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This dealership has no idea what they are doing. Documents misspelled on numerous occasions, run around on financing. Finally, after two weeks, my son... returned the car. The egregious way we were treated was unbelievable. I would never recommend this place. The emails from the Director of Financing with many grammatical errors were laughable. My son bought another car at a different dealership and this time we came prepared with our own financing and got a better deal with the same car.
Joel was a great service writer. He made sure all my needs were met! From the beginning, through the whole process. I would recommend him to all my friends.
Sales rep: Lalo was awesome; felt like family Big Boss man; Awesome; did all he could for me to be able to drive out with my new car! Gentleman with... contracts to sign; Awesome, he totally had a calming effect to him; I was pretty nervous. Gentleman in an office(Maybe Finance head) was awesome aswell cause he heard I was pretty anxious and he came out and reassured me. I was able to "bum off" an apple from Lalo(Sales Rep).
Jorge Munoz provided a thorough explanation of my car’s service needs and offered appropriate recommendations. I appreciated his professionalism, automotive... knowledge and excellent customer service.
Internet consultant Mr. Tom Youngblood was excellent help. He was with us till finished everything. We were looking for car in San Diego since last few... weeks. Went to Ball Honda as per appointment but left without buying. Gave us very bad treatment. They don’t deserve our business.
Jorge was very friendly and professionally! I definitely had a good experience! There was good communication and the repairs did not take long. Definitely... would come here again!
Chris helped me out and was very nice. Just a simple oil change for my car is what I got. He knew exactly what he was doing and got me in and out of the... service with no problems. Thanks for everything.
Philip Nguyen helped me right away when i arrived. He explain the process of the service to me. I was out of there in no time. Service was super fast and... not to mention that they inspected my car and told me what needed future attention. Thanks Philip for your dedication to your job. I will definitely be back for my service.
I received an email advising of a great Black Friday sale. Was referred to Alex and he did a great job in sending information and returning emails in... a timely manner. We were on a short time frame and he and the rest of the managers/finance guy Mark did a great job keeping within that time. Was able to reach a deal we were happy with.
This, Honda Dealer has been Extremely been Costumer First. On Everything from my First Car in year 2013. Mr. Adel and his Staff made feeling Family...