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2021 consumer dealer award
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2021 consumer dealer award

Reviews

(250 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Stokes Kia from DealerRater.

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Stokes Kia Goose Creek South Carolina

excellent service Michael was very friendly and helpful I would definitely come back to this dealership for work in the future

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service department experience

My latest experience was wonderful, when I received the recall notice in the mail I must say I was reluctant to schedule an appointment due to my previous experience in the last location, but being that the this dealership was the nearest to my home I decided to give it another try; from the start I felt comfortable, the service manager took my call and he was so personable I was reassured, once I arrived the process started and it didn't take lone at all, so I say thank you so very much for making me feel like I can trust you again, you have really stepped up on your game, and I just love the new Soul commercial, I usually rewind and watch again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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GREAT SERVICE!!!!!!!!!!

Great service, i didn't have to wait long for my oil change. i was in and out with in an hour.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Service!

Friendly staff and always very helpful! Over the past few years stokes Kia has always been a pleasure to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Outstanding service, in and out in promised time.

Clean comfortable waiting area, friendly service rep. Enjoyable experience. Good feedback on service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Stokes Kia Sale and James (Chuck) Meyer

My, or our, experience with Stokes Kia of Goose Creek SC was totally awesome. This is my fourth purchase with them and every sale was professional and well handled. James (Chuck) Meyer is always in-tune with my needs and desires. He's by far the most professional salesman I'll ever dealt with. A pleasure to converse with and knows my limits and demands. His sense of humor and candid answers to my question makes my experience more than just a sales transaction, but rather a personnel one-on-one experience. His follow-up actions are superb and he'll keep me abreast of my future needs. I plan on purchasing another new vechile next year when the 2015 Cadenza's come out. Chuck and Stokes Kia will definitely will be my dealership. They are a dealership that should be highly rewarded for their professionalism and service. I recently, just last week, had my 2013 Sorento in for some paint defects. The service department and Eric (EG) Dambaugh took care of all my needs and I was totally satisfied with the service. Actually, they went overboard to make sure my vehicle was in PERFECT ORDER when I picked it up. Hats Off to then and their team, true professionals that care about their customers. Jason that helped with the F&I was more than helpful and remembered me from my last purchase. It's not often you enter a business these days that you're treated as more than just a quick sale and a dollar made. Hats Off and you'll see me again in the future. Stokes Kia, You're Number One in my book as I'm sure you are in many other customers book too. Keep up the superb work and service, we need you in Goose Creek, SC.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Best Car Buying Experience to Date!

Best car buying experience to date. My salesman was Chuck Meyer. I found him to be very knowledgeable, friendly & upfront. I feel he took the time to really understand what I was looking for and then helped me weigh the options in a very sensible manner. Even more important to me is that Chuck really respected my stated budget and I never felt pressured or like I was getting the "hard sell". I ended up leaving with a great new vehicle that met both my needs and wants without exceeding my budget! Every staff member I interacted with was friendly and professional. I highly recommend Stokes Kia. As for Chuck, I give him an 11 out of 10 and recommend him without hesitation or reservation!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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excellent fast and friendly service

Serviced both vehicles recently. The staff was friendly and I was done in 30 nminutes each time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great service

Quality service, friendly and professional service personnel and mechanics. Thanks for everything! Well done!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Awesome Customer Service!!!

I went in to buy my first car by myself and Stokes Kia made this experience very worthwhile and easy. Not only did they help me step-by-step they also made the experience educational. Next time I buy a car it will definitely be from Stokes Kia of Goose Creek. THESE GUYS ARE AWESOME!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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