Audi Stratham

⭐⭐⭐⭐⭐ Exceptional Experience – This Is How Car Buying Should Be Car buying has traditionally been stressful and no fun — but Audi Stratham is the complete opposite. I recently purchased my second vehicle from Audi Stratham, this time working with Kyle Wood, and the experience was outstanding from start to finish. From the moment I walked in the door, I was welcomed, offered coffee, and immediately asked how they could help. Within minutes, Kyle had three great options lined up based on what I was looking for, and I was already out on a test drive. The entire process was straightforward, transparent, and pressure-free. No games, no drawn-out back-and-forth. Kyle understood exactly where I needed to be, and we were aligned in under 10 minutes. When I came back the next day to pick up the car, it was clean, detailed, and ready to go right on time. Working with Anthony in the business department was like a well-oiled machine. I was in and out in under an hour, which even included a very thorough walkthrough of the vehicle’s technology and features. To put this in perspective — a family member of mine just bought a car elsewhere, and it’s been a week-long, frustrating process. Today they went to take delivery and the car wasn’t ready, management tried to upsell after everything was already agreed to, and they’ve now been sitting at the dealership for over four hours waiting. That contrast says everything. Amazing experience with Kyle Wood and the entire Audi Stratham team. This is exactly why I will continue to do business with Audi Stratham and recommend them without hesitation.

⭐⭐⭐⭐⭐ Exceptional Experience – This Is How Car Buying Should Be Car buying has traditionally been stressful and no fun — but Audi Stratham is the complete opposite. I recently purchased my second vehicle from Audi Stratham, this time working with Kyle Wood, and the experience was outstanding from start to finish. From the moment I walked in the door, I was welcomed, offered coffee, and immediately asked how they could help. Within minutes, Kyle had three great options lined up based on what I was looking for, and I was already out on a test drive. The entire process was straightforward, transparent, and pressure-free. No games, no drawn-out back-and-forth. Kyle understood exactly where I needed to be, and we were aligned in under 10 minutes. When I came back the next day to pick up the car, it was clean, detailed, and ready to go right on time. Working with Anthony in the business department was like a well-oiled machine. I was in and out in under an hour, which even included a very thorough walkthrough of the vehicle’s technology and features. To put this in perspective — a family member of mine just bought a car elsewhere, and it’s been a week-long, frustrating process. Today they went to take delivery and the car wasn’t ready, management tried to upsell after everything was already agreed to, and they’ve now been sitting at the dealership for over four hours waiting. That contrast says everything. Amazing experience with Kyle Wood and the entire Audi Stratham team. This is exactly why I will continue to do business with Audi Stratham and recommend them without hesitation.

My visits have always been well managed and customer-centered. I've learned repairs on EVs can take a little longer based on repair-tech availability. This repair took two weeks. But the availability of a courtesy car makes it painless.

Great experience, thoughtful reps, quality service, timely, dependable, convenient, and attentive, Audi Stratham has been providing me and my car the best service and care for many years.

Terrible experience with their service department who wouldn’t address a warranty issue I brought to their attention in August but was unable to bring vehicle in until last week. They said it was out of warranty by a month unless I paid the $460 diagnostic fee they couldn’t assist. I guess this reaffirms why I have always owned BMWs.

Amazing customer service, great people and great environment. Knew exactly what we wanted and got exactly what we needed

This is the second time Audi Stratham NH has gone above and beyond. So I m driving down the road and one of the idiot lights in my Q7 comes on saying I’ve got an engine oil problem. I happen to be 5 minutes from the dealership so I go to the service department and Kevin Delay says can I help you. I tell him the issue. He says I can get you in tomorrow (Saturday) but swamped today. Down 3 mechanics. I said see you tomorrow and then he said wait a minute, let me at least check the car’s computer. He goes out, hops in my car, does quickly diagnostics and then he says to me, if you’ve got some time, I’ll take it into the shop. Fifteen minutes later, problem solved. Yeah, I’m lucky but what a great guy. I think that’s going above and beyond.

A great experience. Helpful, no pressure. Generous with time and assistance. Couldn’t have been better.

Professional, courteous, knowledgeable, Spend time necessary to explain your available options. Available courtesy vehicles are a big big plus. Waiting area is clean, and the coffee is good!

Everybody was incredibly helpful and courteous. They make sure the car was safe to drive given the brakes got weird in the heavy rain.