Reviews
My visits have always been well managed and
My visits have always been well managed and customer-centered. I've learned repairs on EVs can take a little longer based on repair-tech availability. This repair took two weeks. But the availability of a courtesy car makes it painless.
My visits have always been well managed and
My visits have always been well managed and customer-centered. I've learned repairs on EVs can take a little longer based on repair-tech availability. This repair took two weeks. But the availability of a courtesy car makes it painless.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Sam, we're glad to hear your visits have been positive and our team at Audi Stratham has kept you comfortable with a courtesy vehicle during repairs. Thank you for your patience and support! Safe travels! Sincerely, Audi Stratham Stratham, NH www.AudiStratham.com
Great experience, thoughtful reps, quality service,
Great experience, thoughtful reps, quality service, timely, dependable, convenient, and attentive, Audi Stratham has been providing me and my car the best service and care for many years.
Great experience, thoughtful reps, quality service,
Great experience, thoughtful reps, quality service, timely, dependable, convenient, and attentive, Audi Stratham has been providing me and my car the best service and care for many years.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi! Thank you for your many years of business and this fantastic review! We are proud to have your trust, and we hope to welcome you back to Audi Stratham for many more years to come. Take care! Sincerely, Audi Stratham Stratham, NH www.AudiStratham.com
Terrible experience with their service department who
Terrible experience with their service department who wouldn’t address a warranty issue I brought to their attention in August but was unable to bring vehicle in until last week. They said it was out of warranty by a month unless I paid the $460 diagnostic fee they couldn’t assist. I guess this reaffirms why I have always owned BMWs.
Terrible experience with their service department who
Terrible experience with their service department who wouldn’t address a warranty issue I brought to their attention in August but was unable to bring vehicle in until last week. They said it was out of warranty by a month unless I paid the $460 diagnostic fee they couldn’t assist. I guess this reaffirms why I have always owned BMWs.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Amazing customer service, great people and great
Amazing customer service, great people and great environment. Knew exactly what we wanted and got exactly what we needed
Amazing customer service, great people and great
Amazing customer service, great people and great environment. Knew exactly what we wanted and got exactly what we needed
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Phakdy! We’re flattered by your kind review of our team! Thank you for choosing Audi of Stratham and for sharing your support. Take care! Sincerely, Audi Stratham Stratham, NH www.AudiStratham.com
This is the second time Audi Stratham NH has gone above
This is the second time Audi Stratham NH has gone above and beyond. So I m driving down the road and one of the idiot lights in my Q7 comes on saying I’ve got an engine oil problem. I happen to be 5 minutes from the dealership so I go to the service department and Kevin Delay says can I help you. I tell him the issue. He says I can get you in tomorrow (Saturday) but swamped today. Down 3 mechanics. I said see you tomorrow and then he said wait a minute, let me at least check the car’s computer. He goes out, hops in my car, does quickly diagnostics and then he says to me, if you’ve got some time, I’ll take it into the shop. Fifteen minutes later, problem solved. Yeah, I’m lucky but what a great guy. I think that’s going above and beyond.
This is the second time Audi Stratham NH has gone above
This is the second time Audi Stratham NH has gone above and beyond. So I m driving down the road and one of the idiot lights in my Q7 comes on saying I’ve got an engine oil problem. I happen to be 5 minutes from the dealership so I go to the service department and Kevin Delay says can I help you. I tell him the issue. He says I can get you in tomorrow (Saturday) but swamped today. Down 3 mechanics. I said see you tomorrow and then he said wait a minute, let me at least check the car’s computer. He goes out, hops in my car, does quickly diagnostics and then he says to me, if you’ve got some time, I’ll take it into the shop. Fifteen minutes later, problem solved. Yeah, I’m lucky but what a great guy. I think that’s going above and beyond.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with Kevin and the team at Audi of Stratham! We’re thrilled to hear they took such good care of you and your Q7. We’re always here to help! Sincerely, Audi Stratham Stratham, NH www.AudiStratham.com
A great experience.
A great experience. Helpful, no pressure. Generous with time and assistance. Couldn’t have been better.
A great experience.
A great experience. Helpful, no pressure. Generous with time and assistance. Couldn’t have been better.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're happy to hear our team made your experience so enjoyable. Thank you for choosing Audi of Stratham and for sharing your feedback. Safe travels ahead! Sincerely, Audi Stratham Stratham, NH www.AudiStratham.com
Professional, courteous, knowledgeable, Spend time
Professional, courteous, knowledgeable, Spend time necessary to explain your available options. Available courtesy vehicles are a big big plus. Waiting area is clean, and the coffee is good!
Professional, courteous, knowledgeable, Spend time
Professional, courteous, knowledgeable, Spend time necessary to explain your available options. Available courtesy vehicles are a big big plus. Waiting area is clean, and the coffee is good!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We’re so pleased you enjoy our amenities and customer care. See you next time at Audi Stratham! Sincerely, Audi Stratham Stratham, NH www.AudiStratham.com
Everybody was incredibly helpful and courteous.
Everybody was incredibly helpful and courteous. They make sure the car was safe to drive given the brakes got weird in the heavy rain.
Everybody was incredibly helpful and courteous.
Everybody was incredibly helpful and courteous. They make sure the car was safe to drive given the brakes got weird in the heavy rain.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with our team! We appreciate your business and hope to see you again at Audi Stratham. Safe travels! Sincerely, Audi Stratham Stratham, NH www.AudiStratham.com
We had a very positive low pressure experience at Audi
We had a very positive low pressure experience at Audi Stratham. Our sales contact Kyle was very helpful and patient. We will certainly keep them in mind for future purchases.
We had a very positive low pressure experience at Audi
We had a very positive low pressure experience at Audi Stratham. Our sales contact Kyle was very helpful and patient. We will certainly keep them in mind for future purchases.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bob, we’re happy to hear you had a good experience with Kyle and our team! Thank you for choosing Audi Stratham and for sharing your support in this kind review. See you next time! Sincerely, Audi Stratham Stratham, NH www.AudiStratham.com
Richard was friendly, knowledgeable and made the car
Richard was friendly, knowledgeable and made the car buying experience easy and pleasant. I highly recommend buying a car from him and this dealership
Richard was friendly, knowledgeable and made the car
Richard was friendly, knowledgeable and made the car buying experience easy and pleasant. I highly recommend buying a car from him and this dealership
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Jeanne, we are happy to hear that Richard made your car-buying experience seamless and pleasant at Audi of Stratham. Thank you for choosing us and for sharing your feedback! Sincerely, Audi Stratham Stratham, NH www.AudiStratham.com