Dave Smith Coeur d'Alene

This was the easiest vehicle purchase i have ever made.

We had a good experience overall. They were willing to show us a vehicle in our price range.

Mark Needles was a great salesman and worked hard to get us into the right vehicle!

I have purchased 2 vehicles from DAVE SMITH and I couldn't more happy about it! The buying process is always easy and enjoyable!

Ok well, my husband and I went to dave smith in coeur dalene, because we saw a 99 GMC Yukon on Craigslist, we really needed a bigger vehicle because we have a 2 year old and we really wanted something that was more spacious than a Mazda protege (really tiny car). We test drove it and the car looked fantastic especially for an older car, it it was in good condition, my husband checked out everything and it looked really good! we purchased the car for $4000 and for us that's a lot of money. During the time when we were purchasing the car we really emphasized that we were gonna take a road trip in a few weeks that was gonna add about 700 miles to the car one way, the salesman told us "that we would be fine it's a good running vehicle and also if you were to buy a vehicle from a private party you could walk away and the engine could be messed up and you can't go back to that person, but when buying from a dealership we would stand by our product" ,2 weeks later the check engine light came on and my stomach dropped! We took our road trip because the check engine light was on because of something to do with the emissions. We were thinking ok no big deal. The car was great the whole trip UNTIL we went home and our car broke down 10 hours away from home. Come to find out the engine had seized up and we needed a new one. I called Dave smith to see if they could help us get it home at least, because just getting it home was gonna cost $1000. And that is just not affordable for us. The only thing they offered to help with was to pay for a portion of the labor to put in a motor that we bought! Keep in mind that we bought the car 36 days before this happened and they wouldn't do anything to help me, sure I know it's ours after we bought it but ya know we really needed some help and they wouldn't work with me other than helping to install the new engine and I still would've had to pay a portion for them to do it. I'm incredibly upset that they didn't "stand by their product" when I bought it I was really happy and willing to come back in the future but now, not again because I don't wanna buy something and have it blow up on me. I will never go back because I don't think their cars in their used car section are reliable. Lost me as a customer.

Was looking for a tow rig and remembered I had worked with nancy herold before. I called and explained what i was looking for and we came up with a 2005 gmc sierra 3500 crew cab deisel. It is in excellent condition , low miles drives great. So happy. Will work perfect for my purpose. Thanks nancy and the crew. Will definitely refer freinds to Dave smith motors.no hassle is right. Thank u. Arron horn

Me and my husband bought a 2014 Jeep Wrangler from a young man, He was extremely nice polite good looking someone I would want my daughter to date.Anyways it was easy haggle free pricing was 2,000 dollars under book! I am sending everyone his way.

My husband and I went to Dave Smith for the first time 2 weeks ago to look at trucks. We arrived and Tony was there to greet us. Usually we dread sales people but boy was our experience at Dave Smith totally opposite from any other experience. We told Tony exactly what we were looking for and he got right to work. Never did he try to talk us in to something we weren't looking for or sell us something we didn't want. We told him about a specific vehicle we saw online but we were told it was not available anymore by one of their other sales people over the phone. He looked in to it for us and found out that it was indeed still available. There were two vehicles we wanted to see and they were at the Kellogg location and tony did everything he could to get them to the cda location so we could test drive them. The vehicle we came specifically to see was the one we purchased. The sale was smooth and easy and it was the best buying experience we ever had with a sales person. We went home and raved about Dave smith and Tony your salesman. We are still talking about our experience and have since sent someone out to see Tony. You have a great facility and a great salesman working for you. If we are ever in the market again for a new vehicle we will defiantly be coming to you again!! Thanks for your help and for making buying a car so easy and painless!!

We took our 2006 Nissan in for an oil change as we have been doing for years and requested an alignment at the same time. The oil change was actually completed quickly and to our satisfaction, however, they refused to do the alignment and instead told us that we needed new tie rod ends on all four of the areas that one could have them replaced to the tune of $1000 for parts and service. The saleswoman was very insistent about it and even told us the story of a friend of hers whose just went out while driving and how dangerous it was. We felt suspicious as it seemed odd that all four tie rods would fail at the same time. We immediately took our car to have the tires rotated and asked them to do an alignment. They said to rotate the tires first and then drive it for awhile to see if we felt it still needed aligned. They noted no problems with our car and when specifically asked said the tie rods were absolutely fine. Not satisfied with a second opinion, we took are car to the local mechanic we usually use and asked again to have the alignment done. He also checked the suspension etc. to make sure there were no problems prior to aligning the car. He also stated there were no problems with the tie rods and actually did the alignment for our car. I am very unhappy with the fact that expensive and unnecessary repairs were pushed at us and will not be returning to Dave Smith for an oil change again.

Bought a 2005 dodge ram diesel was assured the truck had been thoroughly checked over but then one week later found out that it need new injectors 2,500, new ball joints tail light was out and back door would not lock with remote or button on door. they would not do anything. thanks a bunch guys ill spread the word