Mills Ford Brainerd

The purchase of the car was swift, easy and no pressure or hassle from start to finish!

Friendly and accommodating, easy to work with and knowledgeable, overall good experience would work with them again.

The process was quick which I appreciated. They didn’t try to upsell me and listened to what I wanted.

Very impressed with the knowledge and professionalism of the staff. So easy to work with. It made the purchase of my new vehicle a comfortable and stressless experience.

purchased vehicle 5-5-26. week and a half ago, front brakes making noise. initial inspection says pads at 6mm. fixed on 6-23-26. pads were 1mm or gone, metal on metal. initial inspection person before they prepped the car for sale was either incompetent, negligent or falsifying the brake pads condition. yes they put new pads in in yesterday, and also rotors, which probably were not needed if you had put pads in before selling it. another 3 hours of my time. eric, hunter, daniel, and the mechanic know about it. if you need info, ask them.i am a little untrusting about your dealership after this purchase. i realize not a new vehicle, but the most money we have ever spent on a vehicle in our life. sent you 2 previous emails after purchase. no reply. just giving you a heads -up i dont know if i could ever trust you in the future. yes, the situation was remedied, but my time, your time, and everything else should not have happened. Tom Magnan.

I hope the dealership appreciates the asset they have in Eric Holmvig. In what can be an extremely challenging job, his attitude and engagement are distinctive. You may wish to consider in investing in some assistance for him as although he never voiced it, it is apparent his workload is significant. Maybe invest in the technology that is available to automatically text customers the status of their vehicle's service status, and allow him to him to be the best customer facing employee I have met there (or maybe any dealership) before he bolts to run a complex logistics operation.

Did fast work on the oil change and even washed our car for us Reel professionals thanks again

Love all the staff there. Very friendly and knowledgeable. They were able to answer all my questions and put me at ease with my decision.

Service was good and done very fast. And yes, I will come back again. The waiting area is set up very nice.

Reese was very good to work with. Professional, knowledgeable and friendly. Easiest car sales associate we ever worked with. Would definitely recommend Garret had a way with numbers🤔😊