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West Herr Toyota of Williamsville

(2,206 reviews)
2018 consumer dealer award
View 1 awards
2018 consumer dealer award

Reviews

(2,206 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of West Herr Toyota of Williamsville from DealerRater.

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This is my second vehicle from this dealership

The finance department has worked with me on two vehicles now. Eric Mioducki is very professional and knowledgeable. Jon Simonin helped me both times and he is a pleasure to do business with. Despite my history, they are able to offer competitive financing and fair prices on their used cars. I recommend this dealer to family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I only buy Toyota

My Corolla had 170,000 miles on it and I never had any trouble. Enjoying my 2013 but miss my old one :( I will only buy a Toyota. West Herr treated me more than fair. Jon Simonin is an honest salesman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I recommend this dealership

I was looking for a used mid size truck for two weeks. After the same old sales tactics at other places I got great service from this dealer. My salesman, Jon Simonin, found a Ford ranger with low miles and had it picked up from Hamburg within 2 hours. I drove the truck home the same day and I love it! Great job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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my new car

My overall visit to West Herr has been our best compared to any other of the dealerships we visited. Both Dan Tracy and Tom Vullo were outstanding in the feilds. Dan truly made our experence buying painless. He is the reason we came back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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West Herr is great.

I have dealt with West Herr now for over 10 years and especially with Elio Coventry. Elio takes away the stress when buying or leasing a vehicle. He listens to me and always finds me a great deal. I look forward to buying my next vehicle from him. Also the service is excellent whether I need to bring the vehicle in for regular maintenance or a problem.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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First Lease - Prius C

I recently leased my first vehicle, a Prius C, through West Herr Toyota. Todd Skinner was extremely helpful and not pushy. The staff made leasing my first vehicle a great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Thank you for help

I work with Jared Aminoff at west Herr and He give great service. I buy all car from him now.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Leased New Camry 2013 SE

Excellent experience with this dealership as always. Had my last Camry through these guys, getting a new one now through them. Sales person who dealt with me was Todd Skinner and he was instrumental. Will come back and refer friends :-)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Thank you

Thanking Jared Aminoff and the rest of the West Herr staff for a great experience while buying my first new car. Its a huge step in my life and I was very glad that west herr could be of so much assistance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I trust West Herr

I will only buy from West Herr. This is car #5 from Jon Simonin. No brainer every time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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