CarMax Tulsa

Worse place to do business was approved for a corvette then treated horrible by sale person and manager simply due to color of my skin I am sure had all my paper work ready was approved not pre approved but was treated like me and my wife were crap simply due to color of are skin

Bought a Lexus ES 350 40k miles, four years ago. Great buying experience. No hassle. Got me in and out with financing. The paint job, front bumper went south on me about 6 weeks in. Not carmax's fault. Lexus had a problem with paint on that year make and model. Purchased a warranty. Best decision made in a long time. Very reliable car, extremely reliable warranty. During the last six years, the warranty has paid for about 7k in repairs.

Dayle was very helpful!! Very friendly, called back soon too... car max in Tulsa quick delivery, literally next day ...early... in morning....thanks again for everything

I was shopping for a used Chrysler Town & Country Van in excellent condition that had a 6-way power seat on the front passenger side and was white on the exterior. This particular model was very hard to find and CarMax only had about 4 of these nationwide out of about 340 Town & Country vans that they had in stock. I found one on-line that was in Texas that I liked. I contacted Brian Bricken and he started the process of having this particular van transferred to Tulsa. He called and let me know when it was here and ready to test drive. Brian was very easy to work with during the entire process. I test drove the van and liked it. Then I went through the actual buying process at CarMax which was quick and painless. Once I bought the van I took it to Christian Brothers Automotive on 81st street and for $99 plus tax they did a very thorough inspection and only found a few minor things that they recommended to be fixed. I then made an appointment with the CarMax Service Department and Bob helped me through that process. He gave my an appointment to bring the van and have their tech go through my short list of things that needed fixing. They replaced all the windshield wiper blades. They purchased and installed a rechargeable flashlight that was supposed to be in the van. They they ordered a plastic threshold to replace on that was slightly cracked. They also replace a piece of weatherstripping that had a minor tear in the black rubber. I am very pleased with my entire CarMax experience. Now I understand why there are so very many vehicles running around town with "CarMax" emblems on the rear of the vehicle. The next time I need to purchase a vehicle I plan to go on-line and see what CarMax has to offer.

Everyone was very helpful and were able too get us everything we were looking for and more

The salesperson was very accommodating and easy to work with. The car was delivered from California in four days but had to wait an additional eight days for title transfer. Thankyou Oklahoma! Picking up the vehicle was fairly easy and the staff was professional and congenial. The vehicle was everything that was promised and I would definitely recommend them .

Purchased a 2014 ford fusion was exactly what I wanted .. was in Arlington TX. Transfer was free however took 2 weeks to get to tulsa then after beige explained to about certified car check and all paperwork done.. drove off the lot only to return the car account the software for the audio and satellite would not work after 10 minutes they took to a dealership where the car has been for 2 days now and yet to be looked at

Fair price but high interest. Anything goes wrong, diagnostic fees for everything separately before you even know if it's covered under your warranty, and that's when you can get them to call you back to get an appointment. Very dissapointed.

If you're desperate for a vehicle, this place is for you. It's a must to have the car inspected by a true experienced techinician from another dealership soon after the purchase from Carmax. I'm sure you'll be suprised by what they find. From spiders to bad rear brakes and rotors. The 125+ point inspection Carmax "states" they perform is false advertising. In March of 2014, I purchased a 2010 Honda Accord. Previous to that, I purchased a 2007 Ford Freestar for my wife. We had a great experience throughout the purchasing process. We even received a great appraisal for the cars we traded in! Silly me, I failed to have the Accord inspected by an experienced mechanic after the purchase. In August I had the oil changed in the car by another dealership (NOT CARMAX). The dealership made a thorough inspection and found out my rear breaks and rotors need to be replaced ASAP. That's going to cost me $300! I called Carmax a week after that to state my complaint, but had to leave a message for the floor manager. No call back. I called again a week after that and had to leave another message for a different floor manager. Mind you, I'm calling during regular business hours. I"ve left three messages for these guys with no return call! If Carmax put my car through a 125+ inspection after picking it up from an auction yard, wouldn't they have notated the rear brake's condition?? Carmax sells "auctioned" cars. It's a "sell as is" policy for this company apparently. Save up your money and go to a real dealership and purchase a new car or purchase from someone you can trust.

WE HAD NEVER EVEN CONSIDERED CARMAX UNTIL I WALKED THROUGHT HE LOT AND SAW WHAT THEY HAD. GEORGE AND TYLER WERE A DELITE TO WORK WITH AND EXTREMELY ACCOMODATING. I HAVE BOUGHT A FEW CARS IN MY LIFE AND NEVER HAD IT GO AS EASY AS IT DID. THANK YOU FROM BOTH MYSELF AND MY WIFE. IF I EVER NEED OR WANT ANOTHER CAR CARMAX WILL BE OUR 1ST AND MORE THAN LIKELY ONLY STOP. THANKS AGAIN GEORGE HUNT AND TYLER IN THE TULSA STORE. STEVE & JEANNE