If there is anything else we can do please don't hesitate to let us know!

Excellence

The Saleman was very informative and very friendly. I felt relax and calm and wasnt under any preasure into buying a car I didnt want. I love how everyone was friendly. I would highly recommend my friends and family to Mitsubishi

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

YvonneE, Thank you taking the time to submit a review! We are so glad that Aaron was able to help you purchase your new vehicle! We appreciate your business. If there is anything we can do for you in the future please don't hesitate to let us know!

Outstanding folks to do business with!!!

Great experience with South Suburban Mitsubishi! From the BDC dept all the way through finance, top notch! In & out in an hour! Honest and true to there word type of people! Thanks for taking good care of us!!!! We LOVE our new car!! Tina & Jim.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Tcovelli14, Thank you for taking the time to submit a review! We are so glad that our team was able to help you purchase your vehicle in no time! We appreciate your business and if there is anything else we can do please don't hesitate to let us know!

Amazing

I had an amazing experience getting my first car. I went in to get a used car and ended up getting a brand new 2018 car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Cann, Thank you for taking the time to submit a review! We are so glad you had an amazing experience with purchasing your first car! We appreciate your business and if there is anything else we can do for you please don't hesitate to let us know!

Easiest transaction and best salesmen ever dealt with

Came in for trade in. Bad credit, old car 11 yrs old and horrible history with mechanical problems. George ran my credit, was honest with me showed me figures and was out of there in less than 3 hrs w a new car. Amazing experience and very happy with my new purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Mitsi78, Thank you for taking the time to submit a review! We are glad that you had a great experience with purchasing your new car! We appreciate your business and if there is anything else we can do for you please don't hesitate to let us know!

Love this place

They really want to work with you! Everything was very laid out for me and made simple. Some things were wrong and they fixed the problem. They gave me what I wanted and more. I couldn’t have asked for much else than that!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Wine123, Thank you for taking the time to submit a review! We appreciate your kind words and business! If there is anything else we can do for you please don't hesitate to let us know!

100% satisfied

I gave 5 stars for how well the dealer helped move things as quick as possible to get me driving in a brand new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Campos92, Thank you for taking the time to submit a review! We are glad that out team was able to help you purchase a vehicle! We appreciate your business and if there is anything else we can do for you please let us know!

Great and Great

Two words Great Service Great job Great people Great personality Great personal service Great team work Great timing easy to work with and just Great.!!!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

RevKen, Thank you for taking the time to submit a review! We appreciate your kind words and business! If there is anything else we can do for you please don't hesitate to let us know!