Stokes Kia

Easy to book for service, they took care of my car quick and didn't play any games.

I want to thank Michael for an excellent job assisting me in buying my car. His associate Robey was also helpful in my purchase. Without their experience in sales I don’t know if I would be driving my Kia, which by the way, I love. Thank you, Joan Wizes

I wanted to let it be known, that on May 14, 2025 I had an appointment, (which was made over 30 days prior to the appointment date) to have my vehicle serviced. I usually drop off the vehicle the day before and if the mechanics are able to work on it early, it's there. However, when I go into the service department to drop it off, the young lady tells me there is an approximate wait of 10 DAYS to be put on the diagnostic machine and I told her it was the cooling sensor. Why wouldn't one person tell me that prior to my appointment? After all, I did confirm the appointment 30 days prior to having the appointment. How disappointing is this. We have just bought a new Carnival and I swear, if I had known I was going to receive such poor service, I would have went to Kia Country in Charleston. That's where I get the best service. It may be out of the way, but they are on point with their appointments and constantly are in touch. Stoke's Kia needs to be more productive in getting vehicles in and on time. If there's an issue, then call the person prior to the appointment. I was extremely disappointed in the service here. Can't say I'll have anything else worked on, except the oil changes in the Carnival because it's part of the lease. Good luck every one, hoping you'll take this review into consideration, prior to booking any appointments with them. Seems to me the new building is just too much for them to handle. Try keeping your customers happy. After all, we're the ones that keep you in business.

Go see Michael at Stokes Kia and he will the I’m at the right price.! He did that for us

Never again will I purchase a Kia especially from the Stokes Kia dealership. I made an appointment three and a half weeks ago for today to see why the check engine light won’t not go out. I was told that I had to leave the car for three to four days before the would have a service tech look at it. Are you kidding me!!! Was never told that when I made the appointment. Talk to the service mgr. and he could care less. I have bought four. Cars from that dealership and this is how I’m treated. They will not give you a loaner car either while yours is being serviced. Never again will I purchase a Kia especially from Stokes. I will be contacting the CEO of that dealership.

This dealership is fantastic. We worked with JJ who helped us buy a used vehicle on their lot. He was fair and fast. The entire group was great. We highly recommend.

Purchased a new KIA, sales consultant Timmy Collier was incredibly knowledgeable and patient. Highly recommend!

I have tried to trade my 2024 Kia forte but they said I would have to put down 3500 down they would not help me that car is a death trap I got hit twice someone hit me it was a hit and run and someone tried to break in that car I had to call the police and when you try to charge your phone it makes a burning smell so I had to surrender my car because Kia in goose Creek wouldn’t help me do not buy a car from them shame on Kia when I have brought all my Kia from them I will never go back to them

Incredible Service!! They are timely, efficient and a pleasure to deal with. Never have a problem with them.

If you own a Kia optima hybrid do not take it to stokes Kia in goose creek,sc They have had my car for over 2 months. Called them to find out what’s going on and to get a price of what I owe service advise Josh ballet claims he can’t tell me anything until after the paperwork comes back. They suck, suck and I will never deal with them ever again😡😡😡😡😡😡😡 they are the worse.