Koons Outlet

Not very good business practices, I was about to purchase a Nissan Pathfinder, spoke to the sales person, was given a price ($15,000) he lowered it to $13,000 but was trying to sell me a service contract for $1,600 and GAP Insurance for $350, which brought the price back to $15,000 I refused the "OPTIONAL" service contract, which upset the finance person, he said that without it, the price was going back to $15,000. So with or without the service contract the price is $15,000. he took (Snatched from my hand) the references page that I was filling out, and said good bye. Greg, the Finance person had an attitude a bit arrogant. Nate, the sales person called me and agreed that they were rude, apologized, invited me over agreeing to the original deal. I went there, only to find out that they went back on their word. What a bunch of clowns, wasting their time, my time, my gas. DO NOT PURCHASE FROM KOONS OUTLET. They are overpriced, try to oversell you service contracts. I would not recommend this dealer to anybody

George was terrific. He gets the fifth star. Over the last 40 years all the cars that I have purchased have been private deals. I felt there was less chance of being ripped off and a lot less pressure. In a matter of minutes George made it easy to trust him. A lot of things had to be worked out, but George made it happen. In the end I purchased a pre-owned 2011 Mazda 3 with 43,000. My commute to work is two hundred miles a day. Sometimes it adds up to a thousand miles per week. It's such a great car that sometimes it seems like the ride only takes 20 minutes. Thanks, Koons. And most of all thank you, George.

Great to deal with George, Excellent Service. I happened find the right car by his help.

Just purchased a Toyota Rav4 here, excellent customer service! Wilson Alvarez was a lot of help with the process. I would recommend him to all my friends and family!

I had a very pleasant experience purchasing my 2009 Toyota Rav4. The sales rep Wilson Alvarez was very knowledgeable and honest throughout the whole process. He was patient and really knew his stuff. I would recommend him to all my friends and family. He is your go-to guy!

I have purchased MY first car ? gorgeous Honda Civic, at Koons Outlet. George was very helpful, as I had many questions before even coming to the dealership. I was going there from Maryland and needed to know some information regarding the vehicle and the buying process. Sales manager gave me great deal and I drove away with my new toy. Loved the experience and would recommend the dealership and George to my friends.

I just purchased a Ford Escape from this dealership on a Sunday. After having it for two days I decided to take advantage of Koons 7 Day Exchange Policy. I was treated (in all my dealings) extremely well by a respectful, honest, flexible staff and was able to choose another car with a minimum of stress. It does not in my 40 years of car buying get better than that. My highest recommendation go to Koons Outlet and to the gentlemen who handled my deal(s) Eliseo Rivera, George Kaladze and Greg Howard.

These guys know what they're doing! They showed me multiple cars and offered me some great financing. The only issue arose with my trade-in figure but they were able to work with me to make an acceptable offer. I couldn't be happier!! Thanks Koons Outlet!

This is the 2nd time that I do business with Auto Outlet. I traded in the Nissan Versa that I bought there 2 years ago because I needed a larger vehicle. I purchased a Jeep Liberty from Wilson Alvarez. He's very friendly and showed me different vehicles until we found my beautiful Liberty. I'm very happy with my trade in value and we now have enough room for the bikes. I will highly recommend him and the dealer!

Just purchased a new-used car from Koons Outlet. Everyone there was so friendly and easy to work with! I test drove 3 cars and finally found a 2010 Honda Civic that worked for my budget! They were able to work out financing for me even with my previous bad credit history and give me more than I thought for my trade in. Big thanks to Aaron, David and Joe for helping me out so much!