Reviews
Mike Shaw Toyota
Aaron Castro was very knowledgeable and informative. He didn't rush us. We were very impressed by the young salesman.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to share your honest feedback! We are delighted to hear that our team was able to exceed you expectations during your visit. We would like to welcome you to stop by with any questions and to check out our Facebook and Twitter pages for online specials. Best, Robert Morris, Customer Relations Manager - rmorris@mikeshawtoyota.net
First Car Ive Ever Bought
I was dreading the experience because I had been to other car lots and been hasseled to purchase by people who didnt even know much about the vehicle (evident by them admitting it). I was interested in an FJ cruiser, and Mike Shaw Toyota had the best one I had seen yet, plus the first person I spoke to knew more about it than me (Ryan I think was his name). I was wary of the price, so I decided to wait....and after about a week, they actually still had it. So i went to look again, and one pleasant experience later, I was driving it home. Thanks to Jerry, Jenessis, and all the other fine folks there that made my first car buying experience an awesome one.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Luke, congratulations on your new FJ Cruiser! We appreciate you taking the time to share your honest feedback. Our team understands the importance of knowing our vehicles inside and out and it's wonderful that we were able to exceed your expectations. Check out our Twitter and Facebook pages for exclusive specials. Best, Robert Morris, Customer Relations Manager - rmorris@mikeshawtoyota.net
Insurance Agent
Best dealerships I hv ever visited . Bar none hands down. All other dealerships should take notice. Mike Shaw Toyota is on to something big here.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Randy, we truly appreciate your remarks, thank you! We are happy to hear that our team has succeeded in exceeding your expectations of car dealerships. We would be more than happy to assist with any of your future automotive needs, please just let us know. Until then, explore our Facebook and Twitter pages for online specials we'd like you to benefit from. Best, Robert Morris, Customer Relations Manager - rmorris@mikeshawtoyota.net
Had a hard time being decisive, they were patient and...
Had a hard time being decisive, they were patient and helpful, if a little high pressure, I'm walking away very pleased without a doubt.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are delighted to hear that you enjoyed your car buying experience with our team! Our customer's satisfaction is our first priority and we couldn't be happier to know that you were satisfied with your experience. We hope you are continuing to enjoy your new purchase and welcome you to stop by any time. Until then, be sure to check out our Facebook and Twitter pages for online specials. Regards, Robert Morris Customer Relations Manager rmorris@mikeshawtoyota.net
Jim Widick was such a pleasure to work with. He was very...
Jim Widick was such a pleasure to work with. He was very patient with my husband and I when it came to finalizing our deal with the bank. He went over and beyond for us and we are so grateful to have had him sale us our vehicle.
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the extra time to share your wonderful feedback! Jim is a great asset to our team and we are delighted he was able to exceed your expectations, while showing you what Mike Shaw Toyota is all about. We hope you and your husband are continuing to enjoy your new purchase and welcome you to stop by any time. Also, be sure to check out our Facebook and Twitter pages for online specials. Regards, Robert Morris Customer Relations Manager rmorris@mikeshawtoyota.net
For many years I have had the fear of car dealerships,...
For many years I have had the fear of car dealerships, and for this reason have never purchased a new or used vehicle from any dealership. Today I am happy to say this fear is long gone largely due to the experience I had with the whole establishment of Mike Shaw, in Corpus Christi, Tex. It began with the friendly soft spoken voice I heard over the phone, with Mr. Jim Widick, he gave me the feeling that I would be treated with the upmost respect. At our first meeting he again made sure that he paid very close attention to what I had to say this made me feel confident about what was to take place the purchase of my vehicle. Again I am very satisfied with you and your business! please feel free to give my name to whom ever wants or needs me to give my recommendation. Sincerely Mr. Israel Morales n Family
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Mr. Morales, we would like to sincerely thank you for sharing your wonderful feedback! Our team is delighted to hear that we exceeded your expectations by restoring trust in purchasing from a dealership. We hope you and your family are continuing to enjoy your new vehicle and welcome you to stop by any time as part of the Mike Shaw Toyota family! Also, please be sure to check out our Facebook and Twitter pages for online specials you're sure to enjoy. Regards, Robert Morris Customer Relations Manager rmorris@mikeshawtoyota.net
Great Service and Great staff
I have boughten two vehicles from Mike Shaw Toyota already and I have no complaints. Everyone is super friendly and helpful. They have free cookies, coffee, and refreshments which is very nice. Service department is also awesome. They keep me updated on the status of my vehicle and always wash and vacumm my vehicles once my service is done. Just an awesome place for your car needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to share your wonderful feedback regarding our team at Mike Shaw Toyota! We are pleased to hear that our sales department was able to exceed your expectations leading to your returning business. It's extremely important that our customers trust our staff to follow through on their word. Be sure to check out our Facebook and Twitter pages for online specials we'd love you to take advantage of. Best, Robert Morris, Customer Relations Manager - rmorris@mikeshawtoyota.net
Service department
The service department has a lot of young people working on cars. The people in the service department talk to you like your stupid. I've taken my car to get fixed on a major problem several times and they have yet to fix the problem.
- Customer service 1.0
- Buying process 5.0
- Quality of repair 1.0
- Overall facilities 5.0
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
I would like to sincerely apologize on behalf of Mike Shaw Toyota for the negative experience you?ve mentioned. Your feedback will be taken into deep consideration, as we are always looking for ways to improve and better satisfy our customers. I can assure you that it was not our service department?s intention to disappoint or frustrate you, but apologize that it resulted in that very thing. I would appreciate the opportunity to speak with you regarding this matter to ensure we work towards a resolution with your vehicle. Please contact me at your earliest convenience. Robert Morris, Customer Relations Manager ? rmorris@mikeshawtoyota.net
Jeff Wines comes highly recommended. He is professional,...
Jeff Wines comes highly recommended. He is professional, knows what he is talking about, and was friendly and knowledgable. Highly recommend asking for him only.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your wonderful recommendations! Our main priority is ensuring our customers are completely satisfied during their every visit. Jeff is a true asset to Mike Shaw Toyota and it is great to know that he exceeded your expectations. Be sure to check out our Facebook and Twitter pages for special offers. Regards, Gabriella Dohse Inventory & Marketing Manager gabriellad@mikeshawtoyota.net
I was very happy with my purchase from Mike Shaw Toyota....
I was very happy with my purchase from Mike Shaw Toyota. All except a small incident that was quickly resolved, I am satisfied with my purchase. I would definitely recommend buying a pre-owned vehicle from this dealership. The pre-owned sales manager is an unpleasant soul, but if you can get through his condescending attitude they will set you up with a good deal.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We sincerely appreciate you taking the time to share your honest feedback regarding your purchase from our sales team. Our team is always happy to help and we welcome you to stop by with any questions or concerns that may arise. In the meantime, be sure to check out our Facebook and Twitter pages for exclusive specials. Best, Gabriella Dohse Inventory & Marketing Manager gabriellad@mikeshawtoyota.net