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West Herr Toyota of Williamsville

(2,203 reviews)
2018 consumer dealer award
View 1 awards
2018 consumer dealer award

Reviews

(2,203 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of West Herr Toyota of Williamsville from DealerRater.

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Best dealership around.

I have purchased 5 vehicles from joe mceachin at westherr in Williamsville. I have never meet a better salesman in my life. The best car buying, hassle free experience around. If you are looking for a car Call Joe at westherr, you will never be disappointed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent buying experience

Elio Coventry met us as we walked into West Herr Toyota. Thus began a very pleasant buying experience. Elio listened to our ideas to save money on gas and trade in our fourteen year old Mercedes. We had spent $4,400 on premium gasoline for our Mercedes in 2012, which was difficult on our fixed retirement income. Elio guided us to look at the Prius. We needed cargo space to replace that of our ML-320 Mercedes and most Prius we saw looked small. He pulled up a 2013 Prius v Five in Sea Glass Pearl. After our test drive and demonstration by Elio, we bought it on the spot. They gave us a generous trade in for our 231,000 mile Mercedes. Today, we went birding in Canada driving about 100 miles and got 48.4 mpg for an average of 42.4 mpg for the week. We are saving the excess money to go to Florida next year. Be sure to ask for Elio.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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What a surprise!

My husband bought me a 2013 Scion FR-S and it was a complete surprise! He told me we were picking up friends at the airport and pulled into West Herr Toyota. When I arrived a red FR-S was sitting up front with balloons and a white bow on the head. The salesman, Jon Simonin, tells me "what would you say if i told you Andy bought you this beautiful car? Congratulations!" I cried. The car is awesome!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I am a West Herr New Yorker

This is my second Rav 4 from this dealership. Jon Simonin is very honest and thorough. You can't go wrong do businees with West Herr crew!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Not like other dealers!!

We bought a Rav 4 from this dealership a year ago and a Sienna this past week. We always have a pleasant experience doing business in sales and service. Tom Kashuba handles all of our service needs. Jon Simonin sold us the Sienna. Both are very professional and I recommend either to anyone. Keep up the good work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Quick delivery

I feel that they were noligiable and curtious.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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feng xuemei - Frank Comisso Sales Professional

very good, will recommend to others

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great buying experience

Jeff Haase was able to order a 2013 Tacoma for me after being unable to locate what I wanted on a 2012. It was a no hassle easy process, I was able to get a new Tacoma with the options I wanted. Jeff was very knowledgable, professional with no pressure in my decision to purchase from him and Westhurr Toyota I would recommend Jeff to anyone looking for a vehicle at Westhurr Toyoya.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great easy fast friendly best auto pricing

Best buying process bar none, stared on Internet with Jeff Haase, finished the deal with Jared Aminoff. West Herr beat all others by a long shot, no hassle experience Jeff made the deal with no pressure. They beat other dealers not only in price but also in the total experience! Everyone at the dealership was professional, and friendly. Jeff was very helpful in breaking down the other dealers tactics in the final pricing. I would recommend West Herr to anyone trying to get the best deal and buying experience when looking for a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New Car Lease - Excellent service

It was a great experience working with Todd Skinner at Westherr Toyota in Williamsville. This was my first time dealing with Westherr Toyota and I must say I was surprised how attentive everyone was at this dealership. I stopped by first day, test drove the car and worked some numbers with Todd. There was no pressure to get into a deal on the first day. He followed up with me and organized my second visit with my wife who wanted to check the car too. Finally, he got me the deal which I was looking for and I am certainly really happy at my experience. I will surely recommend my friends to stop by at Westherr if they are in the market for new or used cars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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