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McCombs Ford West

(2,590 reviews)
Visit McCombs Ford West
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:30am–9:00pm 7:00am–7:00pm
Tuesday 8:30am–9:00pm 7:00am–7:00pm
Wednesday 8:30am–9:00pm 7:00am–7:00pm
Thursday 8:30am–9:00pm 7:00am–7:00pm
Friday 8:30am–9:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2026 consumer dealer award
View 8 awards
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award

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New (888) 660-9110 (888) 660-9110
Used (888) 379-7172 (888) 379-7172
Service (888) 782-3551 (888) 782-3551

Inventory

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Incentives

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About our dealership

This seller has been on Cars.com since August 2016.
A member of Fords Top 100 dealerships in the U.S. for 4 years running McCombs Ford West is your full-service premier automotive dealer. McCombs Ford West is SIMPLY THE BEST because we focus on helping you in each automotive need from the purchase of a new Ford vehicle Certified Pre-Owned or other used cars to auto financing service and maintenance as well as a full-service collision repair facility. We are also San Antonio's ONLY Roush Performance Dealer.
McCombs Ford West. Simply the Best!

Service center

Phone number (888) 782-3551

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Kenneth Egle headshot
Kenneth Egle
Sales Professional
(55 reviews)
Louis Salazar headshot
Louis Salazar
Sales Consultant
(47 reviews)
Gregorio "Pesci" Montalvo headshot
Gregorio "Pesci" Montalvo
Sales Consultant
(34 reviews)
Paul Hernandez headshot
Paul Hernandez
Sales
(17 reviews)
Jayden Weaver headshot
Jayden Weaver
Sale Consultant/New Cars
(7 reviews)
Christopher Barron headshot
Christopher Barron
BDC Manager
(6 reviews)
Jason Manko headshot
Jason Manko
Finance Manager
(171 reviews)
Xiaoxing He headshot
Xiaoxing He
Finanace Manager
(97 reviews)
Marwan Nsaif headshot
Marwan Nsaif
Sales Consultant
(24 reviews)
Adam Toba headshot
Adam Toba
Finance Manager
(128 reviews)
Alex Pena headshot
Alex Pena
Sales Consultant
(59 reviews)
Curtis Finley headshot
Curtis Finley
Sales Consultant
(93 reviews)
George Garza headshot
George Garza
BDC Manager
(42 reviews)
Kris "with a K" Laguana headshot
Kris "with a K" Laguana
BDC Manager
(31 reviews)
Eloy Sanchez headshot
Eloy Sanchez
Sales Consultant
(35 reviews)
James Martinez headshot
James Martinez
BDC Director
(29 reviews)
Alex Rodriguez headshot
Alex Rodriguez
Sales Consultnat
(17 reviews)
Damian Gonzalez headshot
Damian Gonzalez
Sales Consultant
(11 reviews)
Max Herrera headshot
Max Herrera
Sales Consultant
(9 reviews)
Amanda Jimenez headshot
Amanda Jimenez
BDC Manager
(8 reviews)
John Gray headshot
John Gray
Sales Consultant
(6 reviews)
Jarvin Lucas headshot
Jarvin Lucas
BDC Manager
(5 reviews)
Edward Moreno headshot
Edward Moreno
Sales Consultant
(4 reviews)
Roel Rodrigiuez headshot
Roel Rodrigiuez
Sales Consultant/Pro Shop
(4 reviews)
Mark Guerin headshot
Mark Guerin
Sales Consultant
(3 reviews)
Tre Banks headshot
Tre Banks
Sales Consultant
(1 review)
Benito Garza headshot
Benito Garza
Sales Consultant
(1 review)
Ivan Olivares headshot
Ivan Olivares
Sales Consultant
(1 review)
Rick Barrera headshot
Rick Barrera
Sales Consultant
Drew Cox headshot
Drew Cox
Sales Consultant
Ignacio Jimenez headshot
Ignacio Jimenez
Sales Consultant Drive Away Motors
Curtis Lee Mitchell headshot
Curtis Lee Mitchell
Sales Consultant
(1 review)
Hope Patino headshot
Hope Patino
Sales Consultant Drive Away Motors
Fabian Rosales headshot
Fabian Rosales
Sales Consultant PRO Shop
Jacob Sifuentes headshot
Jacob Sifuentes
Sales Consultant Drive Away Motors
Luis Zavala headshot
Luis Zavala
Sales Consultant Drive Away Motors

Reviews

(2,590 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of McCombs Ford West from DealerRater.

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Everyone involved made this a super easy and enjoyable experience. They worked a great deal even with my very bad and limited credit and got me approved with an awesome interest rate on top of it all. Super attentive team. I never had to wonder what was going on, they walked me through every step with precision. 100% recommend these guys. Ask for Louis.

Everyone involved made this a super easy and enjoyable experience. They worked a great deal even with my very bad and limited credit and got me approved with an awesome interest rate on top of it all. Super attentive team. I never had to wonder what was going on, they walked me through every step with precision. 100% recommend these guys. Ask for Louis.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
—
Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're glad Louis and our team kept you informed at every step and made purchasing your new Ford F-150 feel effortless. Your recommendation means a lot to us.

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Jhu was very informative, helpful, and patient. His cheerful and positive attitude throughout the whole process made for a great experience. All of the other staff I encountered were very helpful as well.

Jhu was very informative, helpful, and patient. His cheerful and positive attitude throughout the whole process made for a great experience. All of the other staff I encountered were very helpful as well.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hearing that Jhustin’s cheerful attitude and informative guidance made your purchase experience great means a lot to our team. Our team is pleased we could help you secure your used Ford Bronco Sport.

