Mills Ford Brainerd

My 2024 vehicle was serviced and washed in a very reasonable amount of time. Service staff was pleasant and professional.

I had a great experience with Reese Thompson as my sales person, and with Ben in financing. He was very helpful in helping me choose my vehicle. I was given a very fair price on both my trade in and my purchase of the Ford edge. It was a seamless transition. Thankyou so very much guys you are a valuable team to Mills. The Comptons

Our organization has used the team at Mill Automotive for our vehicle purchases for many years. Its because of the TEAM, someone is always ready to help, without pressure, and professionalism is clearly an important part of the culture here. I cant say enough from start to finish on a purchase, followed by a great service department.

Not good negative 10, sold us a piece of junk with known factory acknowledged problems. Motor shot, 71,000 miles engine block cracked, defective castings, they knew there was a problem with these before we bought it, tough xxxx our warranty is up. $12,000 to replace motor 🤬 We also had an electrical issue that was factory known but cost us $800 for repair and towing. They finally fixed it but only after we provided Mills service with the factory service bulletin information detailing the problem. We are still out the $800 🤔 We now have a $16,000 piece of yard art. Do not buy from them, once they have your money they don't care. BEWARE - STAY AWAY👿 NHTSA (National Highway Transportation Association)is currently looking into this, Google the issue and file a complaint.

It was a pleasant experience!! Very easy to deal with!! Hunter was easy to work with!!

The purchase of the car was swift, easy and no pressure or hassle from start to finish!

Friendly and accommodating, easy to work with and knowledgeable, overall good experience would work with them again.

The process was quick which I appreciated. They didn’t try to upsell me and listened to what I wanted.

Very impressed with the knowledge and professionalism of the staff. So easy to work with. It made the purchase of my new vehicle a comfortable and stressless experience.

purchased vehicle 5-5-26. week and a half ago, front brakes making noise. initial inspection says pads at 6mm. fixed on 6-23-26. pads were 1mm or gone, metal on metal. initial inspection person before they prepped the car for sale was either incompetent, negligent or falsifying the brake pads condition. yes they put new pads in in yesterday, and also rotors, which probably were not needed if you had put pads in before selling it. another 3 hours of my time. eric, hunter, daniel, and the mechanic know about it. if you need info, ask them.i am a little untrusting about your dealership after this purchase. i realize not a new vehicle, but the most money we have ever spent on a vehicle in our life. sent you 2 previous emails after purchase. no reply. just giving you a heads -up i dont know if i could ever trust you in the future. yes, the situation was remedied, but my time, your time, and everything else should not have happened. Tom Magnan.