Reviews
Definately 5 Stars.
Great Service. really nice people! Thanks to all of you. It's a 170 Mile trip to Eugene and back from our house. It is wort the trip for quality service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for making the long trip for the service of your vehicle.
The Best Service Anywhere
I have always found that Kendall Subaru service department is the best possible place to have your car serviced. The staff there is ALWAYS courteous. reliable, honest and trustworthy....and, I should know. I have been bringing my Forester into them since I purchased it in 2010. I rate them the very best. Marty Talty
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your feedback. We aim for consistent quality service and are glad that was your experience!
bought a 2020 Subaru Forester
Overall the process to buy a car was easy with shopping first line, talking-to a sales person on the phone and then going to the dealership to drive the car and decide if the is the car I want.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Joanne Kittel, we are very happy we could provide you with a positive experience!
Helpful agreeable and professional work. Nice people.
All was good. If I were being super picky, I would ask that one could call the service desk directly without having to wait through the robots/recordings to then get the general office, only to be transferred. I do have some concern that no-appointment oil changes could lead to long wait times, but that was not the case with my oil change visit yesterday. I will continue to work with Kendall Subaru. Thank you Kendall Subaru.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Steve, we are very happy we could provide you with a positive experience!
Buying a used car
Everyone was very nice and the process went very smoothly. They also were all wearing their masks and keeping good social distancing.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Joseph Calbreath, we're happy to hear you had such a positive experience with our team!
Wrong tires...
Always had been with this dealership. This time, they installed wrong tires. Got me a rental at no cost overnight. No discount on final bill.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We really appreciate your positive review!
Wonderful experience
Best car buying experience ever. No sales pressure, everyone we met at the dealership were helpful and friendly. Would definitely recommend!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are happy to hear that you got exactly what you wanted out of your car-buying experience with us!
I have always been more than satisfied with my dealings...
I have always been more than satisfied with my dealings with Kendall Subaru & Kendall Honda. The service departments are great to work with. Good job!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the positive review!
They listened to what I said and took great care...
They listened to what I said and took great care examining my tires , suspension changing the oil, etc. The service manager even checked the car out.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your feedback. We aim for consistent quality service and are glad that was your experience!
The only trouble I had was getting a call center in Idaho...
The only trouble I had was getting a call center in Idaho and not the dealership locally. I spent at least 15 minutes on the phone when I could have just driven over and got my battery charged without an appointment.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you taking the time to leave us this feedback.