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I was treated with respect.You earned another happy customer. If you are on a fixed income, come see Cristo Mendoza and Human. They will work with you to make it happen.

I was treated with respect.You earned another happy customer. If you are on a fixed income, come see Cristo Mendoza and Human. They will work with you to make it happen.

Rating breakdown (out of 5):
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—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Your note about being treated with respect highlights how our team aims to support every customer. Cristo and our team are pleased we could find the right options for your used GMC Canyon on a fixed income.

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This is the FIRST time a car salesman has ever gone above and beyond for me! I'm very glad I was assisted by KHustonClarke!

This is the FIRST time a car salesman has ever gone above and beyond for me! I'm very glad I was assisted by KHustonClarke!

Rating breakdown (out of 5):
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—
Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Your new Ford Escape is in great hands. Our sales team is pleased we could go above and beyond for you. Knowing this was your first time experiencing that level of service means a great deal to our team.

Consumer response

Received THE BEST service from FORD Salesperson: KHustonClarke! He's a valuable Ford Employee!

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The dealer I worked with was very receptive, and worked with my finances to get me the vehicle I wanted. I was well informed every step of the way, and recommend people to work with the Cristo Mendoza as well.

The dealer I worked with was very receptive, and worked with my finances to get me the vehicle I wanted. I was well informed every step of the way, and recommend people to work with the Cristo Mendoza as well.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Knowing you felt supported and informed throughout your Dodge Challenger purchase means a lot to our team. Cristo enjoyed working with you to secure financing so you could drive home in your Challenger. Thank you for recommending Cristo to others.

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Thank you for the discounts on the purchase of my new Ford Explorer. And the assists of all the employees, on payments I was happy with. Wanda Delaney

Thank you for the discounts on the purchase of my new Ford Explorer. And the assists of all the employees, on payments I was happy with. Wanda Delaney

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Knowing that the discounts on your new Explorer purchase and our team’s assistance with payments met your expectations is rewarding. Your kind words and five-star rating mean a great deal to our team.

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I bought a 2025 F-150 here on March 12, 2026. The truck was presented to me as a V8. It's a V6 3.5L EcoBoost. There was no window sticker on the vehicle, so I had no way to verify that night — we didn't get out of finance until 11 PM. The next day I found a $2,000 charge on my bank card from this dealership with no matching line item anywhere in my paperwork. Their own fraud prevention director acknowledged the charge is in their records but couldn't tie it to the deal. The down payment credit in my contract ($7,422.87) doesn't match what I actually paid either. I've filed complaints with the Texas OCCC (#128763), the TxDMV (#27-0002133), the CFPB, the OCC, and Ford corporate. Buyers: read every single line before you sign, verify the engine yourself, and never sign at 11 PM.

I bought a 2025 F-150 here on March 12, 2026. The truck was presented to me as a V8. It's a V6 3.5L EcoBoost. There was no window sticker on the vehicle, so I had no way to verify that night — we didn't get out of finance until 11 PM. The next day I found a $2,000 charge on my bank card from this dealership with no matching line item anywhere in my paperwork. Their own fraud prevention director acknowledged the charge is in their records but couldn't tie it to the deal. The down payment credit in my contract ($7,422.87) doesn't match what I actually paid either. I've filed complaints with the Texas OCCC (#128763), the TxDMV (#27-0002133), the CFPB, the OCC, and Ford corporate. Buyers: read every single line before you sign, verify the engine yourself, and never sign at 11 PM.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
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Dealer response

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

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I bought a 2025 F-150 here on March 12, 2026. The truck was presented to me as a V8. It's a V6 3.5L EcoBoost. There was no window sticker on the vehicle, so I had no way to verify that night — we didn't get out of finance until 11 PM. The next day I found a $2,000 charge on my bank card from this dealership with no matching line item anywhere in my paperwork. Their own fraud prevention director acknowledged the charge is in their records but couldn't tie it to the deal. The down payment credit in my contract ($7,422.87) doesn't match what I actually paid either. I've filed complaints with the Texas OCCC (#128763), the TxDMV (#27-0002133), the CFPB, the OCC, and Ford corporate. Buyers: read every single line before you sign, verify the engine yourself, and never sign at 11 PM.

I bought a 2025 F-150 here on March 12, 2026. The truck was presented to me as a V8. It's a V6 3.5L EcoBoost. There was no window sticker on the vehicle, so I had no way to verify that night — we didn't get out of finance until 11 PM. The next day I found a $2,000 charge on my bank card from this dealership with no matching line item anywhere in my paperwork. Their own fraud prevention director acknowledged the charge is in their records but couldn't tie it to the deal. The down payment credit in my contract ($7,422.87) doesn't match what I actually paid either. I've filed complaints with the Texas OCCC (#128763), the TxDMV (#27-0002133), the CFPB, the OCC, and Ford corporate. Buyers: read every single line before you sign, verify the engine yourself, and never sign at 11 PM.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

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Great service and great people. I came from Fredericksburg for a third car. Happy to do business with the Red McCombs Family.

Great service and great people. I came from Fredericksburg for a third car. Happy to do business with the Red McCombs Family.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re glad the service you received and our team’s support made the drive from Fredericksburg worthwhile for picking up your Ford Ranger. Knowing you felt welcome by our dealership family means a lot to our team.

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Excelente servicio fueron muy amables y respondieron mis preguntas. Sali muy contenta con mi auto.

Excelente servicio fueron muy amables y respondieron mis preguntas. Sali muy contenta con mi auto.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for your kind words and five-star rating. We’re thrilled you’re happy with your used Ford Bronco purchase.

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