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Custom Cars West

(176 reviews)
Visit Custom Cars West
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–4:00pm
Sunday Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
(303) 647-6594 (303) 647-6594

Reviews

(176 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Custom Cars West from DealerRater.

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Excellent Professional Respectful

Shawn was excellent to work with. Transparent, professional, and respectful. I was able to make an informed decision without feeling pressure. I highly recommend Shawn.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Awesome!

Shawn was great, very helpful and gave me a great price on the car. He wasn’t pushy, just laid it all out for me and we made a deal. Jackie was also wonderful. She’s really the reason that I came into this location. She gave me all of the information that I needed to get me through the door. Thank you both so much!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Fun car experience

These guys are not Car Guys. There is noway.....because they are Awesome! Fun, friendly and a breeze to do business with! Moreover I was there less than 45 minutes! What? Unheard of in the Auto world. Thanks again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Seamless and friendly sales process

Shawn made it easy to sell my used Hyundai. He was open to negotiation and we settled on a fair price. The process was seamless and the people in the office were all friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great place to sell your car!

Shawn reached out to me immediately after I got my instant cash offer on KBB and was very helpful through the whole process. He was awesome to work with and gave me the best price in denver. Would highly recommend doing business with Shawn as he will make the process quick and seamless and get you the value you deserve for your car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Sean was super helpful. It was so fast and easy!

Sean was in incredibly helpful and fast. The process of selling my vehicle was only about 30 minutes thanks to him. He was reliable, personable, and fair. I got a great price for my car. I highly recommend him

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Fast friendly service

Experience was fast and friendly. Sold my Subaru and the price was fair for the condition. Took about half as long as last time I sold one!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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5 🌟 Great Customer Service, Great Experience

Excellent experience- truly 5 stars! I sold them my car and it was an EASY process, fast checkout, phenomenal follow up. I was connected through Kelley Bluebook and I told all my friends how great the process was - thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Out of town pickup that ended well

I am working in southern NM, found the car online. I called the Dealership they quickly set up financing. Overnighted the paperwork for me to sign with an overnight return envelope. This was important as my wife and son would pick up the car without me that weekend. They would only be in town that day, we live in another part of the state. About an hour after my son picked it up he noticed a screw in one tire which was worn below the legal limit, the tire was also smaller than the other 3. When i called they asked what they needed to do to make it right, buy me a new tire? I told them on all wheel drive cars you should purchase them in sets. We agreed on an amount and sent me a check for the amount the next business day. The car had a few other minor issues, my son took care of. I expected that, it has 90000 miles on it. It drove home after putting new tires on it and runs fine. I paid quite a bit less for this car than any the same make and model with comparable mileage that i could find within 500 miles of my home. I feel these guys were prompt and worked to quickly resolve all issues i spoke to them about. They mailed a check as promised. They seem like Honest folks. I’ve never met them in person or been there to the dealership. My family has and I have no problem recommending them if you are looking for a used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I would definitely recommend!!

Janice was above and beyond helpful to me. She was professional caring and mostly knew how to navigate the system for me. I would definitely recommend this dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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