Reviews
Good customer service
Ryan Lenz, was very helpfull getting my car repaired. I didn't feel pressured to buy extras. I appreciated that. The coffee machine is in the waiting room, it grinds the coffee and is VERY noisy. .
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 2.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Your comments keep us motivated and working hard for all our guests, Joyce! We hope to be of service to you again! Take care!
Great experience at Damerow Ford
I recently purchased a used Ford Escape after my previous car died. The experience was wonderful: I did not feel any pressure to buy and the help they offered was top notch. The people were knowledgable and friendly, which made it much easier.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent Dealership Service
My experience was wonderful. My past 3 vehicles were purchased over the phone or online due to bad dealership experiences, but Damerow was excellent. I had no issues or negative interactions with any of their staff members. They were all courteous and respectful to me and my family throughout the buying process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Richard, your positive review means a lot to us and we?re happy we could help you! We hope to be of service to you again! Take care!
Good Service
I have taken my van to Damerow Ford service for many years. They are keeping her on the road with efficient, honest service. It is always a pleasure to meet with the service advisors and technician.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Leasing a new Ford Escape from Gary Ransier
Gary Ransier was a consummate professional and did an outstanding job.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Robert, it sounds like you had a pleasant experience with us! Your low star-rating has us concerned that there was something more we could have done to make your experience better. If this was the case, please reach out to us at (800) 956-6936 at your earliest convenience so we can understand how we can better serve you moving forward. We sincerely value your business and hope to be of service to you again in the future. Take care!
Larry
It was great as always like the car wash. Keep up the good work
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Larry, your positive review means a lot to us and we?re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!
Ford Escape/Damerow Ford review
Damerow had the exact car that I was looking for. Great salesman in Larry Mix. Very pleased.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 2.0
- Overall experience 2.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Bob, it sounds like you had a pleasant experience with us! Your low star-rating has us concerned that there was something more we could have done to make your experience better. If this was the case, please reach out to us at (800) 956-6936 at your earliest convenience so we can understand how we can better serve you moving forward. We sincerely value your business and hope to be of service to you again in the future. Take care!
service work
Good service work on my vehicle. I always use Damerow Ford to do this work as I can expect the work to be done correctly.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Cathy Aicher
Tyler was very knowledgeable about the product and leasing process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Damerow Ford
My sales rep Chris Moore was fabulous, straight forward & made my purchase quick and painless, lol. I bought a used 2012 Focus & I love it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dj, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you again for choosing Damerow Ford, and we hope to see you again soon!