Reviews
Write a reviewSucked!
Sucked!!! Nobody and I mean nobody even got back in touch with me. I wrote an email so if you aren’t going to check that form of communication don’t offer it simple as that and if you do check it once in awhile!!!
Sucked!
Sucked!!! Nobody and I mean nobody even got back in touch with me. I wrote an email so if you aren’t going to check that form of communication don’t offer it simple as that and if you do check it once in awhile!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Buyer Beware!
2 Vehicle purchased from this dealership. The engines blew in both vehicles months after purchase. I was told that even though the name is Marty's Auto Sales and SERVICE, they do not service the vehicles that they sell. Thats convenient. Worst dealership I have ever dealt with. Buyer beware! Do not buy a vehicle from this dealership!
Buyer Beware!
2 Vehicle purchased from this dealership. The engines blew in both vehicles months after purchase. I was told that even though the name is Marty's Auto Sales and SERVICE, they do not service the vehicles that they sell. Thats convenient. Worst dealership I have ever dealt with. Buyer beware! Do not buy a vehicle from this dealership!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Best Deal Ever.
Bought a chrysler sebring with 20,000 miles on it 7 years ago (now 65,000) Routine maintenance. Never an issue. Still running great. Best deal I ever made in my 50 years of buying and driving.
Best Deal Ever.
Bought a chrysler sebring with 20,000 miles on it 7 years ago (now 65,000) Routine maintenance. Never an issue. Still running great. Best deal I ever made in my 50 years of buying and driving.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Worst experience ever
They do not do what they say or keep their word. They also lose deposits to hold car from selling under you .Young salesman Phil doesn’t know what he is doing at all.Sends emails out calling customers liars doesn’t return calls or emails.Worst experience at buying a car was from Marty’s Auto
Worst experience ever
They do not do what they say or keep their word. They also lose deposits to hold car from selling under you .Young salesman Phil doesn’t know what he is doing at all.Sends emails out calling customers liars doesn’t return calls or emails.Worst experience at buying a car was from Marty’s Auto
- Customer service 2.0
- Buying process 2.0
- Quality of repair 2.0
- Overall facilities 2.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Deceptive and dishonest.
I called one late afternoon about a used vehicle that seemed pricey, but fair relative to the current, inflated market. I explained that I had to drive approximately two hours to get there, and that I was very serious about buying the car. I was informed that I should get there as soon as they open the next morning because the car would not last long. It's a sales tactic, I know, but in this case it was probably accurate. It wasn't until after I had already driven nearly two hours that they decided to disclose to me that the car had a rebuilt title. They could have told me this on the phone, but then I wouldn't have driven all the way to come see it. I asked why it wasn't in the ad, and was told they they aren't obligated to include it in the ad. To be completely fair, the online photos were at least accurate to the vehicles in-person appearance. The asking price for this car with a rebuilt title was roughly on par with vehicles that have never been in an accident. I can't imagine anyone paying that much for a rebuild, but in this market, someone probably will. Even if the price were cut in half, I wouldn't have come to see it, much less purchased it. I imagine that is why they opted not to mention it until I was on site, having already expending a not insignificant amount of fuel to get there. I find this type of behavior extremely deceptive and dishonest. It is my opinion that they willfully withheld the information knowing that I might not have otherwise made the long journey. In all likelihood, the average buyer is blissfully ignorant of the implications of buying a car with rebuilt title. When I told the owner that I wouldn't have come all this way if I knew it was a rebuild, he smiled and said informed me they would be able to sell it anyway. In this market, and with such a questionable moral compass, I'm sure they will.
Deceptive and dishonest.
