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Sales 12:00 PM - 5:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 9:00 PM
Sat 9:00 AM - 7:00 PM
Sun 12:00 PM - 5:00 PM
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Reviews

5.0
20 lifetime reviews.
  • i needed a good deal

    thank you Russel Walker and Koons Falls Church Ford I needed a car and I had a small budget to went to cars.com and looked at the reviews and saw...

    Dealer Response

    Thanks for the review Debbie! Congrats on the Escape!


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    thank you Russel Walker and Koons Falls Church Ford I needed a car and I had a small budget to went to cars.com and looked at the reviews and saw russel walker had several great 5 star reviews so I went to koons falls church ford and asked for russel . I am so glad I did he was great ! He listened to me and help me get the perfect car a 205 Ford Escape it was almost new and in my budget. It's so nice to work with someone who really cares and works hard to meet my needs. the Escape is great now I never have to worry about repairs or big bills just 1 easy low monthly payment. I'm on my way to Florida for worry free vacation .Thanks to my decision tobuy from Russel If you are thinking about or are ready to buy a car suv or truck go meet with a great sales professional Russel Walker Koons Falls Church Ford tell them Debbie sent you!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the review Debbie! Congrats on the Escape!


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  • Came to window shop, ended up buying!

    Jim Stone was quick to respond to my "more info request through email". He called and I told him which car I was interested in. I went to visit an...

    Dealer Response

    Thanks for the review!


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    Jim Stone was quick to respond to my "more info request through email". He called and I told him which car I was interested in. I went to visit and no fuss about upselling me to buy another car. Car just got posted less than 24 hours and still had dings and scratches on it but promised, in writing, to deliver the car flawlessly. I'm just waiting on my car to be ready with its cosmetic repairs. In the meantime, they have another car for me to drive. No rush on the repairs! I want it done right the first time. 2nd review to follow...Oh, him and Rick (finance) mentioned a lower interest rate than my credit union and they did! Awesome!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the review!


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  • Excellent experience

    I had a really good experience at Koons Outlet. Mr.Jim and Mr. Rick are extremely knowledgeable and easy to talk, they did they best and helped m...

    Dealer Response

    Thank you for the review!


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    I had a really good experience at Koons Outlet. Mr.Jim and Mr. Rick are extremely knowledgeable and easy to talk, they did they best and helped me to choose the car. Special thanks to the finance manager Mr. Rick, he helped me with financing and choosing excellent warranty plan.I really appreciate it.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for the review!


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About Our Dealership

Dealer on Cars.com since March 2014

At Koons Outlet, our committed and knowledgable sales staff have many years of experience helping customers' find the vehicle they need at the right price. Browse our inventory here online, request more information about a vehicle, set up a test drive, or inquire about financing! We're Gonna To Wow Ya!

"We're gonna WOW ya!"