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405 Motors

(401 reviews)
Visit 405 Motors
Sales hours: 10:00am to 6:00pm
Service hours: 10:00am to 5:00pm
View all hours
Sales Service
Monday Closed Closed
Tuesday 10:00am–6:00pm 10:00am–5:00pm
Wednesday 10:00am–6:00pm 10:00am–5:00pm
Thursday 10:00am–6:00pm 10:00am–5:00pm
Friday 10:00am–6:00pm 10:00am–5:00pm
Saturday 10:00am–6:00pm 10:00am–5:00pm
Sunday 11:00am–6:00pm Closed
2018 consumer dealer award
View 3 awards
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
(425) 740-0406 (425) 740-0406

Reviews

(401 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of 405 Motors from DealerRater.

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Easy as 1,2,3

1. Test drive at your leisure, no pressure. 2. Decide on the car you want, pay the extremely affordable and reasonable sticker price, no haggling. 3. Sign a few forms and drive it home. All this in a friendly, family atmosphere. All car buying should be this way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the time and efforts for the review, we appreciate it!

Quick and Easy

After spending months researching online I decided to test drive a vehicle at 405motors. Once I decided I wanted it within two hours it was mine I was out the door and I love my car. They were busy that day so its easy to say I could of been out of their in an hour if I came on a weekday vs a weekend afternoon. Thanks everyone at 405motors.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words, we appreciate your visit!

Friendly and Flexible

Although the sales representatives at 405 do not negotiate their list prices, they were gracious and flexible when dealing with my concerns with the car. After I determined I would have to pay for some moderate interior detailing following my car purchase, they offered to give the car a free ozone odor removal treatment and also gave me a discount on the ETCHwise insurance policy. All employees I spoke with were friendly and personable, which is rare with used car dealerships. Every moment during the paperwork process felt very comfortable - a great experience overall!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time and energy to write this review! We appreciate your business, hopefully we see you soon!

Easy Car Buying Experience

Nice family friendly, low key, no pressure atmosphere...the team was very patient as I went through several test drives alone. Every car buying experience should be as easy as this.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for being a great guest, hopefully we see you soon!

Friendly and Flexible

Although the sales representatives at 405 do not negotiate their list prices, they were gracious and flexible when dealing with my concerns with the car. After I determined I would have to pay for some moderate interior detailing following my car purchase, they offered to give the car a free ozone odor removal treatment and also gave me a discount on the ETCHwise insurance policy. All employees I spoke with were friendly and personable, which is rare with used car dealerships. Every moment during the paperwork process felt very comfortable - a great experience overall!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time for this review, we deeply appreciate it!

Professional and Easy Buying Experience

405 Motors generously allows you to test drive as many cars as you want, without the dealership accompanying you, to decide on what car is best for you. I requested 3 separate test drives on cars I thought I wanted and they brought each car up front for me within 2 minutes. The buying experience is low pressure and they did not force me to make a quick decision. I would recommend 405 Motors to those looking for a hassle free used car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are glad to hear that you enjoyed our hassle-free environment! Thank you for the review, see you in the future!

Professional and Easy Buying Experience

405 Motors generously allows you to test drive as many cars as you want, without the dealership accompanying you, to decide on what car is best for you. I requested 3 separate test drives on cars I thought I wanted and they brought each car up front for me within 2 minutes. The buying experience is low pressure and they did not force me to make a quick decision. I would recommend 405 Motors to those looking for a hassle free used car buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time for this kind review, we deeply appreciate it!

Family Friendly and Relaxed Experience

Shopping at 405 motors was a new experience for us, and nothing like what we were expecting. The team here was extremely friendly and easy to work with, showing little to no sales pressure, and allowing us to freely examine / test drive their vehicles without the usual salesman ride along pitch. Everyone we met greeted us with a warm smile and honest answers to our many questions. You quickly learn 405 motors is a friendly family run business. The vehicle we were interested in was in excellent condition, but did have a couple minor issues that warranted discussion. Zack was graciously understanding, attentive, and professional, offering us a fair and agreeable resolve. We are very happy with how everything worked out, and would recommend anyone searching for a well kept used car to check out this team. Sincerely, J. Avery

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

These kind of reviews are what keeps us in business, thank you!

Perfect Car Buying Experience

First, I like that 405 motors lists their vehicles on Autotrader with Carfax reports free to view. These are tools I always use when car shopping and this was the first way 405 motors made my shopping experience easier. I called Massey to find find my car was available, he answered some questions I had about the vehicle, and he had the car ready for me to test drive before my arrival at the dealership. I found that the vehicle overall was in good to very good condition but pointed out a few small issues that I felt needed attention. Massey agreed to have the vehicle repaired to near perfect condition and covered most of the cost of what I wanted done. I love that 405 motors has their own service department and offered me wholesale pricing for repairs. I was also offered top dollar for my trade which made the buying decision easier. At finance, Zach delivered a very good interest rate and a bumper to bumper warranty at a reasonable cost to take away any fears from buying a used car. He also ordered some factory all weather mats at wholesale price with no mark up - Very nice! Bottom line, 405 Motors offers every service of a new car dealership at a fraction of the cost and everyone I dealt with at 405 motors was very friendly, helpful, honest, and reasonable. If you are in the market for a used car, you can not beat the experience and overall value of 405 motors. Thanks guys! Sincerely, J.Adams

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time for this review, we greatly appreciate it!

Great customer service

I had a great experience, checked the car online and went there to check that out, the staff were very professional and helped me to get better loan for me for the car I picked. I really recommend this dealership they have a huge selection with quality!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and visit!