"Experience Clear and Simple Car Buying and Selling"
Worse place to do business was approved for a corvette then treated horrible by sale person and manager simply due to color of my skin I am sure had all... my paper work ready was approved not pre approved but was treated like me and my wife were crap simply due to color of are skin
Bought a Lexus ES 350 40k miles, four years ago. Great buying experience. No hassle. Got me in and out with financing. The paint job, front bumper went... south on me about 6 weeks in. Not carmax's fault. Lexus had a problem with paint on that year make and model. Purchased a warranty. Best decision made in a long time. Very reliable car, extremely reliable warranty. During the last six years, the warranty has paid for about 7k in repairs.
Dayle was very helpful!! Very friendly, called back soon too... car max in Tulsa quick delivery, literally next day ...early... in morning....thanks again... for everything
I was shopping for a used Chrysler Town & Country Van in excellent condition that had a 6-way power seat on the front passenger side and was white on the... exterior. This particular model was very hard to find and CarMax only had about 4 of these nationwide out of about 340 Town & Country vans that they had in stock. I found one on-line that was in Texas that I liked. I contacted Brian Bricken and he started the process of having this particular van transferred to Tulsa. He called and let me know when it was here and ready to test drive. Brian was very easy to work with during the entire process. I test drove the van and liked it. Then I went through the actual buying process at CarMax which was quick and painless. Once I bought the van I took it to Christian Brothers Automotive on 81st street and for $99 plus tax they did a very thorough inspection and only found a few minor things that they recommended to be fixed. I then made an appointment with the CarMax Service Department and Bob helped me through that process. He gave my an appointment to bring the van and have their tech go through my short list of things that needed fixing. They replaced all the windshield wiper blades. They purchased and installed a rechargeable flashlight that was supposed to be in the van. They they ordered a plastic threshold to replace on that was slightly cracked. They also replace a piece of weatherstripping that had a minor tear in the black rubber. I am very pleased with my entire CarMax experience. Now I understand why there are so very many vehicles running around town with "CarMax" emblems on the rear of the vehicle. The next time I need to purchase a vehicle I plan to go on-line and see what CarMax has to offer.
Everyone was very helpful and were able too get us everything we were looking for and more
The salesperson was very accommodating and easy to work with. The car was delivered from California in four days but had to wait an additional eight days... for title transfer. Thankyou Oklahoma! Picking up the vehicle was fairly easy and the staff was professional and congenial. The vehicle was everything that was promised and I would definitely recommend them .
Purchased a 2014 ford fusion was exactly what I wanted .. was in Arlington TX. Transfer was free however took 2 weeks to get to tulsa then after beige... explained to about certified car check and all paperwork done.. drove off the lot only to return the car account the software for the audio and satellite would not work after 10 minutes they took to a dealership where the car has been for 2 days now and yet to be looked at
WE HAD NEVER EVEN CONSIDERED CARMAX UNTIL I WALKED THROUGHT HE LOT AND SAW WHAT THEY HAD. GEORGE AND TYLER WERE A DELITE TO WORK WITH AND EXTREMELY ACCOMODATING.... I HAVE BOUGHT A FEW CARS IN MY LIFE AND NEVER HAD IT GO AS EASY AS IT DID. THANK YOU FROM BOTH MYSELF AND MY WIFE. IF I EVER NEED OR WANT ANOTHER CAR CARMAX WILL BE OUR 1ST AND MORE THAN LIKELY ONLY STOP. THANKS AGAIN GEORGE HUNT AND TYLER IN THE TULSA STORE. STEVE & JEANNE
Our experience was great! They hooked us up with a car for our growing family. No hassles. They made buying a car fun and exciting!
Thanks for the shout out!
I had to use them because they were the only ones who had my exact car I wanted. Their price on the car they sold me was about the same or higher than... similar listed vehicles, but their trade-in offer was half or less of blue book.
I'm sorry you weren't happy with our appraisal offer. Our buyers have appraised more than 10 million vehicles and base your offer on a number of crit...eria including your vehicle's age and condition, and market factors like supply and demand. This link explains our appraisal process really well: http://www.carmax.com/enus/we-buy-cars/determining-your-offer.html.