Reviews
Ryan Olsen did an amazing job!
Ryan Olsen did an amazing job! Always answered the phone, worked with us on price, and got us exactly what we wanted. Thank you!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are so happy to hear this, Tanner! Thank you so much for taking the time to leave us a review!
Very helpful and courteous, knowledgeable of vehicles
Very helpful and courteous, knowledgeable of vehicles they are trying to sell. Good selection and quality lot. Easy to work with and seemed to want to help get you in a car you wanted.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for your high star review, we appreciate you! Please let us know what we can do to earn a 5-star visit with you next time!
Her service to me was excellent.
SHANNON DILLMAN was great I would recommend them at this time. I was very satisfied, fast and affordable service so far very pleased. But make sure you must present the coupon at the time of payment.
- Customer service
- 5.0
- Buying process
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- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Shady
The 2 agents I worked with were nice so I put a deposit on a Jeep so I could be there in the morning. I got called at 6pm that they sold the Jeep anyways despite the deposit and the manager approved the sale. Untrustworthy!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Poor customer service
Might be great people there but I had 3 sales associates that reached out to me about a contact us inquiry I sent in early last week on a few used Jeeps but have been waiting on pictures and info of the new arrival Jeeps just listed and I can't get any replies. No one has replied after my reminder/update texts and emails asking. This place seems to have a great selection on vehicles and good prices so had planned on buying one from them. Maybe they do not have the vehicles and continue to list, never had the vehicle or just have poor customer service. Whichever it is, not good for business.
- Customer service
- 1.0
- Buying process
- 3.0
- Quality of repair
- 3.0
- Overall facilities
- 3.0
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Worst dealer experience in 50 years of buying cars
This was the worst experience in my 50 years of buying cars. I found a new $49K Pacifica Limited there by using the Chrysler search site (I was looking for a very specific car- silver, AWD, gray interior, sunroof, NAV, either a Touring or Limited). Contacted Button, we agreed to price, I paid $500 deposit, we agreed to trade value, and I had a confirmed appointment to pick up the car yesterday. I drove 3 hours from Cincinnati, and when I arrived on time at 11:30 AM, I was told, "Uh, somehow that car got sold to someone else." Unbelievable.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Exceptional service
I have purchased 2 commercial vehicles from this dealer. I had a small issue with a used truck I had recently purchased. The issue was handled with the quickest speed I have seen from any dealer. Good to have a company that has integrity, and handles issues quickly. I would highly recommend.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Kurt, we are so happy to hear that the Button Motors team could handle the issue with your truck! We are very proud to have earned your recommendation.
Inept service dept. Horrible customer service.
Purchase a used vehicle from them. As of 5 month from purchase, I took the vehicle back for repair 4 times. I learned later the issue was known prior to my purchase. I was not made aware. Button agreed to buy back the vehicle but only if I bought another vehicle from them. There was no effort to alleviate my losses. The only effort by them was to minimize their own losses. The only deal I asked was to not lose value and incur no more debt. That was not acceptable for them. If I could give negative review I would. Avoid Button.
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
- 1.0
- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Np - It's disappointing to see this feedback and I would like to step in to help. I'm going to look for your contact information, but would you please call me at your earliest convenience so we can discuss this together? Thank you, Krissy Boyd - E-Commerce - (765) 461-6855
Was a very inviting business.
Was a very inviting business. Everyone was so helpful. It matters to me to go into any business and hear Christian music playing. Brian, kody, and Dylan were amazing with the whole buying process. Thanks Buttons very much.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
2020 Durango RT
We turned in a lease and leased a new Dodge Durango RT. They located and got one to the store for us. Everyone at the dealer was very helpful and easy to work with!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase