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Landmark Ford

(69 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–5:30pm
Tuesday 8:30am–7:00pm 7:00am–5:30pm
Wednesday 8:30am–8:00pm 7:00am–5:30pm
Thursday 8:30am–7:00pm 7:00am–5:30pm
Friday 8:30am–7:00pm 7:00am–5:30pm
Saturday 8:30am–5:00pm Closed
Sunday Closed Closed
New (877) 859-9024 (877) 859-9024
Used (833) 918-4759 (833) 918-4759
Service (833) 918-4760 (833) 918-4760

Reviews

(69 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Landmark Ford from DealerRater.

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Bought an Expedition

Ask for Jeremy Lookis. He was great. Amanda Kuhn also replied quickly with text and emails. I wasn?t found of all the attempts to sell additional coverage after we had decided on the price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I'll never buy from anywhere else!

Best place to buy, new or used hands down! Love the people here!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Buy from Landmark Ford in Springfield IL

Paul Walsh with Landmark Ford in Springfield IL. was our salesman and we could not have asked for a better sales rep. He was very knowledgeable about the vehicle and got us a great deal as we really had no intention of buying a vehicle today. Paul was not the typical car salesman as was not aggressive in his sales pitch. Josh Walston in finance was of the same caliber of professionalism as Paul.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience!

I had a great experience purchasing a 2017 Ford Explorer at Landmark Ford. This is my second purchase from Landmark, and I have had all my maintenance and repairs performed in their service center for nearly 10 years. I highly recommend Paul and the sales and service team there. No pressure, and I got a great deal each time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Ryan from Chatham

The buying experience was low key and no hassle. The truck I picked out was ready and waiting for me to test drive. The staff was very professional and willing to work with me on price negotiations. The salesman, Dave, was very helpful and explained everything that I had asked. He invited me back the following afternoon to go over the new truck to explain the options, and the details of those options. Nice experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Juana Perez

BEST CAR BUYING EXPERIENCE EVER!!! Great atmosphere and the most friendly and helpful people are here at this dealership. I would definitley recommend this dealship to everyone i know

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Good service!

Great Service. No hassle, salesman was helpful and not pushy at all

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great customer loyalty

I had a serious mechanical problem with my car that I purchased at Landmark in 2014. I explained my situation to salesman Mark Underwood. Mark and the sales manager bent over backwards to right the situation. They gave me an incredible deal on a loaded certified pre-owned Fusion. I couldn't be happier! I won't hesitate to send my family and friends to Mark Underwood and Landmark Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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An overall great experience

I worked with Doug Knazarich for the purchase of my 2015 Ford Edge. He was very knowledgeable and made the buying experience a pleasant one. He had a good sense of humor while maintaining professionalism. I would recommend Doug to anyone buying a car at Landmark Automotive Group.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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quick and painless

Went in knowing what we wanted. Whole process, walking in to driving off, took 2 hours. Didn't have to negotiate. Just told them our bottom line price and they made it happen. Spent more time running to get check and completing paperwork than anything else. Left with a very well maintained Buick Enclave and could not be happier.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you and congratulations on your purchase! We are so very pleased that we could make your visit easy and hassle free, and we believe that's how every car buying experience should be. We are sincerely grateful for your loyalty and enjoy your new Buick Enclave! Like us on Facebook to catch the latest specials! Sincerely, Aaron Metcalf ? Internet Sales Manager ? 217.862.5348