CarMax Tulsa

We have bought several cars from CarMax and always had a good experience. Everyone we worked with was very helpful and professional. I especially appreciate the employees at the car's original location (I think Georgia) that checked for me that the car did not smell like smoke or anything else.

First off, what a fantastic redesign on purchasing a car! I’m literally changed forever on shopping for a car and in a good way! If you have not looked into this program, DO SO NOW! It will probably change your way of shopping for a car, too! While I didn’t like that I couldn’t ask questions on a specific car that I was interested in, they need to address this issue, but was out of my area and had to be transported just for me to test drive, touch, taste and smell, on the VERY plus side I did have a huge selection, coast to coast, to select from and that made a huge difference! My wife joked, and was dead spot on because I paid $1199.00 to have my car shipped to my area, it was the most expensive test drive I ever took! But I ended up with literally the most perfect car I was looking for! There were a few frustrating days as I waited ever so patiently(well, as patient as possible) for my beautiful new used car to arrive from a very long shipment process. Words of advice, just be patient, it WILL arrive:) I would say the biggest problem and main source if my frustration was with the delivery process, well once my car was delivered, with the lack of communication and my ability to even call and communicate with a salesperson or agent. They seemed to be disconnected from the buyer and disengaged somewhat. While they DID eventually contact me, it wasn’t without me pulling teeth and asking them to please contact me, to let me know what’s going on and what takes place next. Which was days after the car had arrived. Anyway, they should fix this probable but it could just be my local dealer in Tulsa that needs to fix it? The old adage, “patients is a virtue” holds up here, especially when having your car delivered. The benefits waaaay outweigh a couple of negatives. Now, with all that said, it still hasn’t hampered my opinion and where I will shop next time I’m in the market for an automobile;D

Shane was very helpful and accommodating. When he wasn't available, his manager reached out and asked if there was anything he could help with, always on top of it.

It was great dealing with the GM, John B and Corey D in service ! Sales Manager, John M was also very helpful and professional! Great experience overall. Thank you !

The experience was great and super easy. I was assisted right away my request were heard and options provided. Love my Car.

My car buying experience has been very good. Great service, friendly staff, questions and problems resolved fast. I would buy here again.

It was a pleasant experience and the sales staff was polite and accommodating. I would recommend other buyers.

Outstanding car buying experience. Have already referred a freind and will return for my next vehicle.

It was icredibly easy didnt take long at the dealership very helpful would definetly reccomend to family and friends

Conner was very helpful in helping me find the right car with no pressure. He kept me informed along the way as the car was transported from another state. Great experience all around. I would recommend this company to anyone.