I called one late afternoon about a used vehicle that seemed pricey, but fair relative to the current, inflated market. I explained that I had to drive approximately two hours to get there, and that I was very serious about buying the car. I was informed that I should get there as soon as they open the next morning because the car would not last long. It's a sales tactic, I know, but in this case it was probably accurate. It wasn't until after I had already driven nearly two hours that they decided to disclose to me that the car had a rebuilt title. They could have told me this on the phone, but then I wouldn't have driven all the way to come see it. I asked why it wasn't in the ad, and was told they they aren't obligated to include it in the ad. To be completely fair, the online photos were at least accurate to the vehicles in-person appearance. The asking price for this car with a rebuilt title was roughly on par with vehicles that have never been in an accident. I can't imagine anyone paying that much for a rebuild, but in this market, someone probably will. Even if the price were cut in half, I wouldn't have come to see it, much less purchased it. I imagine that is why they opted not to mention it until I was on site, having already expending a not insignificant amount of fuel to get there. I find this type of behavior extremely deceptive and dishonest. It is my opinion that they willfully withheld the information knowing that I might not have otherwise made the long journey. In all likelihood, the average buyer is blissfully ignorant of the implications of buying a car with rebuilt title. When I told the owner that I wouldn't have come all this way if I knew it was a rebuild, he smiled and said informed me they would be able to sell it anyway. In this market, and with such a questionable moral compass, I'm sure they will.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
DO NOT BUT A CAR FROM MARTY'S
Do not purchase a car from Marty's. Six days ago I did and went to change the oil and found that the left side unibody Frame is rusted out for 3 feet the right side unibody frame is rusted tout 18 inches. I was told buy there sales people that there cars are inspected bumper to bumper. That is not true or they just sell cars that thbey knoe have structual damage. Called Marty's and explaned the rust damage to the frame. To bad for me cars are sold as is. Again do not buy a car from Marty's
DO NOT BUT A CAR FROM MARTY'S
Do not purchase a car from Marty's. Six days ago I did and went to change the oil and found that the left side unibody Frame is rusted out for 3 feet the right side unibody frame is rusted tout 18 inches. I was told buy there sales people that there cars are inspected bumper to bumper. That is not true or they just sell cars that thbey knoe have structual damage. Called Marty's and explaned the rust damage to the frame. To bad for me cars are sold as is. Again do not buy a car from Marty's
- Customer service 1.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Searching
I was looking for a vehicle and used cars.com which found Marty’s. I emailed about a vehicle within a day I had a response about its availability. I only didn’t follow through because I changed my mind about buy a vehicle at this time.
Searching
I was looking for a vehicle and used cars.com which found Marty’s. I emailed about a vehicle within a day I had a response about its availability. I only didn’t follow through because I changed my mind about buy a vehicle at this time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
No response from sales department
I messaged Marty's Auto about a used vehicle of theirs I found on cars.com but I never received a response. Afterwards I read some other people's reviews and discovered this is a common practice of theirs. #Disappointed
No response from sales department
I messaged Marty's Auto about a used vehicle of theirs I found on cars.com but I never received a response. Afterwards I read some other people's reviews and discovered this is a common practice of theirs. #Disappointed
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great service and prices!
Bought 5 cars now and have have actually made money after selling them later because o bought them so well from them. Marty himself came out and helped us and was super friendly. Much appreciated!
Great service and prices!
Bought 5 cars now and have have actually made money after selling them later because o bought them so well from them. Marty himself came out and helped us and was super friendly. Much appreciated!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Fantastic Experience
This is the way to buy a car. Josh was prompt and regular with e-mail communication. Process was completely transparent with before and after photos freely shown. When we came for test drive, the key was given freely without any sales pressure. We knew we wanted to buy, and the whole process of closing the deal took 45 minutes. Impressive showroom for a used car dealer, to boot.
Fantastic Experience
This is the way to buy a car. Josh was prompt and regular with e-mail communication. Process was completely transparent with before and after photos freely shown. When we came for test drive, the key was given freely without any sales pressure. We knew we wanted to buy, and the whole process of closing the deal took 45 minutes. Impressive showroom for a used car dealer, to boot.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase